Ralph Sequeira Email & Phone Number

Professional ExperienceDrinkPrime(June 2020 - presently working)Livspace.com(July 2019 - May 2020)PresalesFiltering of leads by getting the team to call the customers and confirm their requirements and then forwarding the leads to the design teamSeeing to it that every zone is performing to their optimum capacity Auditing the team members calls and giving feedbacksSamsung Corporation India Pvt Ltd(December 2016 to June 2019) Worked as Team Leader for a designated area.On field:Daily store visits to stores that come in the designated area.Daily interaction with Samsung promoters and store dealers in these stores.One on one discussion with every Samsung promoter, helping to improve sales skills.Understanding individual concerns at each store and working on solutions to overcome the same.Conducting weekly meetings for the team to boost sales performance.Conducting activities to promote team building.Conducting interviews for recruitment of new employees.Aiding in employee certification sessions for new product training and also for product refresher training.Conducting training sessions for the employees.Handling customer related escalations.Administrative:Generating daily, weekly and monthly Excel sales report for the designated area.Maintaining records of employee training and certification.Monitoring grooming and attendance for the employees in the designated area.Bose Corporation India Private Limited(October 2013 to November 2016 [3 years 1 month])Worked as a Demonstration SpecialistHave consistently delivered 100% contribution to store targets from inception till date.Developed high standards of demonstration and presentation skills for each customer resulting in high satisfaction.Scored 100% in every mystery audit.Ability to build rapport to the highest level.Developed team handling skills, handling the team without a designated manager and performing consistently, with 100% performances month on month.Vivanta by Taj President, Cuffe Parade(June 2010 - September 2013 [2years 3months])