Ralph Simone Email & Phone Number

Richmond Hill, On, Ca

Toronto, Canada Area

Ontario, Canada

Full P&L responsibility for a $70 million portfolio of 12 businesses operating in residential, commercial, and new construction markets. 300 direct and indirect reports spanning Operations, Sales, and Customer Service.• Turned around the least profitable Region in North America; Ontario was the sole Region to exceed both sales and profit plans between 2013 and 2017, culminating in the 2017 Region of the Year Award • Introduced a 100% variable-pay compensation plan for sales reps, channel-differentiated product offerings, revised price books, and meaningful sales metrics; resulting in North-American leading same-store sales growth of 82% over 4-years, many of these initiatives were adopted as company standards • Along with financial outperformance, Ontario’s on-line customer reviews grew nearly tenfold with Net Promoter Scores improving from 67% to 80%, while also leading North America in Employee Retention

Supported all aspects of sales standardization initiatives, covering compensation, recruitment, training, and performance management. Indirect reports included 5 Sales Managers, 50 Sales Reps, and 5 Lead Coordinators. • In 2012, led the Regional Sales Balanced Scorecard, ranking first in 75% of the measured categories • Instituted North-American leading equipment pricing and promotion controls, resulting in record variable margins for the Canadian Region in 2011

Ontario, Canada

Full P&L responsibility for acquired Lennox Dealers in Ontario, providing heating and air conditioning services. Direct and indirect reports included 250 employees spanning Operations and Sales. • Oversaw 5 consecutive years of sales and profit improvement, transforming the least profitable District in 2004 into North America’s most profitable by 2008 and a record-breaker in 2009, earning the 2009 District of the Year Award and sponsorship into Lennox’ Leadership Development Program

Vaughan, Ontario

Reporting directly to the President of Canadian operations, responsible for Corporate and Field-Level marketing spend, Alliance Partnerships, and Preferred Vendor relationships. • Structured an alliance partnership with Costco and negotiated improved equipment and warranty terms with suppliers, delivering $12 million in incremental sales and over $3 million in profit improvement

Vaughan, Ontario

Oversaw a Project Team responsible for the amalgamation of 14 acquired Lennox Dealers across the Greater Toronto Area. Sourced a common IT platform, rationalized real estate, while standardizing products and pricing.

Richmond Hill, Ontario

Responsible for the asset protection of a $600 million rental portfolio consisting primarily of residential rental water heaters. Implemented asset protection and service policies that prevented over $3 million in capital losses and $1.5 million in operating expenses. Re-launched a product that captured 80% of the low-rise residential new construction market share. Project-managed a cross-functional team to re-launch an internally funded and administered residential financing program, with annual loan originations in excess of $50 million.

Vaughan, Ontario

Successfully transitioned corporate finance and accounting services to a satellite finance department. Hired and managed a retail finance department of 10 employees responsible for cash and banking, financial reporting, contract processing, and general accounting.

Toronto, Ontario

Prepared and presented business plans to Executive Management supporting the deregulation and national expansion of the Utility's non-regulatory businesses. Promoted to Senior Financial Analyst after one year as Financial Analyst.

Toronto, Canada Area

Responsible for discounted cash flow analyses and valuation reports in support of commercial real property brokerage and consulting services.

Toronto, Canada Area

Promoted twice in 2 years of employ: from Financial Analyst, to Supervisor of Corporate Valuations, to U.S. Properties Senior Analyst. Provided asset management support and discounted cash flow valuations.

Leadership Development Program, Business Administration And Management, General

Targeted for future business unit executives, employees were selected from Lennox International's global operations for personal.

Master Of Business Administration (Mba), Finance

Bachelor Of Business Administration (Bba), Marketing