Ralph Yates is a Director at Aczel. He possess expertise in downstream oil and gas, business process improvement, leadership, project management, coaching and 25 more skills. Colleagues describe him as "Ralph is an inspirational leader, a clear communicator and a strong delivery focused achiever. His curiosity to seek out data to explain the customer challenges and then articulate and set direction to deliver measurable goals to drive revenue is what stands him out. He is not afraid to surround himself with experts, take and use advice and share the accolade. He is a high achiever who sets high standards and then enables his people to achieve. " and "I worked closely with Ralph during his time as VP for Customer and Commercial Experience. Ralph was a true ambassador for the customer, from creating a compelling CX strategy to building the corporate roadmap and developing teams with the skills to deliver against the ambition. Ralph has an innate ability to cut through the noise and create a vision that brings people together to reach ambitious goals. On a personal level, Ralph was always available to offer much-valued guidance as well as hands-on support, and is someone I enjoyed working with hugely."