Ralph Michael Angelo Busil Email and Phone Number
š Welcome to Efficiency Elevated! šAre you in search of a versatile professional who effortlessly blends innovation with productivity? Your quest ends here! Backed by a track record of stellar performance and fueled by a relentless drive to surpass expectations, I bring a unique fusion of expertise and passion to every endeavor. Let's join forces and propel your team toward unparalleled success!Here's a glimpse of the mundane tasks I can seamlessly handle for you:Software Expertise:ā” Canvaā” ChatGPTā” Microsoft 365CRM Proficiency:ā” Slackā” Salesforceā” EOMā” Citrixā” Impactā” Zendeskā” Calendlyā” NotionServices Offered:ā” Administrative Tasksā” Technical Supportā” Customer Serviceā” Appointment Setting/Cold Callingā” Lead GenerationReady to elevate your team's performance? Let's connect and uncover how my skills and dedication can drive your organization's triumph. Reach out today, and let's embark on a journey of greatness together!
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Student ServicesMeridian UniversityBacolod, Western Visayas, Ph
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Administrative AssistantMeridian University Jun 2024 - PresentPetaluma, California, United States
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Technical Freelance OfficerPrism+ Jan 2024 - Apr 2024SingaporeDiligently addressed all customer ticketsthrough the ticketing system, ensuringtimely resolution of issues until customersatisfaction was achieved.Managed product monitoring, addressinghardware, software, delivery issues, andensuring seamless usage with smartfunctions accessible via the application. -
Appointments Setter : InsuranceProminent Outsource Oct 2022 - Oct 2023Bacolod, Western Visayas, Philippines-Successfully coordinated and set appointments for the duration of the contract-Established and maintained positive relationships with clients, leading to repeat business and referrals.-Managed multiple calendars while ensuring all appointments were scheduled in a timely manner.-Utilized customer relationship management (CRM) software to maintain client information and records. -
Back Office Associate- Banking Operations: Risk AnalystUbiquity Mar 2022 - Aug 2022Bacolod, Western Visayas, Philippines- Successfully handled customer's disputes and taking necessary actions in case of possible fraud.- One of the top performing agents and became a Subject Matter Expert before regularization.- Participated in multiple roundtables to help ensure the continuation and enhancements of services.- Achieved a perfect score on evaluations and had a complete attendance throughout my employment. -
Customer Service Representative Ii: RetailConcentrix Sep 2020 - Feb 2022Bacolod, Western Visayas, Philippines-Acted as liaison between customers and clients by resolving customer complaints and managing customer queries.-Processed orders, modifications and escalated customer complaints across a number of communication channels.-Recognized as a top performing agent for both chats and calls. Promoted to Tier 2 to handle supervisory and managerial caller requests.-Handled a team as an acting Team Leader monitoring scores and reporting EODs. -
Customer Care Representative - Comcast WestTranscom Jan 2019 - Jun 2019Bacolod, Western Visayas, Philippines-Catered sales, billing and technical calls.-Exceeding quotas in sales.-Hit the monthly required metrics.-Consistently garnered incentives by maintaining a good scorecard.
Ralph Michael Angelo Busil Education Details
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Mechanical Engineering
Frequently Asked Questions about Ralph Michael Angelo Busil
What company does Ralph Michael Angelo Busil work for?
Ralph Michael Angelo Busil works for Meridian University
What is Ralph Michael Angelo Busil's role at the current company?
Ralph Michael Angelo Busil's current role is Student Services.
What schools did Ralph Michael Angelo Busil attend?
Ralph Michael Angelo Busil attended Colegio San Agustin-Bacolod.
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