Rakshitha B Email & Phone Number

Karnataka, India

Mangaluru, Karnataka, India

Pune, Maharashtra

Worked in the entire lifecycle of product development from design, development and testing of the digital platform which included modules as below1. Ecommerce portal with listing of products2. Customer Management3. Procurement Management4. Delivery Management5. Referral Management6. Partner Management7. Inventory Management8. Vendor Management9. Offer Management10. Accounting and BillingI was involved in the complete documentation, software development and testing of the final product before final release. The expectation was to run this for concurrent 50000 users and also create a mobile solution on this digital platform on Android.Collaborated with cross-functional teams, including product managers and designers, to gather requirements and design solutions.Worked on the Software Performance Analysis and recommended the changes to improve functionality. Resolved technical issues and provided support to end- users, both internally and externally.Developing User Stories and Use Cases for Product FeaturesWorked on the complete documentation, Mind Mapping of the software product.Gain a thorough grasp of the user experience, find and fill product gaps, and produce new ideas that improve the customer experience and drive growth.Perform functional testing of the work items on the demo /test environments.Defining and scoping projects by working closely with business customers to understand their needs and priorities, as well as internal and competitive information, into clear, prioritized requirements. Documented continuously for easy reference and to keep entire team up to date on changes. Researched, designed and implemented scalable website pages.