Ralph Singleton Email & Phone Number

Terrace Park, Oh, Us

Mountain View, California, Us

• Spent 70%+ of my time engaged in customer/prospect facing activities.• Held myself accountable to consistently exceed monthly sales, win rate, and subscriber targets.• Delivered memorable sales experiences.• Developed proficiency and knowledge of Intuit solutions and clearly communicated appropriate recommendations to address customer needs.• Employed a defined sales methodology to consult prospects and customers on solutions.• Demonstrated proficiency in using all appropriate systems, tools, and processes.• Delivered high-quality customer experiences.• Responded to prospect inquiries.• Kept up-to-date on new features and enhancements to product and services.• maintained knowledge the competitors intimately.• Exhibited role model consultative solution selling.* Interpreted and manipulated data from computer-generated reports, software programs, technical manuals, and written correspondence.

Neenah, Wi, Us

* Managed a robust sales pipeline to exceed monthly and quarterly sales goals.* Totaled $28k to $36k per month in revenue generation the ladder 18 months which was 93% to 120% to goal!* Prospected within new and existing customers, using an outbound calling, emailing, texting, LinkedIn messaging approach.* Proactively prospected for new clients using Outreach, Seamless, LinkedIn Sales Navigator, and Zoom Info.* Sold SaaS solutions to small and mid-level transportation businesses to help them manage compliance with the U. S. DOT regulations and curate their safety and conformance data points via intuitive dashboards. This gained clients predictive analytics for making more informed decisions about addressing compliance gaps and the future of their company.* Collaborated and strategized with customers to provide best in class solutions.* Interpreted and manipulated data from computer-generated reports, software programs, technical manuals, and written correspondence.* Developed and collaborated professional relationships with internal business partners including Customer Success, Finance & Accounting, Contracting, Implementation, and Executive Leadership.* Generated forecasting and produced financial projections for business groups and leadership monthly.* Prepared professional, well written proposals and contracts for presentation to customers via Zoom One Business or MS Teams.

* Owned the entire customer sales cycle, from prospecting and qualification to close.* Was the face of a fast-growing start-up financial technology company (Silicon Valley) and communicated with new customers that were inquiring about our product.* Researched and understood the prospective client’s business goals, objectives and challenges.* Accounted for building a professional network in order to build a pipeline of business prospects.* Consistently met and exceeded required KPI and sales/revenue targets.* Averaged 22 deals/month approved by underwriting department which was 110% to goal!* Used HubSpot’s CRM for clientele and Slack Technologies for correspondence with management and co-workers daily.* Qualified small to mid-sized business owners' financial statements and business documentation for risk assessment purposes.* Verified legitimacy of businesses via I.R.S. website tools.* Reviewed Financial statements and credit reports to determine eligibility of clients.* Interpreted financial data to determine trends of the overall client's business financial performance.

Jacksonville, Florida, Us

* Cleared inbound B2B requests received via LinkedIn msg/email/phone call from the Salesforce queue.* Worked independently and within a team to deliver a consistent, delightful customer experience to our most vital enterprise accounts.* Managed all communications-written, verbal, and in person, in a professional, proactive and efficient manner.* Resolved all customer needs including orders, requests, and follow-up activity across multiple systems and functions courteously, efficiently, quickly and accurately.* Owned escalations and concerns on behalf of the customer immediately through root cause analysis resulting in resolution.* Successfully established, managed and exceeded customer expectations throughout all engagements.* Engaged appropriate resources to assist or resolve service issues as necessary.

Bachelor Of Science - Bs, Business/Managerial Economics

Bachelor Of Arts - Ba, Liberal Arts And Sciences/Liberal Studies