Ralph Heeneman Email and Phone Number
Ralph Heeneman phone numbers
Welcome, Welkom, Bienvenue, Willkommen, on my LinkedIn page.My name is Ralph Heeneman and I describe myself as a driven entrepreneur with a passion for online customer service and IT services. With our startup Byteleaders we serve various webshops, (semi-)governemental, DaaS and SaaS companies in the field of providing customer service outsourcing and consultancy services. Byteleaders B.V. is a member of the Dutch Customer Service Federation; the trade association for customer contact in The Netherlands.I am a certified Zendesk Consultant with 6 years implementation experience.My specializations are eCommerce and IT appliances.My personal specialisms are in the field of Customer Support Consultancy, Business-to-Business Services Contract Management, Operational Management Customer Care and Customer Care Software Implementations.Through my combination of IT knowledge and human approach I often am deployed as a 'bridge' between planning and implementation.Can I help you with your client contact needs? Do not hesitate to call or email me!📞 +31 20 26 18 650📨 ralph.heeneman@byteleaders.nl
Byteleaders | Klantenservice Uitbesteden
View- Website:
- byteleaders.nl
- Employees:
- 10
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Commercieel Directeur And Mede-EigenaarByteleaders | Klantenservice UitbestedenAmsterdam, Nh, Nl
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EntrepreneurByteleaders | Dutch Customer Support Outsourcing Jan 2018 - PresentWe are Byteleaders - the one-stop-shop for setting up and staffing your European customer service. We work for online retailers and IT entrepreneurs. As an entrepreneur, you like to focus most on your core business. We build external customer service teams that work towards your business goals.We start by looking at the current situation and what can be improved. We provide advice and discuss various implementation options. We have extensive experience implementing Zendesk Support Suite. The customer contact software that can handle multiple channels and even multiple brands in one system.Byteleaders B.V. is a member of the Dutch Customer Service Federation: the trade association for customer contact.Website: www.byteleaders.com
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Team Leader Customer SupportIused Store Oct 2017 - Jan 2018Utrecht Area, NetherlandsAt iUsed Store, a webshop for refurbished Apple computers, I worked as supervisor for five customer support colleagues. -
Chairman Of Student CouncilAlberdingk Thijm College Aug 2015 - Jul 2017- Conducting of council meetings- Weekly consultation with school board- Management of council finance- External communication -
Member Of Student CouncilAlberdingk Thijm College Aug 2014 - Jul 2017- National Student Elections March 2017- Honours Programme Computer Science (HAVO and VWO)
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CashierHema Mar 2016 - Mar 2017Hilversum
Ralph Heeneman Skills
Ralph Heeneman Education Details
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Dropout -
Economy And Society (Vwo/Atheneum)
Frequently Asked Questions about Ralph Heeneman
What company does Ralph Heeneman work for?
Ralph Heeneman works for Byteleaders | Klantenservice Uitbesteden
What is Ralph Heeneman's role at the current company?
Ralph Heeneman's current role is Commercieel directeur and mede-eigenaar.
What is Ralph Heeneman's direct phone number?
Ralph Heeneman's direct phone number is +316820*****
What schools did Ralph Heeneman attend?
Ralph Heeneman attended Hogeschool Van Amsterdam, Alberdingk Thijm College.
What skills is Ralph Heeneman known for?
Ralph Heeneman has skills like Customer Care Management, Financial Analysis, E Commerce Consultancy, Php, Html5, Javascript, Dutch, English, E Commerce Consulting, Full Stack Development, Database Management System, Symfony Framework.
Who are Ralph Heeneman's colleagues?
Ralph Heeneman's colleagues are Daniël Van Meerveld, Feije Feenstra, Feia Van Nieuwburg.
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