Responsible for managing agency and broker relationships in FL and PR.

Client Relationship Manager for Assurant Specialty Property - Flood Division. Responsible for managing multiple specific agencies and broker relationships in ( FL, NY,NJ, PR. US VI, LA, TX, NM, AZ, OR,MS, AL, NJ, CT, RI, NH, ME, MS, AL, LA, CO, NV, WY, KS,MO, OH,VT) with over $90 million in flood insurance premium.

Prospect for new agencies and strengthen existing partnerships with agencies and MGA's to write their flood with Assurant Flood Solutions. Manage all aspects of account activity and maintain key business relationship with decision makers. Develop short and long term goals and plans to achieve premium and policy growth as well as monitor and effectively manage commission rates to corporate goals. Manage 30+ million in Flood Insurance PremiumDevelop Strategic approaches to each account and prospect - including product offering, financial structures, contractual parameters and marketing.Serve as liaison with other organizations - establish and maintain the working rapport necessary to develop cooperation and and effectively integrate area services into the company's overall business fulfillment.

Responsible for the everyday operations of the business. Successfully implemented operational procedures to increase the overall efficiency, effectiveness and to reduce exposure to e/o issues. Hired, trained, motivated and developed all sales producers and customer service reps. Increased agency revenue over 18% annually by implementing various marketing campaigns and community driven events. Developed client retention processes that resulted in a 93% renewal / retention rate. Established, communicated and trained office on all underwriting and processing procedures. Monitored and analyzed P&C market trends and competition. Personal and commercial lines agency.

Responsible for managing all aspects of agency personal and commercial lines.Trained all account managers, csr's, and producers.Ensured all company underwriting guidelines were adequately met by establishing procedures and processes. recognized for outstanding sales achievement on several occasions and 2005 Gold Honor Ring Award recipient . Sold agency to open independent agency channel.