Primarily responsible for the planning, development, implementation, and on-going oversight of quality improvement, finance,comprehensive risk, and compliance programs for all clinical services, and for the organization. Provides support to direct care service areas and other departments in improving processes to ensure uniform standards of quality and contract compliance as required. All duties and responsibilities are performed in a professional and customer service-oriented manner in compliance with State Licensure, Contract Compliance Standards and Guidelines, Community Health Associates policies and procedures, and all other Federal and State regulatory agency requirements.

Public Management - Manage 46 grant programs and supervise over 20 Directors and 280 employees. Administrator for the day to day operations of all tribal programs and services, including Tribal Enterprises. Co-manage all aspects of tribal programs, services, and departments including Administration, Finance, Human Resources, Information Technology, Planning, EPO, ADAPP, Police Department, Vocational Training (CVT), Purchasing, Wellness Center (THMP), Community Center, Museum, Cultural Resource Center, Maintenance, Manpower, Public Relations, Public Works, Daycare Center, Head Start, Early Steps, Nutrition, Tribal Court, Social Services, and Enrollment.

Public Administration - Oversee Administrative Services, Human Resources, Finance, Purchasing/Procurement, and IT Departments. Assume full management responsibility for all department services and activities including planning, organizing and directing all internal support functions for all of the divisions.Financial Management - Serves as Chief Financial Officer to the City; provide leadership, direction and guidance in financial strategies and priorities; evaluates and analyzes financial data, and develops solutions for safeguarding the City's assets. Directs operations through effective planning, staff management, and resource allocation; directs Finance Department programs, including financial records, computer systems, audits, treasury, debt management, purchasing, and financial analysis and reporting.Budget Management - Lead annual budgeting and planning process for all departments and review all financial plans and budgets adhering to state regulations and deadlines. Oversee the development and administration of the City-wide budget. Policies & Procedures - Update and implement all necessary business policies and accounting practices; improve the finance department’s overall policy and procedure manual.Information Technology Management - Implemented the Information Technology Department for the City.Strategic Planning - Provided vision, forward thinking and strategic planning in a proactive manner while being open-minded and creative in establishing a strategic direction. Project Management – Installation of the network infrastructure for the City’s new City Hall, which, included the installation of hardware and software, fiber optics, audio visual equipment, new devices, security, and communications. Implemented new financial system from Caselle Classic to Clarity. Operations & Management - Manage the operation and maintenance of 4 solar farms to increase solar production, increase subsidies, and lower avoidance cost.

Leadership - Executive directing all relevant services and programs. Supervise and manages EHR, Compliance, and Quality Improvement Teams. Is a member of the Executive Officers Management Team (EMT) recommending, developing, and administering policies, procedures, and budgets. Direct, supervise, support, and manage the Quality Improvement Management Team and data analysis staff. Strategic Planning - Facilitates strategic and tactical planning for the quality improvement program and plan, including needs assessments, evaluations, root cause analysis and interventions. Participates in decision-making and provides recommendations to the leadership team on Quality Improvement needs and provision of high quality behavioral health and clinical services that are cost-effective and in line with organizational goals. Quality Improvement - Enforce State Behavioral Health Agency Rules and Regulations. Budget Management - Prepare, administer, and monitor departmental budget in supervised program areas. Manage the delivery of specific programs and services. Program Management - Develops and oversees an organization-wide Quality Improvement program and ensures compliance with regulatory and funding agency requirements, and is in alignment with program evaluation findings and goals. Policies and Procedures - Develops and implements systems, policies, and procedures for the collection, and analysis of performance process measurement data to identify of improvement priorities.Performance Improvement - Collaborates with Clinical Directors and Managers to assess performance monitoring and implement improvement plans, and to ensure accountability, feedback loops and monitoring systems.Project Management - Initiate and lead various ACTS projects that have a QI component, for example efforts to computerize clinical records or improve performance reviews, etc.

Business Development & Leadership - Plan, direct, or coordinate operational activities at the highest level of management with the help of subordinate executives and staff managers. Manage eight enterprises for the Cocopah Indian Tribe, which include two golf courses, hotel & resort, two restaurants, bowling alley & arcade, and racing facility. Provide leadership to eight General Managers and over 205 staff.Operations Management - Analyze operations to evaluate performance of a company or its staff in meeting objectives or to determine areas of potential cost reduction, program improvement, or policy change. Process Improvement – Implement the 5 Core Phases: Service Strategy, Service Design, Service Transition, Service Operation, Continual Service Improvement (CSI). Develop Key Performance Indicators (KPIs) and Dashboards to measure performance.Strategic Planning - Develops and implements short and long term economic development strategies, public/private partnership for development and business assistance programs for existing and prospective businesses; recommends adjustments in business, activities, and policies and procedures to further economic development goals. Develop and implement enterprise’s 5 year plan.Financial Management - Prepares the Business Development Department budget; oversees budgets for 8 enterprises and ensures financial accountability and internal controls. Analyze enterprise financial trends and researches discrepancies.Economic Development - Negotiates for the acquisition/disposition or lease of properties needed for economic development projects. Meets with affected property owners in potential economic development areas to assess and coordinate the tribe's economic development efforts. Proposes and writes resolutions, proclamations, ordinances, and other official documents. Prepare or present reports concerning activities, expenses, budgets, government statutes or rulings, or other items affecting businesses.

Leadership& Supervision – Managed 3 departments for the IT Division providing leadership for PBX Operations, Desktop Support Services, and Help Desk Services. Directed the Customer Services Departments to meet the needs of patients, physicians, and staff by ensuring excellence customer services in all aspects of departmental operations. Fiscal Management - Directed fiscal management, including forecasting and monitoring of operating performance. Identified and implemented strategies to reduce costs and improve quality of service. Accountable for financial results through development of an annual budget and operational plan and management of performance based on plan. Engaged staff in efforts to contain costs and improve the efficiency and cost-effectiveness of services. Established budget targets for department, provides oversight for the process, and holds self and other individuals accountable for budget compliance. Human Resources Management - Directed the management human resources and employee relations. Utilized work force analysis to identify required competencies needed for effective management of human resources. Built rapport, encouraged teamwork, and created an environment where staff felt empowered. Accountable for on-going professional development of staff. Operational Management - Planned, organized, coordinated, prioritized workload and follow through to achieve institutional and individual goals and objectives. Demonstrated sound decision making (common sense, intuition, data collection, analytical skills, impact evaluation, and communications) to address problems, negotiate and facilitate implementation of solutions.