Ralph Dulay Email & Phone Number

Phoenix, Arizona, United States

• Manage and coach/mentor systems engineers and project managers. Manage a variety of staff across 3 customer sites and provide coaching/mentoring through different phases of customer’s Integrate Product Development.
• Due to untimeliness in customer’s internal financial system, a different reporting system was implemented with customer to identify purchase orders that are approaching expiration date or are nearing budget depletion..
• Implemented a computer asset spares system, which reduced computer down time from 1-2 days to 4 hours.

Phoenix, Arizona, United States

• Managed the quality for HWTE-075 HON Tucson Transducer project, AS9100 certification thru Honeywell and AS 9100:2016 Rev D and ISO 9001:2015 certification by working with Continuous Process Improvement System (CPISYS)
• Introduced a project data management system for all IEDS projects, which reduced data retrieval time from 1-2 days to within 1 hour. This data management system is online and follows a standardized folder structure.
• Led the certification efforts for IEDS to be AS9100 certified thru Honeywell. These efforts included ensure all AS9100 procedures were in place and followed. Authored a few new procedures and edited a number of.
• Managed the quality for HWTE-075 HON Tucson Transducer project by documenting all non-conformances, conducting root cause investigations and determining corrective action with appropriate engineering personnel.
• Led the certification efforts for IEDS to be AS 9100:2016 Rev D and ISO 9001:2015 by working with Continuous Process Improvement System (CPISYS). This effort was reduced from 8-10 weeks to 6 weeks due to concentrated.

Tempe, AZ

• Manage and develop technical writers/engineering support specialists, and engineers.
• Documentation focal point responsible for day to day support of engineering in producing and releasing technical documents.
• Lead efforts to improve and standardize documentation processes, implement best practices and the use of tools in creating and modifying technical documents
• Routinely interfaces with, and presents to, internal and external customers, product development teams, other departments, and business leaders as an expert resource.
• Serves as focal point for coordination of document standards and documentation between businesses.

• Direct the development/introduction of pneumatic valve assemblies. Lead teams, programmatically and technically, in the design/development of multiple major systems, sub-systems, and components.
• Provide leadership in the preparation of proposals, estimates and quotations (from a technical and business perspective) related to the acquisition of new business resulting in over $1.5M of new business.
• Provided program management leadership to 3 programs, which were behind schedule, by coordinating engineering resources through development and certification/qualification phases to successful completion by remaining.
• Coordinated certification/qualification testing across 4 test sites for a major program which resulted in completion of 243 individual tests with 48 valves within a 3 ½ month timeframe.

• Provided overall leadership to a team of 17 people to drive and support commercial, military, and cost reduction initiatives by documenting all critical business processes and incorporating lessons learned and.
• Provided technical leadership and project management by implementing a standardized process that resulted in the uniform methodical execution of new and/or derivative design activities for all engine models.

• Assignment at Pratt & Whitney Canada, Montreal, Quebec
• Explored new business opportunities in tandem with the Hamilton Sundstrand/Pratt & Whitney Canada technical communities, in areas including but not limited to cost reduction and reliability by providing on-site.
• Coordinated engineering resources to solve field service problems.
• Provided management and technical leadership in the preparation of proposals, estimates and quotations (from a technical and business perspective) related to the acquisition of new business by providing on-site.

• Negotiated task list and associated priority, budget, and schedule with P&W Program Office, monitored schedules and level of effort, compared progress against schedule and spending to assure on-time deliveries, assured.
• Coordinated assembly, test, and post-test disassembly and inspection of experimental engines. Assumed overall responsibility for the coordination and planning of the assembly, test, post-test disassembly and inspection.
• Prepared documentation required for the assembly, test and post-test disassembly and inspection of the engine. Ensured that all the documentation required for the assembly, test, post-test disassembly and inspection.

• Managed engineering activities on repair program, both technical and administrative by leading a cross-functional team of engineering, administrator, and technicians resulting in reducing the program’s turn-around time.
• Revised repair procedures to eliminate redundant and inefficient paperwork, saving company an estimated $100,000 annually.
• Implemented labor and material cost-reduction efforts within Auxiliary Power System 2000 program, resulting in increased annual revenues from -$100,000 to +$750,000.

• Provided engineering and logistic support and direction to various cross-functional groups by leading a team of engineering and technicians, resulting in bringing a production program from 60 days behind to 45 ahead of.
• Managed change process engineering activities on Auxiliary Power System (APS) 3200 program, both technical and administrative, that resulted in reducing the turn-around time for a design change from 4 weeks to 1 week.
• Provided for on-going program support and configuration control by computerizing common data into a central database, increasing cross-functional team knowledge, efficiency and productivity, saving company an estimated.

• Led design and development of joint venture auxiliary power units by coordinating resources of Sundstrand Power Systems and Turbomeca (French APU manufacturer), penetrating 35% of the mid-sized commercial air transport.
• Planned and obtained complete FAA certification for new family of 285-hp APUs, permitting customer delivery start-up on schedule. Directed development the new APU for mid-sized commercial air transport, expanding.

• Managed $2.5 million full-scale development and certification/qualification program to successful completion by remaining on budget and within schedule, transitioning the product to production.
• Provided technical support for APU aircraft installations and used an aggressive approach to resolve operational difficulties. Enabled program to avoided delivery penalties of $1500 per day.
• Analyzed and conceptually defined configuration and performance of electronic control unit for APS2000 auxiliary power unit. As a result, company was able to expand $3 million product line into air transport market.
• Defined baseline configuration of new APU Full Authority Digital Engine Controller and standardized design, reducing development lead time for future derivatives by 25%.

Bachelor Of Science, Physics

Masters, Business Administration