Sales Officer is responsible for delivering assigned targets for loans and non-lending products. While delivering sales targets, Sales Officer will need to ensure internal process and regulatory requirements are adhered to, as well as maintain good working relationship with assigned Area and Branch colleagues or source own accounts referrals, if needed.1.Sales Execution–Sells the bank’s Business Banking products through branch and client engagement leads to meet monthly targets while ensuring target portfolio quality is met.2.Sales Activity–Proactively conduct sales related activities to referred or own leads. Record leads in relevant system for productivity tracking.3.Sales Quality–Ensure application are properly executed as per internal process. This covers all governance related processes including AML checks and documentation matters.4.Campaign–Work with Sales Leaders to implement roadshows, marketing programs or product campaigns with key partners to generate sales leads.5.People– Complete individually required training and competency activities. Participate in engagement and other related activities.6.Stakeholder Management–Timely engage key stakeholders to update them on new developments, new opportunities or to escalate issues in relevant business forums.

• Generating quality Salary Loan accounts and ensuring that sales quota is met.• Establishing and maintaining good business relationship with DepEd School Principals, Teachers and Employees.• Identifying potential clients that can be tapped for production related activities.• Handling inquiries and concerns of internal and external clients, and serves as liaison with other units in the resolution of operational or service issues.

• Responsible for setting up approved credit facilities in the Bank’s loan system, ensures thorough and accurate encoding of loan maturities and interest rates in T24, monitoring and collecting of principal and interests due, and managing daily transactions (availment, re-pricing, extension, renewal etc.) and also able to troubleshoot problems encountered in T24. • Prepare transactional documents like PNDS as well as documents needed upon establishment/ renewal of credit facilities to ensure smooth operation of the credit facility.• Assist the Account Officers (AO) in gathering data for establishment/renewal of credit facilities. • Prepares Account Profitability Analysis (APA), Bank Statement Analysis (BSA), Financial Statement Analysis (FSA) and portfolio reports to assist the AO in the overall management and growth of the portfolio.• Draft simple Credit Offering Memorandum (COM) including preparation of financial spreads.• Handle simple credit relationships with minimal supervision from the AO.• Have the basic product knowledge necessary to encourage clients to avail of approved credit facilities and other basic deposit products.• Oversee accuracy and timeliness of consolidated reports from other Account Associates in the Division.

• Responsible in the achievement of loan origination target and maintenance of good loan portfolio quality of the originated loans.• Responsible in relationship management/account servicing to help ensure maintenance of good loan portfolio quality. (95% field work)• Prepares and reviews all account documentation pertinent to client’s accounts.• Ensures accuracy of all account information and documentation, including copies of completed signature cards and customer file documentation with manager.• Evaluate credit worthiness by processing loan applications and documentation within specified limits• Interview applicants to determine financial eligibility and feasibility of granting loans• Determine all applicable ratios and metrics and set up debt payment plans• Communicate with clients either to request or to provide information• Justify decisions (approvals/rejections) and report on them• Complete loan contracts and counsel clients on policies and restrictions• Update job knowledge on types of loans and other financial services• Maintain and update account records• Assess customer needs, explore all options, and introduce different types of loans• Develop referral networks, suggest alternate channels to accomplish quotas• Go the “extra mile” to build trust relationships, customer loyalty and satisfaction throughout the underwriting process• Operate in compliance with laws and regulations and adhere to lending compliance guidelines

• Provided an industry-leading voice reservation experience by handling contacts via phone and other mediums to match products with guest need resulting in revenue generation, brand preference and customer loyalty.• Championed Brand hearted behaviors by demonstrating brand knowledge, brand passion, and customer loyalty.• Handled 90+ calls daily, with duties including signing up new customers, retrieving customer data, presenting relevant service information, and cancelling services• Received an average 90% customer satisfaction rating, 5% higher than company average• Suggested a new tactic to persuade cancelling customers to stay with the company, resulting in a 5% decrease in cancellations