Ralph Pierre work email
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Ralph Pierre personal email
With a diverse technical skill set, successful track record in project management, and commitment to delivering exceptional customer service, I am well-equipped to meet new challenges in an ever-changing environment.Throughout my career, I have endeavored to ensure continuous improvement in software development, team leadership, and problem resolution to contribute to organization-wide initiatives. Some of my accomplishments include:-- Developed new front-end web application to reduce Vanguard Security Services service calls by 50%.-- Supported more than 8K Jira and Confluence users across the organization. -- Directed Legal and Compliance software conversion project – upgraded to iManage Document Management Systems and Matter Management System.-- Automated background check software to cut Customer ID Program Team workload by 70%.Always interested in making new professional acquaintances, I can be reached at rpierre016@gmail.com.
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Consulting Team LeadAdaptavist Jun 2023 - PresentLondon, Greater London, Gb -
Senior Technical ConsultantAdaptavist Jun 2022 - Jun 2023London, Greater London, Gb
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Technical ConsultantAdaptavist Jul 2020 - Jun 2022London, Greater London, GbWorking with Fortune 500 clients to install, configure Atlassian software (Jira, Confluence, Bitbucket, and Bamboo), and integrate with other systems to meet their enterprise level needs. Leading a wide range of projects from migrations, merges, and upgrades. Provide thought leadership to client stakeholders in solving business and/or technical problems, including identifying pros, cons, and risks of potential solutions.
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Innovation DeveloperVanguard Jul 2019 - Jun 2020Valley Forge, Pa, UsDuring my tenure at Vanguard, I have held several software developer roles. As a member of the IT Security Innovation and Research Team, I am responsible for securing and enabling enterprise-wide emerging technologies. I partner with IT teams and multiple business units to apply development strategies, innovative systems analysis, and design methodologies to improve efficiency. My achievements include:-- Developed front-end web application interface with Amazon Lex Chatbot to manage simple inquiries and generate automatic Jira help desk tickets only when individual attention is required -- reduced Security Services Group calls by 50%. -
Jira Administrator And DeveloperVanguard May 2018 - Jul 2019Valley Forge, Pa, UsIn my role as Jira Administrator and Developer, I directed system administration, user support, upgrades, operations, Java development, and Java enhancement. I managed Jira and Confluence platforms for more than 8K users across the company.Some of my achievements include:-- Designed and implemented open source Jira Workflow Council add-on—automated addition of post resolution status and -- automated repetitive Jira Software and Confluence support.-- Transitioned applications to managed service team and conducted end-user training program.
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Developer, Legal And Compliance OperationsVanguard Feb 2018 - May 2018Valley Forge, Pa, UsI developed use case for Customer ID Program Team and automated additional background checks for new Vanguard client backlog as a Developer in the Legal and Compliance Operations group. Also, I assisted with automation regression testing. My achievements include:-- Employed Robotics Process Automation tool to reduce team workload by 70% with automatic procedure.
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Developer, Records ManagementVanguard Jun 2016 - Feb 2018Valley Forge, Pa, UsIn my first position at the Company, I served as Developer for the Records Management division. I led the upgrade implementation and support for iManage Document Management System and ELM Passport Matter Management System for Legal and Compliance division. Additionally, I integrated UI and Groovy code changes with vendor’s developer toolkit and migrated legacy information with Microsoft Excel data analysis.My achievements include:-- Supported data migration and configuration of new iManage Document Management System and partnered with corporate lawyers, Tech Ops, Telecom, and End-User Services to resolve IT issues.
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InternEvo Payments International Gmbh May 2015 - Aug 2015Köln, DeAs an Intern for EVO Payments International, I created a unified system to maintain consistent enterprise-wide logging and notification services. Also, I organized code, conducted unit testing, and structured project.
Ralph Pierre Skills
Ralph Pierre Education Details
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Penn State UniversityInformation Technology
Frequently Asked Questions about Ralph Pierre
What company does Ralph Pierre work for?
Ralph Pierre works for Adaptavist
What is Ralph Pierre's role at the current company?
Ralph Pierre's current role is Consulting Team Lead at Adaptavist.
What is Ralph Pierre's email address?
Ralph Pierre's email address is ra****@****ard.com
What schools did Ralph Pierre attend?
Ralph Pierre attended Penn State University.
What skills is Ralph Pierre known for?
Ralph Pierre has skills like Sql Server, Entity Framework, Aws Lex, Amazon Web Services, Arduino, Linux, Regular Expressions, React Js, Problem Resolution, Cloud Development, User Training, Infrastructure.
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