Ralph Peat Email and Phone Number

As a seasoned UX Researcher with over a decade of experience, I specialize in leading mixed-methods research that drives strategic design and product innovation. My career has been dedicated to uncovering deep user insights that inform and shape user-centered, empathy-driven design across digital platforms, particularly in mobility and content-rich environments.In my current role as Lead Senior UX Researcher at Elli – VW Group Charging, I’ve spearheaded comprehensive UX research initiatives that have significantly enhanced user engagement, brand alignment, and overall product strategy. My ability to collaborate closely with senior leadership, including Heads of and VPs, has been instrumental in aligning UX research with strategic business goals, resulting in tangible impacts such as a 25% increase in user retention and successful product rollouts.I bring a robust understanding of both qualitative and quantitative research methodologies, including usability testing, ethnographic studies, A/B testing, and data-driven persona development. My work is grounded in a deep passion for user-centered design, ensuring that every insight translates into actionable recommendations that drive product innovation and user satisfaction.I’m particularly skilled in cross-functional collaboration, having worked extensively with designers, product managers, and engineers to integrate UX research into all stages of product development. My leadership and mentorship experience have allowed me to foster a culture of continuous improvement, guiding teams to elevate their research practices and align with evolving user needs.I am always looking to push the boundaries of what’s possible in UX research, leveraging cutting-edge tools like Qualtrics, Amplitude, Figma, and Mural/Miro to gather and analyze user data. My work is driven by a commitment to excellence and a belief that truly understanding the user is key to creating products that not only meet but exceed expectations.If you're looking for a UX Researcher who is passionate about turning complex user data into clear, actionable insights and has a proven track record of influencing high-level product decisions, let's connect.