Alan Jordan Email & Phone Number

Lexington, SC, US

Noblesville, Indiana, United States

Perform electric propulsion system testing as directed by customer.Create and modify test plan to coincide with customer constraints..Advise customer of concerns with test plan or test data abnormalities. Remove, install, and modify test equipment, fixtures, and products to allow testing. Special Projects: Create test setup and deployment walk-thru to.

Anderson, IN

Perform tests and inspection of warranty returns in order to identify root cause.Conduct experiments and examinations to better understand failure modes.Create report with test evidence and photographs to communicate with the organization.

Anderson, IN

Perform tests and inspection of warranty returns in order to identify root cause.Conduct experiments and examinations to better understand failure modes.Create report with test evidence and photographs to communicate with the organization.

Columbus, IN

Support dealers and distributors with warranty claims and technical assistance.Determine root cause of failure in order to determine warranty coverage.Identify standard rate time overlaps and relay those overlaps to the organization.Communicate repair and diagnostic direction to dealers and distributors.

Completion of Manitowoc Grove Crane service pars catalog.Support parts interpreters with parts identification.Retrofit vehicles in the field with additional options or vehicle modifications.Identify service parts via information from suppliers and design engineers.Continuous improvement of online parts catalog.Recognizing end user part failures to ensure.

Brazil, Indiana, United States

Special Projects: Integration of ThermaCube side wall with Classic roof and front wall.Support dealers, repair facilities, and internal departments with issues.Resolve design issues with management and production employees.Generate bill of materials to reflect customer requirements.Provide production employees with engineering prints and design.

Bosch caliper/pad/rotor change for motor home chassis.Fuel tank supplier change including retrofit kits for units in the field.Used supplier contacts to obtain information in order to determine service parts to support WCC dealers.Determined and develop usage, service codes, and alternate service part information for production components not to be.