Ralph Abou Farhat Email & Phone Number

Lebanon

Lebanon

• Manage & Lead the “Data Migration Team” to support FADEL clients.• First Stage interview of multi-national candidates.• Adoption of Kanban methodology and “First come first serve based on Priority” as a workload management strategy for Service Level Agreement (SLA) contract type and the like (On going support with no pre-defined requirements) that insures a Fluid Delivery and a relative quick response to satisfy Business.• Adoption of Agile Scrum like methodology for Statement Of… Show more • Manage & Lead the “Data Migration Team” to support FADEL clients.• First Stage interview of multi-national candidates.• Adoption of Kanban methodology and “First come first serve based on Priority” as a workload management strategy for Service Level Agreement (SLA) contract type and the like (On going support with no pre-defined requirements) that insures a Fluid Delivery and a relative quick response to satisfy Business.• Adoption of Agile Scrum like methodology for Statement Of Work (SOW) contract type and the like (Support a pre-defined set of requirements) that insures good quality Delivery, on time, on budget and on scope to satisfy Business.• Review & Assess resources performance and deliverable.• Train & Coach resources to effectively improve their strengths and skill-sets.• Lead or assist with customer Business Analysis and Custom Implementations during pre-production, as well as Technical Requests during post-production, deployments, configuration, operation, maintenance or compatibility matters (Technical Analysis, Data extractions, Data Fixes/Changes Requests).• Initiate and maintain communication with the Client, Program Directors & Management, Product Management, Consultants, BA, QA and Dev.• Constant and Continuous Process Improvement. Show less

2Nd Floor, Bloc B, Librex Center, Zalka, Beirut, Lebanon

• Manage & Lead one of the “Shared Services Teams” to support one of FADEL main clients.• First stage interview of multi-national candidates. • Adoption of Kanban methodology and “First come first serve based on Priority” as a workload management strategy.• Review & Assess resources performance and deliverable.• Train & Coach resources to effectively improve there strengths and skill-sets.• Assist with customer data issues during deployments, configuration, operation… Show more • Manage & Lead one of the “Shared Services Teams” to support one of FADEL main clients.• First stage interview of multi-national candidates. • Adoption of Kanban methodology and “First come first serve based on Priority” as a workload management strategy.• Review & Assess resources performance and deliverable.• Train & Coach resources to effectively improve there strengths and skill-sets.• Assist with customer data issues during deployments, configuration, operation, maintenance or compatibility matters (Analysis, Data extractions, Data Fixes).• Assist with customer custom improvements.• Initiate & Maintain Communication with Client, Program Managers, Product Managers, BA, QA and Dev.• Constant Process Improvement. Show less

2Nd Floor, Bloc B, Librex Center, Zalka, Beirut, Lebanon

• Assist with customer data issues during deployments, configuration, operation, maintenance or compatibility matters (Analysis, Data extractions, Data Fixes). • Support for Junior Data Support. • Periodic Communication (Daily, Weekly, …) with Client, Product Managers, BA, QA and Dev. • Progressive transition into “Management & Leadership” (With the needed support from Management). • Constant Process Improvement.

2Nd Floor, Bloc A, Azure Center, New Jdeideh, Beirut, Lebanon

Responsibilities:• Software coding and unit testing.• Multi-sites conference call attendance.• Technical Documentation.• Support for Junior Application Developers.• Periodic Communication (Daily, Weekly, ...) with QA, BA and product Managers.• Working with Ambiguity.Main projects:• Rights Cloud (NodeJS, Angular, PrimeNG, Java, Oracle SQL, Postgres SQL, Swagger): https://fadel.com/rights-cloud/.

2Nd Floor, Bloc A, Azure Center, New Jdeideh, Beirut, Lebanon

Responsibilities: - Software coding and unit testing. - Multi-sites conference call attendance. - Technical Documentation.Main projects: - Training: MVC training for 4 weeks (Richfaces 4.0, JSF 2.0, Java, JSP, Hibernate, Jboss 6.2). - Application Development: - ARC Project. - Maintenance and Optimization of ARC product. - Research and implementation of a cache solution supporting Ehcache (In process),AWS Memcached… Show more Responsibilities: - Software coding and unit testing. - Multi-sites conference call attendance. - Technical Documentation.Main projects: - Training: MVC training for 4 weeks (Richfaces 4.0, JSF 2.0, Java, JSP, Hibernate, Jboss 6.2). - Application Development: - ARC Project. - Maintenance and Optimization of ARC product. - Research and implementation of a cache solution supporting Ehcache (In process),AWS Memcached (distributed) and Redis (distributed) caching technologies. - Research, testing and documentation of In Memory Option within Oracle 12c DB. Show less

6Th Floor, Square 1 Center, Jdeideh, Lebanon

Responsibilities: - Management of outsourced projects. - Software design, prototyping and testing. - Software coding and unit testing.Main projects: - Management : Outsourced projects. - R&D : Client websites. - Maintenance : Native android mobile applications.

5Th Floor Haddad Blg., Amine Gemayel Str., Sioufi, Ashrafieh, Beirut, Lebanon

Responsibilities: - Recruitment of junior software developers. - Devise new approaches, apply existing criteria in new ways and draw conclusions from comparative situations . - Software design, prototyping and testing. - Solution documentation and presentation. - Software coding and unit testing. - Troubleshoot for program errors in existing systems. - Testing and assessing open source software products. - Participate in continuous improvement… Show more Responsibilities: - Recruitment of junior software developers. - Devise new approaches, apply existing criteria in new ways and draw conclusions from comparative situations . - Software design, prototyping and testing. - Solution documentation and presentation. - Software coding and unit testing. - Troubleshoot for program errors in existing systems. - Testing and assessing open source software products. - Participate in continuous improvement initiatives. - Make recommendations on existing software products.Main projects: - Management: Recruitment for software development internship. - R&D : HTML newsletter emails containing hyperlinks, images and embedded videos. - R&D : Client and company websites. - R&D : HTML5 mobile applications. - Maintenance : Old client and company websites. Show less

On My Own

Responsibilities: - Devise new approaches, apply existing criteria in new ways and draw conclusions from comparative situations. - Software design, prototyping and testing. - Solution documentation and presentation. - Software coding and unit testing. - Systems integration and testing. - Make recommendations on software products.

Abraj Center, Furn El Chebbak, Beirut, Lebanon

Responsibilities: - Create and participate in software planning and estimating, status monitoring and reporting. - Devise new approaches, apply existing criteria in new ways and draw conclusions from comparative situations. - Software design, prototyping and testing. - Solution documentation and presentation. - Software coding and unit testing. - Software documentation. - Troubleshoot for program errors in existing systems. - Testing and assessing open… Show more Responsibilities: - Create and participate in software planning and estimating, status monitoring and reporting. - Devise new approaches, apply existing criteria in new ways and draw conclusions from comparative situations. - Software design, prototyping and testing. - Solution documentation and presentation. - Software coding and unit testing. - Software documentation. - Troubleshoot for program errors in existing systems. - Testing and assessing open source software products. - Participate in continuous improvement initiatives. Main projects: - BPM Infrastructure maintenance, updates and upgrades. - R&D : Core persistence layer updates and upgrades. - R&D : Core editing/reporting module. - R&D : Core logging module updates and upgrades. - R&D : Axis2 webservice platform installation, configuration and handling. - R&D : Installation software for the support team. - Banking applications updates and upgrades. Show less