Ricardo Alconera Jr. Email & Phone Number

Metro Cebu, Central Visayas, Philippines

- IT Infrastructure Management: Established and maintained LAN/WAN/AP networks, ensuring seamless functionality and security setup for diverse components.- Troubleshooting and Diagnostics: Provided expert assistance in PC and network troubleshooting, minimizing downtime and enhancing system reliability.- Hardware Integrity and Documentation: Conducted comprehensive probing and documentation of hardware, ensuring regular updates and optimal functionality.- Issue Reporting and Analysis: Reported and analyzed internal issues, contributing to continuous improvement and system optimization.- Remote and In-House Support: Facilitated efficient troubleshooting for a diverse range of IT issues, both remotely and in-house.- Equipment Inventory and Organization: Managed office equipment inventory, ensuring efficient utilization and minimizing downtime.- Multimedia Editing: Utilized multimedia editing skills for diverse projects, contributing to a dynamic digital presence.

Metro Cebu, Central Visayas, Philippines

- Data Miner: Employed advanced data mining techniques to extract valuable insights, contributing to strategic decision-making processes.- Link Builder: Executed successful link-building strategies, enhancing online presence and improving search engine rankings.- On/Off-Page Optimization: Implemented comprehensive on-page and off-page optimization techniques, aligning web content with industry best practices and search engine algorithms.- Content Development and Keyword Research: Led content development initiatives, conducting thorough keyword research to optimize website content for increased visibility and engagement.- Reporting and Analysis: Generated and analyzed reports to measure the effectiveness of SEO strategies, providing actionable insights for continuous improvement.

Metro Cebu, Central Visayas, Philippines

- Technical Issue Probing and Documentation: Conducted in-depth investigation and documentation of software, ecommerce, and hardware-related issues, ensuring accurate and comprehensive understanding for effective resolution.- Remote Troubleshooting Expertise: Utilized remote desktop applications such as VNC and Mikogo technology to troubleshoot issues, providing timely and efficient support to clients.- POS Software and Hardware Quality Assurance: Conducted reporting, bug identification, and quality testing on POS software and hardware-related issues, contributing to the overall improvement of product performance and reliability.- Multifaceted Role as Implementation Specialist: Served as an Implementation Specialist, Maintenance Programmer, Bug Tester, QA professional, and Support Technician, demonstrating versatility in handling both Ecommerce and Technical as well as Accounting-related issues.

Bachelor'S Degree, Information Technology

- Expertise in hardware and software troubleshooting, configuration, and setup, encompassing network peripherals, PCs, laptops, Android.

Bachelor'S Degree, Industrial Engineering, 4Th Year (Not Finished)

Activities and Societies: Band, freelance IT - Adaptable & Resourceful: Thrives in dynamic environments, finding creative solutions..