Collaborating with higher education institutions to scale evidence-based practice to improve student experience through continuous improvement.

Incorporated mixed methodologies in understanding customer experience, market strategies, and pricing structures for international expansion.

Responsible for driving a team of product leads, programmers, marketing, software architects and other supporting roles throughout all phases of an agile workflow for mobile and desktop development for value added services.

Manage end-to-end product integrations of the Commerce Enablement Solutions product suite into new and existing internal systems by partnering with Enterprise Sales in crafting bespoke product proposals.

Managed user and empirical research through planning, administration, evaluation, and reporting. Managed personnel, program budgets, and scaled solutions across the institution. Presented complex data and deliverables utilizing data- storytelling to convey meaningful results to project and community stakeholders, institutional leadership, and conference presentations.

Courses Taught: 3155 Sociological Research Methods4156 Quantitative Analysis - Advanced Research Statistics4155 Sociological Research Methods; Writing Intensive 4100 Educational Research Methods8100 Survey Research Design (Graduate)1200 Freshman Seminar1101 Introduction to Sociology

Collaborated with four faculty on six qualitative research projects resulting in conference presentations and guest lectures on key findings and processes. Worked across the institution to produce action-based research and evaluation plans to improve student experiences for four departments and programs.

Lead researcher, evaluator, and SME for multi-institutional grant. Led design sprints and sponsored SOWs that materialized training programs, research tools, and delivered key insights into user engagement. Recruited to position and combined with Social Science Research & Project Management at 3/4 FTE.

Managed operations for a National Science Foundation (NSF) S-STEM grant including the research protocols and provided descriptive and interpretive findings to NSF evaluators. Established ad-hoc projects for stakeholders by conducting user feedback research, trend analyses, and conducting A/B testing and communicating results across users and stakeholders.Position combined with Lead Social Science Research position as 1/4 of FTE.

Managed 10 graduate programs in the College of Liberal Arts and Sciences in strategic planning, recruitment, retention, and operational management. Collaborate with University and Graduate School leadership teams for department and program marketing, recruitment, admissions, enrollment management, program analysis and reporting, assessment, strategic funding, and budget oversight. I also help oversee the day-to-day operations for recruitment and work collaboratively and in conjunction with the Program Coordinators/Directors in admissions, support of continuing students, and the coordination, planning, and assessment of activities and procedures.

Communications Officer: July 2016-July 2017Executive committee member, responsible for website maintenance, internal communications, marketing, and outreach to both staff and the local community.

Split advising roles for declared majors and minors in Sociology and Political Science. Team collaborator and SME for 8 departmental curriculum redesigns, program expansions and creation. Ad Hoc data management, mining, and analysis for departmental assessment and policy needs.