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@ecomm911.ca
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1 phone found area 778
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Ralph Nitschke is listed as Senior Project Manager at E-Comm 9-1-1 | Emergency Communications for British Columbia Incorporated, a with 229 employees, based in Burnaby, British Columbia, Canada. AeroLeads shows a work email signal at ecomm911.ca, phone signal with area code 778, and a matched LinkedIn profile for Ralph Nitschke.
Ralph Nitschke previously worked as Manager, PS Operations at Visier Inc. and Senior Project Manager at Visier Inc.. Ralph Nitschke studied at The University Of British Columbia.
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AeroLeads found 1 current-domain work email signal for Ralph Nitschke. Compare company email patterns before reaching out.
Committed, resourceful operations and senior project manager known for delivering results, building solutions and driving continuous improvements; an established cross-industry record for building high-performance teams, managing projects and customer care operations. Possesses expertise in leveraging analytics and Operational Excellence to improve operations and technical skills in defining strategies to support overall business objectives.CORE COMPETENCIESBudgeting & Finance - Business Analysis - Change Leadership - Conflict Resolution - Continuous Improvement - Leadership - Learning & Development - Performance Management - Project Management - Risk Management - Strategic Planning - Six Sigma - Team Development - ServiceNow - Salesforce
Listed skills include Project Management, Change Management, Program Management, Business Process Improvement, and 46 others.
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Vancouver, British Columbia, Canada
Leading multiple concurrent projects, as part of E-Comm’s transformation team, to deliver on the (a)SPIRE key initiatives. Within this scope, I’m leading cross-functional projects to deliver improvements for non-emergency services, dispatcher support, SOP standardization, training delivery modernization and the build-out of a new facility.
Vancouver, British Columbia, Canada
Develop and lead a team of high performing project managers in a fast pace environment - delivering an exceptional customer implementation experience to the world’s biggest brands which rely on Visier for the answers they need to improve employee retention, workforce diversity, employee experience, business outcomes, and more.
Vancouver, Canada Area
As a senior project manager, I have worked with some of the world's biggest brands and fortune 500 companies to deliver complex SaaS implementations and exceptional customer experiences.Visier is a leading innovator in business analytics in the human capital space, and whose mandate is to provide solutions to help shape business strategy, drive data-informed action and improve business results.
Vancouver, Canada Area
Customer Service Centre Deployment Project ManagerWarranty Live Inc., Customer Service Centre Initiative (Nov 2017 - Present)* Develop and implement new Customer Service Centre to support expanding markets in Canada and the US; leveraging remote Customer Service Representatives (CSRs) and cloud based SaaS offerings to improve remote collaboration and reduce deployment time.
Portland, Oregon Area
Roles:Business Readiness Project ManagerPortland General Electric, Customer Engagement Transformation Initiative, Aug 2016 – Dec 2016 * Readied Customer Service Operations for CIS Go Live, Day 2 Stabilization and Transition from project phase to daily operations.Knowledge Management Project ManagerPortland General Electric, Customer Engagement Transformation Initiative, Jun 2015 – Jul 2016 * Deployed new Knowledge Management system and governance model; from initial assessment and inventorying of existing content systems, to vendor selection, and development and deployment of the new system; delivered project on time and under budget.Service Performance LeadBC Hydro, Customer Service Operations, May 2010 – May 2015 * Managed a team of five analysts and administrators; responsible for contract management and leveraging analytics and operational excellence to drive continuous improvement initiatives across Customer Care operations.Workforce Management IDO Project ManagerRogers Communications, Care Centre Transformation Initiative, Mar 2010 – May 2010 * Developed and implemented best practices for Workforce Management Intra-Day Operations (IDO) to help improve staffing efficiency, operational efficiency and deliver a better customer experience.Learning & Knowledge Management LeadBC Hydro, Customer Service Operations, Aug 2009 – Mar 2010 * Led a team of 10 process analysts, content authors and trainers and was responsible for the development and delivery of training and documentation needs for Customer Care Operations across Revenue Cycle Operations, Field Service Operations and Care Centre Operations.Workforce Planning LeadBC Hydro, Customer Service Operations, Apr 2007 – Jul 2009 * Led a team of 5 analysts and administrators to provide Workforce Management for a 200 seat, multi-site Customer Care Operation– providing phone and correspondence service to 1.8 million customers.
Vancouver, British Columbia
Managed a team of 20 Protection Services agents and provided direct reports with the tools, training and coaching necessary to maintain and increase productivity and job satisfaction.
Vancouver, British Columbia
Developed, recruited, trained and managed a Hispanic team of 18 agents a new bi-lingual Spanish service; achieved outstanding customer satisfaction while meeting/exceeding department KPIs.
Vancouver, British Columbia
Managed multiple concurrent IT projects – utilizing shared resources across departments and project groups. Led and managed a team of 15 developers, 5 QA testers and 2 technical writers.
Other employees you can reach at ecomm911.ca. View company contacts for 229 employees →
Carrie James
Colleague at E-Comm 9-1-1 | Emergency Communications For British Columbia IncorporatedCanada
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Erin Beekhuis
Colleague at E-Comm 9-1-1 | Emergency Communications For British Columbia IncorporatedCanada
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Vanessa Allado
Colleague at E-Comm 9-1-1 | Emergency Communications For British Columbia IncorporatedVancouver, British Columbia, Canada
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Mary Thompson
Colleague at E-Comm 9-1-1 | Emergency Communications For British Columbia IncorporatedVancouver, British Columbia, Canada
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Olivia Morris
Colleague at E-Comm 9-1-1 | Emergency Communications For British Columbia IncorporatedVancouver, British Columbia, Canada
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Jocelyn Anne P.
Colleague at E-Comm 9-1-1 | Emergency Communications For British Columbia IncorporatedCanada
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Blair Stickland
Colleague at E-Comm 9-1-1 | Emergency Communications For British Columbia IncorporatedNorth Vancouver, British Columbia, Canada
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Mariana Hanuse
Colleague at E-Comm 9-1-1 | Emergency Communications For British Columbia IncorporatedGreater Vancouver Metropolitan Area, Canada
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Marc Mcadam
Colleague at E-Comm 9-1-1 | Emergency Communications For British Columbia IncorporatedCanada
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Jeff Song
Colleague at E-Comm 9-1-1 | Emergency Communications For British Columbia IncorporatedVancouver, British Columbia, Canada
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Graduated with honours; focus was on the software development life-cycle, project management, system analysis, and programming.
Quick answers generated from the profile data available on this page.
Ralph Nitschke works for E-Comm 9-1-1 | Emergency Communications for British Columbia Incorporated.
Ralph Nitschke is listed as Senior Project Manager at E-Comm 9-1-1 | Emergency Communications for British Columbia Incorporated.
AeroLeads has found 1 work email signal at @ecomm911.ca for Ralph Nitschke at E-Comm 9-1-1 | Emergency Communications for British Columbia Incorporated.
AeroLeads has found 1 phone signal(s) with area code 778 for Ralph Nitschke at E-Comm 9-1-1 | Emergency Communications for British Columbia Incorporated.
Ralph Nitschke is based in Burnaby, British Columbia, Canada while working with E-Comm 9-1-1 | Emergency Communications for British Columbia Incorporated.
Ralph Nitschke has worked for E-Comm 9-1-1 | Emergency Communications For British Columbia Incorporated, Visier Inc., Warranty Life, Accenture, and Paypal.
Ralph Nitschke's colleagues at E-Comm 9-1-1 | Emergency Communications for British Columbia Incorporated include Carrie James, Erin Beekhuis, Vanessa Allado, Mary Thompson, and Olivia Morris.
You can use AeroLeads to view verified contact signals for Ralph Nitschke at E-Comm 9-1-1 | Emergency Communications for British Columbia Incorporated, including work email, phone, and LinkedIn data when available.
Ralph Nitschke studied at The University Of British Columbia.
Ralph Nitschke is listed with skills including Project Management, Change Management, Program Management, Business Process Improvement, Business Process, Team Leadership, Business Analysis, and Process Improvement.
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