Ralph Amodei Email & Phone Number

East Haven, Ct, Us

Stationed at Honeywell, CT. Long, outstanding IT technology support for all users in CT. Remote coverage to Honeywell locations through out USA.

Win 10 migration on new HP laptops. Macbook imaging and upgrades to Catalina and Big Sur OS on approval. Configure software on Intel machines with chrome, zoom, dock drivers. Extra software SAP, Project MySQL and grant some admin privileges. Sixty intel upgrades a week with 10 Macbooks.

Middletown, Ct, Us

Stamford, Connecticut, Us

Windows 10 migration HP laptops with full application support and installs. Such as Python, Oracle and Microsoft SQL, CRM, Tableau, Office products 32 and 64 bit.

Asker, Norway, No

Data migration and PC installs with Acronis software and user support throughout the Northeast and Mid West.

Boston, Massachusetts, Us

WIn 10 migration. SCCM boot install with Win 10 configuration along with data migration. 250 sales users throughout the country.

Warehouse IT support and PC configurations. Print server. email (Outlook) desktop support. Network printer and network drop configurations with network patch connects in MDF and all IDF closets.

PC tech support at the high school including the language lab.

Desktop Support at senior level. I now have 35 total years in IT. Image work stations and attachto domain and add to OU in Active Directory.I cover most schools in the Bridgeport Public School system. Configure network printers and gpupdate for computers to get their proper drive mappings, some software, printer assignments and group policy updates. Repair HP student laptops covered by insurance from bad keyboards, noisey fans and stolen admin ids and passwords. All workstations attached to Wifi and schools have been inventoried for Wifi installs to happen over this summer. In addition we are under a major upgrade with our switches and routers. We are a big user of Chrome Books that are carted.

Full VOIP phone support, fax service. Cisco phones 8945, 7841 POE - power over Ethernet. Image Dell laptops and desktop Win 7,8. Email Lotus Notes and Outlook. Remedy ticket system.

Us

All public school support including class room VOIP phone turn ups, network connects to teachers and lab computers. Setup new lab computers and image. Active Directory configuration to appropriate school and class room number. Turn up and configure network printer, computers in all media centers.

Aventail VPN connects to SAP - Sikorsky and Pratt & Whitney. TNS connection for HSI, Helicopter Support, Inc. SAP GUI configurations. Configurations of Win XP and Win 7 workstations including laptops with Cisco VPN. Repair CPUs and replace/repair/upgrade hard drives. Desktop support of Win XP, 7MS Outlook '03, '07. SAC Data Reports for the inventory and delivery of customer product for mid and end of month billing. Backup, move and data store on NCT (Newbreed North Haven facility) servers.NCT inventory of all computer, printer and scanner devices. Printer repair when part(s) are available. InfraEnterpise inputed and open/close ticket system. Responsible for a 200 node, server and Cisco based infrastructure to minimize downtime. SAP configuration and use.Completed infrastructure upgrade including switches with VLAN and POE capability. Patch voice to switch and all computer connections. POE with Mitel phones.Wireless connections with access devices. Connection via Win server 2008r.Log Cards includes shipping to Army/Navy. Must install MS Access and Oracle db configurations. Critical to ship these parts through Sikorsky.

Riverwoods, Il, Us

Executive support for 100 users and staff. Win 7 conversion, SAS, SQL, Terradata, Essbase and MS Office 2003, 07, 10 support. Software support through Microsoft SCCM and Identity Manager.

Same as in my own company.

Armonk, New York, Ny, Us

IBM customer brand name development. User based facilitated contractual work. Accounts included The Gap, Banana Republic, Old Navy, Darien Restaurants, J&J, USPS, Gateway home computers, Bayer Pharmaceutical, Pepsi, ING, ATT, Allstate, Burger King, Sears and most brokerage houses. Some brokerage house tasks included token ring conversion to Ethernet. Level 1, 2 and 3 IT based support including usually CISCO based patch panel,routers, switches and Ethernet cabling. Many accounts also included server installation and support. IBM based help desk although Allstate had their own. A lot of script based instructions which made user installations easier. I spent my first year contractual through Aerotek.

Associate'S Degree, Business Administration And Management, General

College Prep, Theology/Theological Studies