Rakhi Bhalla Email & Phone Number

As an experienced India Market Sales Representative with a strong background in the travel and tourism industry, I bring a unique blend of expertise and dedication to my work. Having earned both a Master's and Bachelor's degree in Travel and Tourism from Delhi University, India, I have also obtained certifications in Automatic Ticketing Systems, Electronic Sales Report, Fare Construction, and Miscellaneous Charges Order.Throughout my career, I have consistently demonstrated exceptional sales and communication skills, enabling me to singlehandedly establish a solid foothold for Plaza DMC in India. My efforts led to a 300% increase in revenue while also boosting revenue by around 150% through strategic travel roadshows across various Indian cities. I am passionate about enhancing client satisfaction and destination understanding. By utilizing business tools to optimize response times and itinerary perception, I have contributed to building brand value in the Indian tourism industry. My approach involves providing comprehensive, end-to-end services and solutions to B2B partners, which includes developing customized travel plans and offering ground-level support.I have developed a client grievance handling system that addresses errors at the ground level and ensures service recovery during guests' stays. Additionally, I have strengthened market reputation by maintaining frequent engagement with existing and potential business partners and establishing connections with new agencies.As Turkey's Single Point of Contact (SPOC) and destination expert, I conduct destination-specific training for travel agents, create comprehensive travel plans, and diligently follow up on inquiries to expedite deal closures. Staying up-to-date with travel advisories for Turkey and the unique experiences each city offers, I tailor itineraries and provide clients with intricate details.I am excited to continue leveraging my skills and experience to make a significant impact in the Indian market and the travel and tourism industry. Let's connect to explore opportunities for collaboration and growth!