•Collected and organized 201 files and pre-employment requirements for new hires•Onboarded new employees and guided them through necessary documentation•Audited 201 files to ensure compliance with company policies and legal regulations•Addressed and resolved discrepancies in submitted documents while maintaining accurate records

• Conducted candidate sourcing and screening through various channels, such as job boards and social media• Conducted interviews and assessed candidates' qualifications and fit for specific roles• Coordinated with hiring managers and facilitated the hiring process, including offer negotiations and onboarding• Generated contracts & letters

• Specialized in recruiting candidates for positions within the United States job market• Utilized knowledge of local labor laws, regulations, and market trends to source and assess candidates effectively• Collaborated with clients and candidates to ensure successful placements and client satisfaction• Coordinated with hiring managers and facilitated the hiring process, including offer negotiations and onboarding• Familiarity with ATS such as Glassdoor, Workable and Bullhorn

• Assisted borrowers with inquiries related to their student loans, such as repayment options and account management• Processed loan applications, verification documents, and other paperwork in compliance with relevant regulations• Resolved customer concerns and issues, providing accurate and helpful information

• Provided customer support for Sprint mobile services and products• Assisted customers with inquiries, such as account management, billing, and technical support• Resolved customer issues promptly and professionally, ensuring customer satisfaction

• Assisted customers with inquiries and concerns related to AT&T products and services, such as mobile plans and devices• Provided technical support, troubleshooting, and assistance with billing inquiries• Ensured high-quality customer service through effective communication and problem-solving skills

• Assisted customers with technical issues related to AT&T products and services, such as mobile devices, internet, and TV services• Conducted troubleshooting steps to diagnose and resolve technical problems• Escalated complex issues to higher-level technical support when necessary, ensuring timely resolution