Ralph Walker

Ralph Walker Email and Phone Number

SENIOR SALES & OPERATIONS EXECUTIVE @ Cenergi
Ralph Walker's Location
Sammamish, Washington, United States, United States
Ralph Walker's Contact Details
About Ralph Walker

Results-driven SENIOR SALES & OPERATIONS LEADER with 20+ years of experience successfully navigating the Cybersecurity, high-tech, mobility, banking, finance and healthcare arenas. Employs subject matter expertise in selling complex, high-value technical solutions. Demonstrated success and profitable results utilizing a comprehensive approach to customer relationship management, cross-functional executive collaboration and creative business development approaches for global organizations. Proven reputation in demonstrating strong executive business acumen, communication and presentation skills. Recognized for Executive leadership and Vision, Building and Managing High Performance Teams yielding outstanding results, Global Channel and Partner Alliance Creation, Development and Recruitment, information systems planning and analysis, business process improvement and development, change management, cross collaborative and functional team management/leadership and excellent communication skills. Drives profitable growth results through a passionate approach to customer relationship management and successful business development. Teams with partners and exceeds goals in a creative, candid, and focused methodology. Highly adept at identifying and managing remote and off shore resources and delivery teams, increasing opportunity size, growing pipelines, opening new geographies, and managing through periods of change.

Ralph Walker's Current Company Details
Cenergi

Cenergi

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SENIOR SALES & OPERATIONS EXECUTIVE
Ralph Walker Work Experience Details
  • Cenergi
    Principal Advisor
    Cenergi Jan 2022 - Present
    Tacoma , Wa , Us
    I collaborate closely with fellow executives to deliver comprehensive strategic business and technical leadership that drives our organization's success. Our exceptional services encompass a wide range of areas, including the leadership and execution of Digital Transformation initiatives, the formulation of Strategic Planning and Operational frameworks, and the development of effective go-to-market (GTM) strategies. We prioritize defining and enhancing customer experience (CX) initiatives and creating Net Promoter Score (NPS) roadmaps to measure and improve customer satisfaction.In addition to these core services, we emphasize organizational readiness and support, fostering team development and effective management practices. Our approach includes strategic account management, ensuring long-term relationships with key clients, and aligning and overseeing various channels to maximize reach and impact. Through these efforts, we aim to cultivate a synergistic environment that propels our organization toward sustained growth and excellence.
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  • Cyberconiq
    Chief Revenue Officer
    Cyberconiq Feb 2020 - Dec 2022
    York, Pennsylvania, Us
    As the leader of a startup organization, I established a robust sales and delivery system for services and products while driving business development, strategic alignment, and go-to-market planning. I collaborated with key executive stakeholders to develop Go-To-Market and growth strategies and led and managed the Sales, Business Development, Channel & Alliance, and Solutions teams with a clear direction, GTM strategy, and priorities to empower them to deliver their best work while retaining key talent. I developed a process methodology, operational infrastructure, and supporting standards to support our solutions team and partners. I deployed new CRM and NPS approaches, sales tools, and revenue/license-managed capabilities to drive exceptional client value and long-term success. Furthermore, I established and maintained key relationships with strategic clients, partner executives, and stakeholders, and managed the Sales, Channel, and Service delivery teams (CSM) to ensure optimal performance.My achievements include: Moving the organization from 0% growth to increasing revenue by 170% with month-over-month increases to $5M annually. Developing and launching a global partner program focused on integrators and boutique partners across the Americas and EMEA markets. This drove 70% growth in partner projects, supporting 32 new partners and growing a $1.6M pipeline.
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  • Sap Concur
    Senior Director, Global Services Partners
    Sap Concur 2018 - 2020
    Bellevue, Wa, Us
    Established a new global Channel & Alliance partner ecosystem focused on the services partner ecosystem for a $2B industry-leading Cloud/SAAS company. Responsible for driving strategic alignment and go-to-markets planning, and execution while working cross-functionally with key executive stakeholders, including Sales and Business Development, Marketing, Legal, Training & Readiness, CX, Services, and Support. Developed and launched a global, Channel & Alliance partner program focused on the global integrators and boutique partners across Americas, EMEA, and APJ markets consisting of GSI’s (Deloitte, Accenture, Cognizant, WIPRO, SHI, etc.) and specialized boutique firms. Led and managed the global Alliance & partner team (28 headcounts), setting clear direction, GTM strategy, and priorities, and empowering the team to do its best work, while growing and retaining key talent. Established and maintained key relationships with strategic partner executives and stakeholders. Highlights of my achievements include: Managed the Alliance and Service partner organization Globally Driving 50% growth in partner projects supporting 475 global partners yielding a $600M pipeline. Developed partner-led project global pipeline representing 30% of all internal SAP Concur projects, resulting in 50% growth in partner-delivered projects. Developed process methodology, support standards, and operational infrastructure, effectively supporting partners and providing partner pipeline forecasting and reporting. Developed and implemented a new NPS solution for partner management.
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  • Zones, Inc.
    Cto | National Practice Director - Security
    Zones, Inc. 2016 - 2018
    Auburn, Wa, Us
    I am responsible for leading the development of a profitable new business unit and customer success line as a global IT solution provider. My primary focus is to establish a cybersecurity service company. I manage a team of pre/post-sales cybersecurity solution architects and consultants both onshore and offshore. I collaborate with cross-functional leadership teams to drive strategic alignment and execution while maintaining a focus on customer success and retention. I set clear directions and priorities and empower them to achieve success while retaining key talent. I have also developed process methodology and approaches, including operational infrastructure to support professional and managed services.Highlights of my achievements include: Developing a go-to-market strategy, reference, and key anchor accounts (such as PepsiCo, T-Mobile, and Starbucks), and managing key partner, OEM, and consulting partner executive relationships. Managing the business that had a $75M run rate (25% annual growth, YoY) with $15M full P&L responsibility. Leading solution architect and services engineering training efforts for over 700+ sales and field reps across the nation. My team is responsible for direct, channel, and alliance sales goals. And managing NPS for our vendors
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  • Its Partners
    Regional Director
    Its Partners 2014 - 2016
    Grand Rapids Mi, Michigan, Us
    Provided sales and operational leadership to the emerging region and accounts within the Pacific Northwest. Focused on complex solutions and services for the cybersecurity arena, including data security, data protection and infrastructure automation (ITSM) from key industry leaders Symantec, Mcafee and ServiceNow. Established and maintained key relationships with strategic partner leaders and customer executive stakeholders. Focused regional efforts with key partner stakeholders. Collaborated with strategic partners throughout the ITS ecosystem to execute and enhance opportunities.  Developed run-rate book of business exceeding $6.5M annually. Launched two territories for Pacific Northwest States and Western Canadian, adding 11 new logos and driving $2.1M in new revenue. Won multi-year managed service SaaS based solution opportunities ($1.45M value).
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  • Onplan Solutions
    Managing Director, Sales & Operations
    Onplan Solutions 2011 - 2014
    Provided sales and operations leadership and account management to strategic accounts with operating on Oracle Applications platforms and technologies. Managed the Strategic Partner relationships with Oracle, NetSuite and Microsoft key executive stakeholders and internal teams, resulting in winning new business and company growth. Developed and grew new business line focused on Business Intelligence and Managed Services delivery ($1.5M). Managed a $6.5M quota of new and add-on services in first year. Achieved 75% revenue growth year-over-year driving the company to over $15m in annual sales.
  • Cgi
    Senior Director, Business Development
    Cgi 2009 - 2011
    Montreal, Quebec, Ca
    Led business development and delivery team of up to 60 people in Western US market. Managed sales efforts of Financial Services, Telecommunications, and High-technology teams selling solutions to key strategic and new accounts. Managed sales team through extensive periods of change, including vertical realignment, constant structural/reporting change, and ongoing, total senior management restructuring.  Directed P&L for a $50M base revenue, with an annual $20M pipeline quota and $7M booking target. Provided Strategic Account Management to Russell Invests, a Premier Financial Service’s firm in the Northwest, delivering a $10M, multi-year contract for outsourced, off-shore services. Won company’s first major $6.5M multi-year, outsourcing deal, including company’s first contract with a combined on-site/offshore delivery teams with unique option to scale up or down, as needed, to manage unpredictable workload (AT&T Wireless). Grew revenue by 19% in first 90 days ($1.8M in add-on services), and achieved new pipeline growth of $27M in new opportunities.
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  • Oracle Corporation
    Senior Director, North America Strategic Accounts
    Oracle Corporation 2006 - 2008
    Austin, Texas, Us
    Progressive series of promotions that included accountability for $21M pipeline for Oracle consulting, managed P&L, budget, and sales forecasting, key account stakeholder sponsor – across North America.
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  • Oracle Corporation
    Strategic Account Manager
    Oracle Corporation Mar 2004 - Jan 2006
    Austin, Texas, Us
    Primary responsibility was for the overall account and relationship management of several key strategic accounts to for the Self-Service products (formally docs, Inc.) Siebel was acquired by Oracle.
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  • Oracle Corporation
    Director, Client Services
    Oracle Corporation 2004 - 2006
    Austin, Texas, Us
    Acquired by Siebel
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  • Oracle Corporation
    Senior Director, Ebusiness Strategic Services
    Oracle Corporation Jul 1999 - Jun 2004
    Austin, Texas, Us
    As a Senior Director within Oracles Advanced Technologies Services, I was responsible for the development and delivery of eBusiness Strategic Services consisting of defining eBusiness strategy and the development of Oracle’s Reference Architecture and Blueprint Services on a global basis
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Ralph Walker Skills

Cross Functional Team Leadership Crm Business Development Vendor Management Strategy Management Leadership Consulting Business Process Improvement Cloud Computing Saas Business Analysis Enterprise Software Business Intelligence Professional Services Sales Program Management Solution Selling Team Management Selling Strategic Partnerships Customer Relationship Management Practice Management Change Management Outsourcing Mobile Devices Salesforce.com Telecommunications Sales Operations Customer Service Contract Negotiation Start Ups Product Management Account Management Software As A Service Customer Relations Business Management International Contract Negotiation

Ralph Walker Education Details

  • Albers School Of Business And Economics At Seattle University
    Albers School Of Business And Economics At Seattle University
    Economics
  • Highline College
    Highline College
    Business/Managerial Economics

Frequently Asked Questions about Ralph Walker

What company does Ralph Walker work for?

Ralph Walker works for Cenergi

What is Ralph Walker's role at the current company?

Ralph Walker's current role is SENIOR SALES & OPERATIONS EXECUTIVE.

What is Ralph Walker's email address?

Ralph Walker's email address is re****@****ast.net

What is Ralph Walker's direct phone number?

Ralph Walker's direct phone number is +142598*****

What schools did Ralph Walker attend?

Ralph Walker attended Albers School Of Business And Economics At Seattle University, Highline College.

What skills is Ralph Walker known for?

Ralph Walker has skills like Cross Functional Team Leadership, Crm, Business Development, Vendor Management, Strategy, Management, Leadership, Consulting, Business Process Improvement, Cloud Computing, Saas, Business Analysis.

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