Deliver technical support services to end-users within established service-level agreements (SLAs), ensuring timely and efficient resolution of issues.Manage the deployment of pre-approved software applications using Intune, oversee operating system deployment, and execute Windows updates as required.Provide technical assistance for laptops, network printers, and related hardware, ensuring optimal functionality and minimal downtime.Support core business applications, including Microsoft Word, Excel, Outlook, and other productivity tools, ensuring smooth end-user operation.Onboard new employees by creating user accounts, configuring access to relevant applications, and setting up network drives per company policies.Lead and complete small-scale IT projects, addressing system and service-related tasks as assigned, while ensuring compliance with organizational standards.Escalate complex technical issues to the desktop support team through the ticketing system, ensuring thorough documentation and effective follow-up until resolution.

Monitor glucose levels, blood pressure, and administer prescribed medications.Coordinate and accompany patients to medical appointments.Assist with daily living tasks like meal prep, cleaning, and organizing.Support with errands, grocery shopping, and laundry to enhance patient comfort and independence.

Provide safe and timely transportation for passengers.Deliver exceptional customer service and address inquiries professionally.Utilize GPS and traffic data to optimize routes and minimize delays.Ensure vehicle cleanliness and adherence to safety standards.Manage payments accurately and communicate fares and options to customers.Adapte to changing schedules and customer needs in a fast-paced environment.

Provided excellent customer service, handled transactions, and addressed customer inquiries.Managed inventory, placed orders, and ensured product availability.Trained new employees and maintained store cleanliness and safety.Prepared food according to safety guidelines.Reported daily sales and key metrics to management.