Reslan Alabaji

Reslan Alabaji Email and Phone Number

Customer Experience Manager @ Cisco
Riyadh, SA
Reslan Alabaji's Location
Riyadh, Saudi Arabia, Saudi Arabia
Reslan Alabaji's Contact Details

Reslan Alabaji work email

Reslan Alabaji personal email

About Reslan Alabaji

Experienced telecom and technology leader with a distinguished track record of delivering exceptional results across diverse and challenging projects. With over two decades of expertise, I have successfully led large teams and managed multi-million dollar projects, consistently driving significant revenue growth and cost savings. My experience spans from overseeing advanced services business for top telecom companies like STC, Mobily, Zain, and Salam, to spearheading innovative solutions in 5G, managed services, cybersecurity, and automation.I am dedicated to building strong relationships with teams and customers, inspiring and motivating individuals to work towards common goals while fostering a culture of innovation and growth. My leadership style emphasizes the creation of synergistic teams and the development of emerging leaders, which has enabled me to achieve high levels of productivity and drive inorganic growth.By leveraging my extensive experience in project and program management, technical development, and business development, I am committed to delivering exceptional results and creating value for both my organization and customers.

Reslan Alabaji's Current Company Details
Cisco

Cisco

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Customer Experience Manager
Riyadh, SA
Website:
cisco.com
Employees:
94888
Reslan Alabaji Work Experience Details
  • Cisco
    Customer Experience Manager
    Cisco
    Riyadh, Sa
  • Cisco Systems
    Leader Regional Delivery- Saudi Arabia Sp
    Cisco Systems Jan 2020 - Present
    Salt Lake City, Ut, Us
    Managing country services delivery teams and advanced services business for SP customers, mainlySTC, Mobily, Zain, and Salam.Customer-facing role managing relationships and escalations up to executive levelsScope includes managing managed services delivery teams, PMO teams, technical teams, deliverymanagers, and BDMsLeading a large team of 300+ people with key deliveries including STC, Mobily, Zain, and ITC ProjectsDelivery team for various technologies for both Projects and Managed services.Achieved significant revenue steady double digits growth yearly and significant cost savings, growingthe business from 29 M USD in 2020 to 34.5M USD in 2022.Focusing on pre-sales growth with a focus on 5G, STC Telco cloud Automation, R&S/DC, MPLS, IGW,cybersecurity projects and operations, SOC/NOC, security architecture, zero-trust security architecture,Automation, Service Monitoring and mapping and FCAPS technologies. In 2022 Led the developmentin-house of Inventory Management Solution for Mobily.
  • Cisco Systems
    Regional Pmo Manager - Cx Delivery - Middle East And North Africa ( Mear)
    Cisco Systems Feb 2019 - Jun 2020
    Salt Lake City, Ut, Us
    Regional MENA PMO Manager- Leading a large PMO team of 30+ PMs of Cisco KSA, Gulf and MiddleEast and North Africa for Service Providers. ( Covering all regionals SPs: STC group, Mobily, Etisalat, Zain)
  • Cisco Systems
    Senior Program Manager
    Cisco Systems Sep 2017 - Feb 2019
    Salt Lake City, Ut, Us
    leading a team of Cisco SMEs, experts, and PMs to deliver multiple programs such as a complete Service Improvement Program for Saudi Telecom Managed Evolved Packet core mobility program with Saudi Telecom worth USD 24M from 2014-2016 with a team of 4 project managers and 30 engineers
  • Cisco Systems
    Project Manager
    Cisco Systems Apr 2008 - Sep 2017
    Salt Lake City, Ut, Us
    Responsible for leading several Projects including Aramco's largest Tier 4 data center in the MiddleEast, RSAF MPLS country-wide network, SANG KSA country-wide Optical DWDM & Cyber securityaudit, and Ministry of Interior (MIFON) Program MPLS & Optical DWDM KSA Network from 2008-2014Involved in the total business development cycle, including opportunity mining, supporting pre-sales/sales efforts, oversight of complete delivery cycle, and generating revenueResponsible for managing partner selection and sub-contractor's scope until the end-to-end delivery ofprojects.
  • Ericsson
    Solution Architect
    Ericsson Nov 2005 - May 2008
    Kista, Stockholm, Se
    Solution Architect Team Leader in developing customized telecommunications solutions; delivered GSM, 3G, and Fixed Line systems and designed services for clients of mobile broadband communications provider.

Reslan Alabaji Skills

Vas Telecommunications Network Communications Entrepreneurship Business Development Strategic Communications Team Management Great Motivator Leadership Superior Sales Skills Executive Presentation Skills Creativity Mobile Applications Ios Development Android Development Managerial Skills Bss Change Management Gsm Management Mobile Devices Network Design Pmp Pre Sales Project Management Selling Skills Solution Architecture Wireless Data Center Ip Lte Managed Services Sales Internet Protocol Value Added Services Wireless Technologies

Reslan Alabaji Education Details

  • Prince Mohammed Bin Salman College Of Business & Entrepreneurship - Mbsc
    Prince Mohammed Bin Salman College Of Business & Entrepreneurship - Mbsc
    Executive Mba
  • King Fahd University Of Petroleum & Minerals
    King Fahd University Of Petroleum & Minerals
    Computer Engineering
  • Jâmi'At Bâyrut Al-Arabiya
    Jâmi'At Bâyrut Al-Arabiya
    Computer & Electronics

Frequently Asked Questions about Reslan Alabaji

What company does Reslan Alabaji work for?

Reslan Alabaji works for Cisco

What is Reslan Alabaji's role at the current company?

Reslan Alabaji's current role is Customer Experience Manager.

What is Reslan Alabaji's email address?

Reslan Alabaji's email address is ra****@****ail.com

What schools did Reslan Alabaji attend?

Reslan Alabaji attended Prince Mohammed Bin Salman College Of Business & Entrepreneurship - Mbsc, King Fahd University Of Petroleum & Minerals, Jâmi'at Bâyrut Al-Arabiya.

What are some of Reslan Alabaji's interests?

Reslan Alabaji has interest in Mobile Development ( Iphone), Sports, Chess.

What skills is Reslan Alabaji known for?

Reslan Alabaji has skills like Vas, Telecommunications, Network Communications, Entrepreneurship, Business Development, Strategic Communications, Team Management, Great Motivator, Leadership, Superior Sales Skills, Executive Presentation Skills, Creativity.

Who are Reslan Alabaji's colleagues?

Reslan Alabaji's colleagues are Kendra Lanae Dial, Jens Hushgd, Pawan Dube, Jo Smith, Shyam Sundar, Kamakshi Devisetty, Billy Billy.

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