Excellent services and enthusiastic customers - the result of optimised value creation. Let me show you how 👇 ❗ The fact is: Many service companies bump their heads against the glass ceiling at some point. The most successful competitors, on the other hand, have long since removed the lid. How do they do it? ✅ Through scalable products ❌ instead of labour-intensive fulfilment ✅ through products perfectly tailored to their customers ❌ instead of just barely manageable offer compromises ✅ through regular product innovations ❌ instead of half-dead horses ✅ and last but not least through modern software solutions ❌ instead of time-consuming detailed work ★ This is where I take over: As an experienced interim manager (COO, CMO, CDO) with a focus on optimising your value creation, I identify and leverage the potential for improvement and moderate the interface between IT and business. In this way, I ensure that your products fulfil 100% of your customers' needs. The result is products that are perfectly integrated into your processes and delighted customers. ✷ My customers: Service companies, particularly those specialising in the automotive sector. These include, for example, automotive financiers, automotive banks and other automotive service providers in the areas of financing, contract-hire, maintenance and replacement. ➤ My background: 28 years of experience in the automotive finance and service industry with many years of experience in customer support and the implementation of customer-specific and company-specific projects. Expert in agile transformation, change and project management - always with a fascination for business management and a passion for process innovation. ✦ Would you like to maximise your added value? Then we should talk! Feel free to write to me directly here via LinkedIn.