Ralph Thomas

Ralph Thomas Email and Phone Number

Project Manager | Healthcare | Government | NonProfit @ Arizona Health Care Cost Containment System (AHCCCS)
phoenix, arizona, united states
Ralph Thomas's Location
Scottsdale, Arizona, United States, United States
Ralph Thomas's Contact Details

Ralph Thomas work email

Ralph Thomas personal email

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About Ralph Thomas

I'm a professional business consultant with executive and operations management experience in Banking, Healthcare, and Nonprofit Administration.I excel in guiding growth businesses to a higher level of maturity through automation and process optimization -- partnering with leadership to establish the vision and roadmap -- to produce transformational change.Specialties:Business Consulting | Strategic Planning | Business Process Improvement | Automation Change Management | Regulatory Compliance | Leveraging Efficiency for Cost Savings Core Competencies:Business Transformations; Project Management; Operations Management; Program Management; Financial Services Industry; Banking platform; Business Case Development; Risk Management; Regulatory Compliance; Supplier Management; Team Leadership and Motivation; Boundaryless Collaboration; Service Level Agreements; Innovation; Negotiation; Solution Development; Best Practices; Customer Satisfaction; Business Environment Management; Six Sigma; DMAIC; Process Evaluation and Optimization; Performance and Productivity Improvements; Microsoft Project (MPP) 2007; Image Technology; Cost Management; Mergers and Acquisitions; Employee Climate Management; Due Diligence; Contract Negotiations; Supply Chain Management; Systems Integration and Global Delivery; Vendor Management; Electronic Health Record Systems; Behavioral Health Services Industry; Clinical Outcomes Management; Billing; Claims Processing.

Ralph Thomas's Current Company Details
Arizona Health Care Cost Containment System (AHCCCS)

Arizona Health Care Cost Containment System (Ahcccs)

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Project Manager | Healthcare | Government | NonProfit
phoenix, arizona, united states
Website:
azahcccs.gov
Employees:
459
Ralph Thomas Work Experience Details
  • Arizona Health Care Cost Containment System (Ahcccs)
    Recipient Applications Development Supervisor/Projects Manager
    Arizona Health Care Cost Containment System (Ahcccs) Nov 2015 - Present
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  • Claimtrak Systems, Inc.
    Business Solutions Consultant
    Claimtrak Systems, Inc. Jun 2015 - Nov 2015
    Chandler, Arizona
    Business consultation project to improve the overall quality of billing & claims operations by analyzing, automating, and enhancing business processes and controls that impact revenue collection and data integrity. Achievements for this project included:- Identified and reclaimed $2.5 M in unrealized revenue/missed claims opportunities by investigating contracted payment practices, establishing relationships with claims authorities to present findings and re-submitting new data;- Leveraged application of tools including root cause analysis, process improvement, and change management to automate control check-points; document new processes; and train staff to achieve accurate, standardized claims processing and elevated revenue results;- Informed and advised leadership to ensure metrics, controls, and reports were understood/monitored to assure and sustain financial gains.
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  • Claimtrak Systems, Inc.
    Business Solutions / Project Manager
    Claimtrak Systems, Inc. Aug 2012 - Jun 2013
    Chandler, Arizona
    Led Information Technology (IT) organization efforts to develop, prioritize, and implement enhancements to behavioral health services software, ensuring voice of the customer was represented in the process.- Supervised IT design and build teams to identify requirements (including staying abreast of changing regulations), build, code, and test base and custom software to improve usability, ensure quality, and maintain compliance.- Led project to broaden scope of firm's software capability to include a web based solution, targeting secure, flexible access, enhanced customer experience, and improved revenue stream.- Introduced Agile Scrum solution development methodology to improve time to market.
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  • Bisac, Inc.
    Electronic Health Record System Consultant / Automation Project Manager
    Bisac, Inc. Mar 2004 - Feb 2012
    Hilo, Hawaii
    Consultant to Non-profit Board of Directors, recommended and spearheaded operational improvements using cost benefit analysis and regulatory knowledge, benchmarking industry best practices , and developing comparative scenarios to improve operating and bottom line performance.- Recommended, justified, and implemented an electronic health record system to reduce organizational compliance risk, improve patient care, and achieve 200% gains in clinician productivity.- Secured ongoing Federal and State program funding by researching best-in-class behavioral health service providers, establishing performance metrics, and aligning goals to optimize performance outcomes. - Implemented new software and automated financial, operational, and clinical business processes to integrate and improve functional performance.- Recruited task force members to engage subject matter expertise and build credibility throughout the entire organization.
  • Bank Of Hawaii
    Senior Vice President / Division Manager
    Bank Of Hawaii Aug 1988 - Oct 2003
    Honolulu, Hawaii
    Led the information technology (IT) strategy and business transformation project for the bank as well as managed the line-of-business team responsible refitting the bank's outsourced product information systems.- Transformed the business model of a regional bank to renovate the custom bank experience to a best-in-class standard product set focused on efficiency, operational excellence, and customer service.- Recommended and implemented within 12 months, an outsourced IT model to improve system performance and reduce expense by $17M per year ongoing.- Led a task force of cross-functional business managers representing all lines-of-business to analyze, re-define, and document new business model to ensure a quality hand-off to vendors.- Negotiated and implemented service level agreements (SLAs) to govern support and response times of the Deposit System Development Team.
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  • Wells Fargo Bank
    Vice President / Customer Transaction Services
    Wells Fargo Bank Jan 1979 - Aug 1987
    San Francisco, California
    Led the customer deposit and check processing operations for an emergent super regional bank, including management of mergers and acquisitions-driven growth of firm's centralized transaction processing and statement production facilities. - Managed bank's item processing operations and services including regional Proof-of-Deposit (POD) centers, check (MICR) capture operations, checking account cycle-sorting, bulk filing, and monthly customer checking account statement rendering.- Consolidated customer-transaction-processing POD Super-Centers, decreasing annual operating expenses by $1M.- Created regional cash vault deposit-cashiering operations to process customer deposits in support of firm's automated teller machine/electronic servicing strategy.
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Ralph Thomas Skills

Management Consulting Project Management Team Building Business Analysis Process Improvement Management Business Process Business Case Development Process Automation Strategic Planning Integration Lean Six Sigma Financial Services Industry Leadership Operations Management Strategy Electronic Health Record Systems Change Management Business Intelligence Behavioral Health Business Development Training Healthcare Program Management Customer Experience Customer Service Regulatory Compliance Vendor Management Non Profit Board Development Non Profit Administration Leveraging Efficiency For Cost Savings Consulting It Strategy

Ralph Thomas Education Details

Frequently Asked Questions about Ralph Thomas

What company does Ralph Thomas work for?

Ralph Thomas works for Arizona Health Care Cost Containment System (Ahcccs)

What is Ralph Thomas's role at the current company?

Ralph Thomas's current role is Project Manager | Healthcare | Government | NonProfit.

What is Ralph Thomas's email address?

Ralph Thomas's email address is ra****@****ccs.gov

What is Ralph Thomas's direct phone number?

Ralph Thomas's direct phone number is +160241*****

What schools did Ralph Thomas attend?

Ralph Thomas attended University Of Virginia, Le Cordon Bleu College Of Culinary Arts-Scottsdale.

What are some of Ralph Thomas's interests?

Ralph Thomas has interest in Social Services, Human Rights, Animal Welfare, Arts And Culture, Health.

What skills is Ralph Thomas known for?

Ralph Thomas has skills like Management Consulting, Project Management, Team Building, Business Analysis, Process Improvement, Management, Business Process, Business Case Development, Process Automation, Strategic Planning, Integration, Lean Six Sigma.

Who are Ralph Thomas's colleagues?

Ralph Thomas's colleagues are Michelle Morlock, Alexandra O'hannon, Dilyara Underhill, Marcus Johnson, Jarad Reynolds, Rodgers Director, Sylvia Vega.

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