Raleigh Parks Email & Phone Number

Örkelljunga, Skåne, Se

Manager of Shipping & Receiving and Warehouse Operations. Other responsible departments to include Production Planning, Customer Service and Process Coordination.

Southlake, Tx, Us

Southlake, Tx, Us

Replacement Supply Chain Operations SME– Americas at Likewize

Irving, Texas, Us

Led a team of 27 highly energetic cross cultural staff membersDrove to onboard different supply chain and data vendorsCut packaging spend by 11%

Oversaw the operational activities and efficiencies throughout the distribution center, including order fulfillment, shipping/receiving, budgeting, and inventory control. Developed KPI metrics to maximize operations to reduce downtime/shipping discrepancies and increase productivity across all teams. Possessed a high customer service orientation, passion for metrics-based operating efficiency, and the strategic vision to develop effective annual improvement goals.

Atlanta, Georgia, Us

• Produce continual decreased operational and cost expense by an average of 12% on internal KPIs • Facilitate forward/reverse logistics through implementation of additional quality metrics for end-user fulfillment• Manage 24 member team to provide Quality Control, QA, RFM, IQC through testing and refurbishment of T-Mobile hand held product• Collaborate with organizational leaders to develop New Product Introduction (NPI)• Interact cross-functionally across organization to achieve continuous process improvement

Philadelphia, Pa, Us

• Provided recommendations to Divisional & Regional Executive Leadership which resulted in driving cost down by 8% • Increased daily critical repair production to greater than 98%, exceeding the corporate SLA target of 95%• Lowered scrap rates by 6% by designing new standards for repair through implementation of self-designed Employee Engagement/Education Program for shop floor associates • Led team in development of Employee Training Program that resulted in an increase of quality efficiencies to 99% across repair lines, which exceeded the corporate SLA of 95%• Delivered Cost Savings and Continuous Improvements by reducing the repair/refurbishment spend by 10% – 12% ($100K) annually through the adoption and implementation of Lean Six Sigma methodologies• Improved repair quality results to eliminate an estimated $85K new equipment costs • Partnered with Regional Executive Partners to ensure <1% shrinkage rate of approximately $800k-$1M• Captured $82K in over-billing savings by implementing a monthly accuracy audit of all vendor invoices

Kista, Stockholm, Se

• Executed the relocation plan of a Global Repair Center with a $14M budget, while simultaneously supporting 32 Ericsson Repair Centers across 7 countries• Partnered with Trade & Compliance team, resulting in an 8% reduction in frequency of US Customs audits • Developed continuous improvement performance programs which resulted in a $2M reduction of material spending costs• Administered an annual Repair Center budget of $30M to provide workforce management of full-time and contingent employees• Improved on-time delivery rate to over 98% by leading Kaizen events to selected top tier suppliers

• Implemented telecom contracts with RBOCs securing over $250K in savings• Ensured service level agreements were uniformly applied while maintaining a positive balance of the $12M Supply Chain budget• Directed day to day operations through the management an 8 person team for Telecom Supply Chain Purchasing (T1 – OC48) to ensure crisp execution from those suppliers• Led Strategic Sourcing Team to identify VoIP hardware, software services from select Vendors resulting in the successful development & deployment of Mpower's consumer VoIP product offerings in a record time of 9 months • Communicated with Senior Management to maintain knowledge regarding ground level actions in for roll-out for Nationwide VoIP activities and initiatives• Collaborated with National Sales Department to create proper time lines for sales deliveries to end customers

• Full Financial & Budget Management of $6M for selected Vendors• Communication liaison between I3S Management & select Equipment Vendors• Managed all circuit ordering, tracking, forecasting, and implementation from Circuit Vendors• Developed and completed 400+ premise sites, including the tracking & implementation of necessary deployment equipment such as Cisco Routers/Lucent-Ascend 5500 & 9000/ NORTEL – Bay Networks LAN City Head End equipment• Provided Supervisory Management and Team Development for 6 direct report team members• Utilized knowledge in various Environments, including: ASR, LSR, BDS Telis, Windows 95/98/ Windows NT

Pmi - Capm

Communications Technology/Technician