• Expanding my role and responsibility with the NASA processes. Leading with the effort to improve VMware’s ITAD program around cost and Sustainability in addition to my current EMEA leadership responsibilities.• Focused on team’s improvements, including analyzing data, providing key messages and suggestions for work improvement• Set and ensure Operational teams meet SLAs Goals/Priorities and OKRs. Communicate deadlines and goals to team members• Support in the issuance of relevant KPIs and SLAs• Responsible for effectively present the team's achievements and progress to the Management.KEY MESSAGE: Prominent Sr. Manager in Global Lifecycle Operations at VMware, leading efforts to enhance the ITAD program's cost and sustainability. Holds EMEA leadership responsibilities, driving team improvements, meeting SLAs, and issuing relevant KPIs and SLAs.

• Work globally with various members of Engineering, Corporate, IT, Finance, Strategic Sourcing and Purchasing to define equipment needs• Review hardware and software purchase requirements, request quotes, create orders, track orders, initiate requests for deployment, Handle Return Merchandise Authorization requests for equipment• Tracking and return of pre-general release, eval and loan equipment• Create and update all EMEA documentations • Developed mentorship skills• Maintain the escalation list• Negotiating and working closely with Suppliers• Responsible for the ITAD (IT asset disposition) program around cost and sustainability in EMEAKEY MESSAGE: Learnt how to combine leadership and management skills while being a good performer.

• Managed Key Accounts and handled face-to-face enquiries and trouble tickets from key suppliers & vendors.• Led and managed all pre- and after-sales activities and organization procedures.• Researched and analyzed market trends, verticals, and competitors.• Developed and implemented product range and pricing strategies.• Executed sales plans and forecasting.• Managed strategic vendor relationships and ensured optimal inventory levels.• Handled office administration, ERP system maintenance, and company website/e-shop organization.• Managed ISO 9001:2000 certification and audit.Significant Multimillion projects:Managed procurement, tendering, ordering, delivery and installation of 1000+ desktops, 1000+ laptops and 500+ x86 servers, storage and UPS for BTC/Vivacom.Managed procurement, tendering, ordering, delivery and installation of 2000+ desktops, 1000+ laptops for MDAAR.Coordination and delivery of 400+ laptops for Carrefour.Regular deliveries for more than 400 PC’s, laptops and servers for A1, Ficosota Syntes, Tesy, AES Maritsa East 1 etc.

• Presented the world-known DuPont material - Tyvek - to prospects and clients.• Built customized solutions for marketing and advertisement, catering to specific material characteristics for media agencies.• Handled project pricing, ensuring optimal offerings for clients' needs and requirements.