Ralph White work email
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Ralph White personal email
Dynamic resource with excellent technical, analytical and communication skills. Self-directed leader with proven ability to project manage and provide engineering services in fast paced, time sensitive environment while maintaining high level of detail, accuracy and integrity in the network and telecommunications industry with demonstrated expertise in following areas: • Cloud Solutions / Migrations• Global Project / Operations Management• Technical Consulting Services• Technology Pre-Sales Design Engineering• SIP Networking• Network / Capacity Planning• Budgeting / Resource Management• Process Design Improvement• Carrier Management• Vendor Management
Hca/Parallon
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Director Of ItHca/Parallon Apr 2021 - Present
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It Manager, TelecommunicationsHca/Parallon Oct 2018 - Apr 2021Provide IT and Project management services as they relate to the telecommunications department. My goal is to ensure the patient experience is the best they have ever had. Provide service and support for our Avaya Aura Communications Manager, Aura Messaging, Avaya CMS and Avaya Contact Center Elite as well as many third party applications such as Genesys IVR, RightFax, Telstrat, OpenText, RSI, Link Scope and more....
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It ConsultantIndependent Contractor Jul 2017 - Sep 2018Provided Voice Network consulting services for companies by creating detailed discovery documentation and architectural drawings of their entire Avaya/Cisco voice network including complete data center discovery. Worked closely with the architecture and engineering teams to make recommendations for improvements as well as isolating and resolving critical voice QoS issues. Assisted the transport and routing teams in circuit reconciliation to validate circuit bandwidth and improve QoS. Identified circuits with no activity for disconnect as a cost savings measure.
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Manager, Voice EngineeringAshland Inc. Jul 2013 - Apr 2017Wilmington, Delaware, UsManaged cross-functional team of engineers to architect and support Microsoft Office 365 Skype for Business, Avaya, Cisco, Polycom and AVST Unified Communications (UC) infrastructure for 110 sites worldwide. Project managed by creating hand-off documents, resource plans, risk analysis, timelines and processes for various teams in Corporate and Production Operations. -
Senior Solutions ArchitectAvaya Sep 2012 - Jun 2013Morristown, New Jersey, UsArchitected Avaya UC and application designs. Provided technical solutions consultant services to customer to determine needs of business and to ensure needs were successfully met. Supported sales team by engineering quote proposals for Avaya’s entire UC and CC suite of products and services ensuring the right technology was used, ensuring customer success. -
Senior Project Manager - Voice EngineerBlack Box Network Services Mar 1991 - Aug 2012Plano, Texas, UsServed as Senior Project Manager and voice engineer in charge of all major service issues, local installs and upgrades. Moved into sales engineering department and collaborated with customer to engineer solutions that aligned with the business strategy.
Ralph White Skills
Ralph White Education Details
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Kentucky College Of BusinessManagement Information Systems
Frequently Asked Questions about Ralph White
What company does Ralph White work for?
Ralph White works for Hca/parallon
What is Ralph White's role at the current company?
Ralph White's current role is Director of IT at HCA/Parallon.
What is Ralph White's email address?
Ralph White's email address is ra****@****lon.com
What schools did Ralph White attend?
Ralph White attended Kentucky College Of Business.
What skills is Ralph White known for?
Ralph White has skills like Sales Engineering, Pre/post Sales Engineers, Telecommunications, Optical Fiber, Telephony, Unified Messaging, T1, Sip Trunking, Tdm, Unified Communications, Acd, Voice Mail.
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