Committed, resourceful operations and senior project manager known for delivering results, building solutions and driving continuous improvements; an established cross-industry record for building high-performance teams, managing projects and customer care operations. Possesses expertise in leveraging analytics and Operational Excellence to improve operations and technical skills in defining strategies to support overall business objectives.CORE COMPETENCIESBudgeting & Finance - Business Analysis - Change Leadership - Conflict Resolution - Continuous Improvement - Leadership - Learning & Development - Performance Management - Project Management - Risk Management - Strategic Planning - Six Sigma - Team Development - ServiceNow - Salesforce
Listed skills include Project Management, Change Management, Program Management, Business Process Improvement, and 46 others.