Ralph Conte Email & Phone Number

Wallingford, Connecticut, United States

Wallingford, Ct

Assistant Credit Manager for Infra-Metals, a steel service center in Wallingford, CT. Infra is part of Reliance Steel and Aluminum, one of the premier metals companies in the U.S. From our distribution center we cut, process and ship tons of steel throughout New England, New York and New Jersey every day. I have a very hands on role in executing our credit policies and procedures. Credit and collection expert. Skilled in payment negotiation. Dispute resolution. Total Quality initiatives. Significant building materials & distribution experience. Assist the Credit Manager in managing the department. Responsible for collection of past due accounts. Work with sales to set up new accounts. Resolve charge-backs and short pays. Collect documentation to secure lien and bond filing rights. Work with our attorneys to file liens or bonds when necessary. Regularly visit customers.

Springfield, Ma

Entercom Springfield - 94.7 WMAS/Sports Radio 1450 WHLL Radio stations in Springfield, MA 2011-2013 Account executive & Air talent

Westfield, Ma

Managed location accounting, human resources, inventory, accounts payable, & claims resolution process Manager of Accounting and Administration 2005 - 2011 Restructured billing process to reduce invoicing time by up to 3 days Took a lead role on TQ team that revamped the returns process which led to 40% increase in restocking revenueCreated and implemented claims resolution process that led to increase in successful chargebacks to vendorsProduct manager for two product lines; purchase inventory, fulfill existing customer orders, and soliciting new business Increased inventory turns by 12 and 15 % on managed productsDeveloped and implemented successful process for receiving and managing $1 million in offsite inventoryMaintained close contact with consignment inventory vendors to ensure accurate reporting, billing and payments. Reconciled any differences. Balanced general ledger accountsSupervised staff of 6 associates to ensure invoicing, crediting and receiving of inventory staying within division guidelinesHuman resource contact for the location. Conducted all TQ training, new initiative presentations, new hire and benefit enrollments. Maintained all EEOC and other documentation

Billerica, Ma

Credit manager overseeing customers in New England, NY, NJ, DE, MI, & OHManaged credit portfolio of over $275 million and 1,500 active accounts Supervised 6 collections and cash application associates Reduced DSO in territory from 78 to 57 days Established cash application procedures that increased revenue recognition by 1 - 2 days Effectively used D & B reports, financial statement analysis, and credit reviews to assess creditworthiness Authorized credit lines up to $100 thousand dollars Worked closely with national account group to resolve deductions and chargebacks Strengthened relationships with customers through store visits and open communication Resolved customer short-pays, deductions and late paymentsUsed legal means when necessary, including liens and attorney's, to recover assets

A distributor of toys and promotional items located; Collected severely past due accounts located in Canada; and Lithuania Conducted analysis on prospective customers to assess creditworthiness Recommended credit lines for new and existing customers Trained new collections staff

Started as a part time collector, promoted to lead, supervised staff of 4Reduced outstanding A/R to meet company goals Trained new collectorsAssisted in cross training customer service reps in collection techniques Found delinquent customer by skip tracing

Bachelor Of Arts (B.A.), Political Science

Certificate, Radio And Television Production

Education record

Bachelor'S Degree, Political Science And Government

course work