Ralph Haddad, M.Eng, Pmp

Ralph Haddad, M.Eng, Pmp Email and Phone Number

Consultancy, Strategy and Management @ Thinkmax
montréal, quebec, canada
Ralph Haddad, M.Eng, Pmp's Location
Laval, Quebec, Canada, Canada
Ralph Haddad, M.Eng, Pmp's Contact Details

Ralph Haddad, M.Eng, Pmp work email

Ralph Haddad, M.Eng, Pmp personal email

n/a
About Ralph Haddad, M.Eng, Pmp

With over twenty years of experience in Telecommunications, IT, Banking, ERP and Digital sectors, I played several roles in sales, business, finance, management, operations, and engineering. Customer oriented with strong interpersonal and organizational skills, I deliver and support various solutions for different clients around the world, internal and external stakeholders. With a strong experience full of diversity and very good consulting skills, I listen to customers, adapt, and offer the best solutions that suit their needs. Highly professional person, motivated and flexible, I am capable of leading teams, coach them and support them to deliver with quality. Best Regards,

Ralph Haddad, M.Eng, Pmp's Current Company Details
Thinkmax

Thinkmax

View
Consultancy, Strategy and Management
montréal, quebec, canada
Website:
thinkmax.com
Employees:
128
Ralph Haddad, M.Eng, Pmp Work Experience Details
  • Thinkmax
    Project Director
    Thinkmax Jul 2021 - Present
    • Work with large scale of Microsoft D365 and Optimizely projects (ERP, POS, In-Store app, web, Digital, E-commerce, Customer Engagement, CRM)• Participate in building new Business strategies for the company.• Manage major projects for different industries (Construction, Manufacturing, Health, Retails, Distribution and others)• Create Project Charters, SoW, and contracts for customer signatures.• Work on management processes to improve the ways of working.• Coach, support and guide internal and external teams to complete the projects successfully.• Manage consultants for different modules (Finance, Supply Chain, Commerce, Digital, Field Service, Customer Service, Operations, Sales, Projects, Cost and Control, Billing Engine, Retail, Marketing, UX/UI, etc.)• Actively monitor risks and potential problems to proactively identify solutions in advance.
  • Byblos Bank Group
    Head Of Omnichannel Portfolio Delivery
    Byblos Bank Group Dec 2018 - Jul 2021
    • Define and participate in the bank IT strategy.• Responsible for Digital Transformation projects.• Liaise with various stakeholders to identify and define product roadmaps.• Digitize BDL (Central Bank) circulars and other application forms through Mobile and Online Banking.• Lead the project implementation with respect to GDPR, PSD2 and other laws/regulations.• Run large scales projects (OmniChannel, CRM, Digital Acquisition, Mobile app, eKYC).• Ensure integration is properly performed on all layers (Channels, APIs, T24, IIB, BPM, etc.)• Drive and initiate changes across the organization (new processes, templates, procedures, policies, etc.)• Manage projects using Waterfall methodology and Agile mindset.• Make continuous improvement and apply advanced project management principles.
  • Ericsson
    Project Manager
    Ericsson Mar 2014 - Dec 2018
    Montreal, Canada Area
    Project Manager (PM)• Establish the project plan baseline including scope, time, cost and quality factors • Drive project execution to meet the project plans • Drive risk management and actions to minimize/eliminate the identified risks. • Handle in strong collaboration stakeholder engagement and communication.• Ensure that clear project status and reporting are in place.• Manage project finance and ensure financial system monitoring • Develop the business and participate to contract preparation • Simplify processes, methods and tools with innovative ideas • Develop business cases and product strategies for new & existing products• Manage cross-functional teams to deliver new capabilities• Use MS project, Jira, Confluence, Kanban and other management tools.Test Environment Manager (TEM) and Capability Manager (CM)• Responsible for all components in the Test Environment• Forecast, control and monitor cost and budget all over the year.• Order and reserve the proper Hardware for testing in Ericsson Labs.• Assign tasks to resources and make sure they meet the timelines• Make sure the required applications and tools are accessible to the resources to complete their work.• Plan, secure and monitor CAPEX and OPEX. (Large scale in M$)• Responsible for migrating R&D environment from one center to another.
  • Ericsson
    Solution Architect And Team Leader
    Ericsson Mar 2011 - Mar 2014
    Canada
    Solution Architect (SA)• Meet with the customers and discuss their Business needs.• Participate in the Pre-Sales and Sales discussion.• Innovate, design and propose best solutions based on Customer requirements.• Work with the customer to identify business requirements and translate them into plans that lead to acceptance of end results.• Assure the solution delivery to the satisfaction of the customer.• Plan and agree with customers on schedule, scope and cost.• Support Change Control Board and Core3 in decision making• Lead and work with engineers to make sure deliverables are on time and respect quality• Update customers with the progress, status and changes of the project• Meet Ericsson business objectives, in terms of revenue and profit objectives.Team Leader (TL)• Assist the line manager with opening and closing duties• Assign new tasks to every individual in the team• Handle escalations and emergencies from customers and high management people.• Plan the team support schedule (24/7)• Ensure the integrity and quality of different software releases• Provide Solution Support for adapted solutions. • Report deficiencies in software and hardware to the relevant development organizations
  • Ericsson
    Services Engineer
    Ericsson Feb 2008 - Mar 2011
    Canada
    System Integrator (SI)• Install, integrate and upgrade Ericsson solutions all over the world.• Prepare presentations describing the products and provide training to the customers. • Test the interoperability of the network with Ericsson, third parties and customers.• Improve customer satisfaction of supported products. • Design and develop solutions and adaptations based on customer’s needs.Customer Solution Support (SLS)• Investigate, analyze and troubleshoot the Ericsson's and third party products.• Handle emergencies caused by problems on a system with live provisioning.• Solve onsite and remotely the issues produced on a customer network.• Report faults/problems and deliver RCAs (Root Cause Analysis) results.
  • Aethera Networks
    Consultant
    Aethera Networks Jun 2006 - Dec 2007
    Canada
    • Manage projects for testing and validating features of new products in a third party environment (Flextronics)• Design and automate the AEX-200 testing in a production environment.• Drive, lead and manage the automation project through all phases.• Develop and design a program to detect alarms for errors and loss of data
  • Altig - American Income Life Insurance Company
    Financial & Insurance Agent / Advisor
    Altig - American Income Life Insurance Company Jan 2007 - Sep 2007
    Montreal, Canada Area
  • Bagage Maxime Inc.
    Consultant - It Project Engineer
    Bagage Maxime Inc. Mar 2004 - Dec 2006
    •Install and deploy a computer network between the stores of the company.•Develop software to synchronise all data in real time.•Technical support for all users anytime.•Owner of 2 retail stores
  • Khater Engineering & Trading Sal
    It System Engineer
    Khater Engineering & Trading Sal Jan 2002 - Aug 2002
    •Study the protocols RSBUS (SIEMENS) and MODBUS (HITACHI)•Develop a solution to integrate the two protocols in the BMS system (Building Management System)•Design the appropriate PCB and deploy the final solution.
  • Ogero
    Network Engineer
    Ogero May 2001 - Dec 2001
    • Design a PSTN network• Plan and dimension the network • Study the transmission plan and the electrical feeding

Ralph Haddad, M.Eng, Pmp Skills

Consulting Software Design Test Planning Technical Analysis Production Support Software Installation Networking Technical Leadership Telecommunications Ip Negotiation Team Leadership Sip Gsm Operations Management Network Installation Testing Customer Support Internet Protocol Lte Management Project Management Coaching Pmp Wireless Unix Wireless Technologies Test Management Business Ideas Integration Analysis

Ralph Haddad, M.Eng, Pmp Education Details

Frequently Asked Questions about Ralph Haddad, M.Eng, Pmp

What company does Ralph Haddad, M.Eng, Pmp work for?

Ralph Haddad, M.Eng, Pmp works for Thinkmax

What is Ralph Haddad, M.Eng, Pmp's role at the current company?

Ralph Haddad, M.Eng, Pmp's current role is Consultancy, Strategy and Management.

What is Ralph Haddad, M.Eng, Pmp's email address?

Ralph Haddad, M.Eng, Pmp's email address is ra****@****ymtl.ca

What schools did Ralph Haddad, M.Eng, Pmp attend?

Ralph Haddad, M.Eng, Pmp attended Polytechnique Montréal, Lebanese University, Lebanese University.

What skills is Ralph Haddad, M.Eng, Pmp known for?

Ralph Haddad, M.Eng, Pmp has skills like Consulting, Software Design, Test Planning, Technical Analysis, Production Support, Software Installation, Networking, Technical Leadership, Telecommunications, Ip, Negotiation, Team Leadership.

Who are Ralph Haddad, M.Eng, Pmp's colleagues?

Ralph Haddad, M.Eng, Pmp's colleagues are Hetaxi Morker, Pmp, Marc-Alexandre Archambault, Vincent Lecours, Olena Zvierieva, Liliana Vargas, Robert Robidoux, Karla Zaldivar.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.