Ralph Gonzalez Email & Phone Number

Pasco, Wa, Us

Pasco, Wa, Us

Pasco, Washington, United States

- Conducted network traffic analysis using Wireshark to detect vulnerabilities and optimize network performance.- Configured and maintained Snort IDS/IPS systems to monitor and neutralize threats.- Automated user lifecycle management via Active Directory and PowerShell, streamlining operations.- Executed vulnerability scans using Nessus and proposed remediation strategies.- Documented incidents in ServiceNow to ensure operational accountability and compliance.- Managed VPNs, firewall configurations, and secure communications infrastructure.- Supported help desk operations and collaborated on IT security projects.

United States

• Advise clients on investment strategies and other financial decisions.• Educate families on the importance of income protection.• Present presentations that recommend various financial products.• Review and communicate portfolio performances to clients.• Network and build relationships with a new and existing client base.

• Conducted advanced penetration testing to uncover security flaws, aligning with industry standards.• Developed clear guidelines for external researchers, promoting responsible disclosure and collaboration.• Prioritized and managed vulnerability reports to ensure timely remediation.• Facilitated coordination between development and security teams for efficient patching.• Cultivated relationships with external security researchers to enhance overall security posture.• Adapted bug bounty program based on emerging threats and feedback for continuous improvement.• Demonstrated cybersecurity leadership and expertise, fostering a culture of security awareness.

Cedar Rapids, Iowa, United States

• Managed a variety of software, hardware, and connectivity issues.• Escalated unresolved issues with detailed troubleshooting information.• Educated end-users on proprietary software.• Provided remote support for networking and hardware issues.• Implemented strategies to reduce customer-reported issues.

Kennewick, Washington, United States

• Greeted customers as they enter the store, share current deals, & ask them to wear mask, if needed• Used the cash register to scan items, processing more than 30 customers per shift – cashed checks, gave appropriate change, swiped credit cards, issued gift cards, etc.• Provided immaculate customer service including recommending products, answering questions, and educating them on the product features and benefits • Restocked carts of returns and 200 put back items at the end of every shift• Asset protection duties including watching customers to prevent theft

Kennewick, Washington, United States

• Helping customers find what they are looking for and make sure that they get the service that they need and also the help • Giving out details and deal promotions on products that are in store • Having to be working on the inventory for the store to review and go through merchandise and products • Fixing the clothes that are looked through by customers and also stocking up merchandise

Moses Lake, Washington, United States

• Safely organizing of Totes and having to be sealing the Totes from getting contaminated from shipping• Stack up to 40lb boxes of frozen corn in the cobs• Fill totes up to 1500 lbs of frozen vegetables of peas, carrots, corn • Managing the Totes of the frozen vegetables and have them in line and sorted ready for forklifts to put them in freezer

Bachelor'S Degree, Cybersecurity, 3.83

Activities and Societies: Cyber Skyline, NSLS Member, HackTheBox, TryHackMe

Diploma Of Education, General Education

Activities and Societies: Football, Soccer, Yearbook

Education record