Ralf Prager

Ralf Prager Email and Phone Number

Servicemanager @ Pusch-Data GmbH
Germany
Ralf Prager's Location
Frankfurt Rhine-Main Metropolitan Area, Germany
About Ralf Prager

Ralf Prager is a Servicemanager at Pusch-Data GmbH. He possess expertise in itil v3 foundations, it strategy, it strategie, project portfolio, pmo and 22 more skills. He is proficient in Englisch.

Ralf Prager's Current Company Details
Pusch-Data GmbH

Pusch-Data Gmbh

View
Servicemanager
Germany
Website:
pusch-data.de
Employees:
50
Ralf Prager Work Experience Details
  • Pusch-Data Gmbh
    Servicemanager
    Pusch-Data Gmbh
    Germany
  • Mhp – A Porsche Company
    Senior Manager
    Mhp – A Porsche Company Apr 2019 - Present
    Frankfurt Am Main Und Umgebung, Deutschland
  • Bdo-It Gmbh
    Managing Consultant
    Bdo-It Gmbh Jul 2016 - Mar 2019
    Wiesbaden Und Umgebung, Deutschland
  • Dst Consulting Gmbh
    Mds Delivery Lead Central Services
    Dst Consulting Gmbh Sep 2013 - Jun 2016
    Wiesbaden
    Responsible for the Daily Business in FMO for EMEA regarding MDS, creating and implementing work instructions and processes, Case Exchange between HP and Subcontractor, Measurement of SLA
  • Hp Enterprise Services
    Mds Delivery Lead
    Hp Enterprise Services Apr 2012 - Aug 2013
    Stuttgart
    Responsible for the Daily Business in FMO for EMEA regarding MDS, creating and implementing work instructions and processes, Case Exchange between HP and Subcontractor, Measurement of SLA
  • Hp Enterprise Services
    Delivery Lead Onsite Services Germany
    Hp Enterprise Services Jul 2010 - Mar 2012
    Stuttgart
    Responsible for the Daily Business in FMO, coordination of subcontractor, implementing work instructions and processes, finalizing transformation incl. Rollout
  • Hp Enterprise Services
    Incident Manager Automotive
    Hp Enterprise Services Sep 2009 - Jun 2010
    Bratislava
    responsible for compliance with agreed contract and processes for Incident Management, responsible for compliance with agreed SLA, prevention of penalties
  • Hp Enterprise Services
    Workplace Delivery Manager
    Hp Enterprise Services Jan 2009 - Aug 2009
    Rüsselsheim
    Takeover Workplace Delivery Manager (WDM) -> Communication and discussion with customer based on the agreed contracts concentrated on daily business (Support)
  • Hewlett-Packard
    Transformation Manager
    Hewlett-Packard Sep 2008 - Jan 2009
    Rüsselsheim/Budapest
    Coordination and Lead Servicedesk Medical incl. Transition Servicedesk Hamburg to Hungary-> creating workflows, contact person Digital Workflow, Quality Management
  • Hewlett-Packard
    Project Manager
    Hewlett-Packard Jul 2007 - Sep 2008
    Rüsselsheim
    Developping and Implementation of a new IMAC-catalogue -> agreement with customer in consideration of agreed processes
  • Hewlett-Packard
    Srm Specialist
    Hewlett-Packard Nov 2006 - Jul 2007
    Rüsselsheim
    creating workflows, contact person Digital Workflow
  • Hewlett-Packard
    Transformation Manager
    Hewlett-Packard Jul 2006 - Nov 2006
    Rüsselsheim/Budapest
    advising hungarian colleagues, second level support for CID-team Hungary, Quality Management, transformation RDM from Rüsselsheim to Budapest/Hungary
  • Hp Enterprise Services
    2Nd Level Agent
    Hp Enterprise Services 2005 - 2006
    Rüsselsheim
    Troubleshooting Incidents, Supporting IMACs

Ralf Prager Skills

Itil V3 Foundations It Strategy It Strategie Project Portfolio Pmo Projektmanagement Data Center It Outsourcing Itil It Service Managment Incident Management Business Analysis Process Improvement Project Portfolio Management Program Management It Operations Change Management It Management Service Management Lean Six Sigma Yellow Belt Zertifiziert Project Management Outsourcing Pmp Itil V3 Foundations Certified Service Delivery Lean Six Sigma Yellow It Service Management

Ralf Prager Education Details

  • Srh Fachhochschule Heidelberg
    Srh Fachhochschule Heidelberg
    Wirtschaftsinformatik
  • Rettungsdienstschule Bellin
    Rettungsdienstschule Bellin
    Rettungssanitäter / Rettungsassistent
  • Gemeindeverwaltung Raisdorf
    Gemeindeverwaltung Raisdorf
    Verwaltungsfachangestellter

Frequently Asked Questions about Ralf Prager

What company does Ralf Prager work for?

Ralf Prager works for Pusch-Data Gmbh

What is Ralf Prager's role at the current company?

Ralf Prager's current role is Servicemanager.

What schools did Ralf Prager attend?

Ralf Prager attended Srh Fachhochschule Heidelberg, Rettungsdienstschule Bellin, Gemeindeverwaltung Raisdorf.

What skills is Ralf Prager known for?

Ralf Prager has skills like Itil V3 Foundations, It Strategy, It Strategie, Project Portfolio, Pmo, Projektmanagement, Data Center, It Outsourcing, Itil, It Service Managment, Incident Management, Business Analysis.

Who are Ralf Prager's colleagues?

Ralf Prager's colleagues are Paul Huber, Wiebke Von Bargen-Martin, Adrian Seitz, Ayleen Kastner, Sierk Butter, Thorsten Hennig, Mike Böbel.

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