Ralphiel Toulon, Mcpc Email and Phone Number
At Resurgens Surgery Center, my focus on client onboarding and active listening has led to a substantial increase in payment collections and streamlined operations. Our team achieved a 90% collection rate within 30 days, a testament to our dedication and efficiency in handling aged receivables.My expertise in transaction monitoring and my role as a Revenue Cycle Specialist have enhanced patient care coordination. By ensuring accurate medical documentation and collaborating with healthcare providers, we've significantly improved the financial and operational facets of patient care.
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Revenue Cycle SpecialistResurgens Surgery Center, Llc Oct 2023 - PresentAtlanta, Georgia, United States- Achieved a 75% payment collection rate on overdue accounts within 45 days and a 90% collection rate within 30 days, significantly reducing aged receivables.- Streamlined operations by rapidly mastering multiple roles, ensuring critical tasks were completed on time, and reducing backlog delays caused by understaffing.- Enhanced patient care coordination by collaborating with healthcare providers to ensure accurate and complete medical documentation.
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Client CoachToulon Network Llc, The Feb 2020 - Oct 2023Kennesaw, Georgia, United States- Increased customer base and boosted income by 40% within a year through strategic social media marketing and personalized client engagement.- Improved client satisfaction and retention by leveraging CRM tools to automate sales, onboarding, and communication, leading to a seamless customer experience.-Enhanced membership retention by 5% for multiple organizations through successful management of customer expectations. -
Senior Accounting AnalystBank Of America Oct 2015 - Dec 2018Kennesaw, Georgia, United States- Reconciled ATM/ATA accounts and bank statements daily, ensuring 100% compliance with industry standards, and supported month-end closings with accurate and timely reports.- Resolved discrepancies swiftly by building and maintaining effective relationships with vendors, vaults, teller cash exceptions, and banking centers.- Collaborated with internal and external partners to resolve R3 and TEBS application exceptions, ensuring quality service and adequate support. -
Fraud AnalystBank Of America Oct 2014 - Oct 2015Kennesaw, Georgia, United States- Reduced customer fraud costs by 96% through the swift identification and mitigation of fraudulent activities.- Conducted real-time transaction monitoring and analysis, preventing potential fraud and safeguarding customer accounts.- Led fraud investigations from start to finish, including evidence collection and case documentation, resulting in actionable insights for senior management.
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Mental Health Case ManagerHelping Hands Community Based Services Aug 2012 - May 2015Atlanta, Georgia
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Motor Transporation Operator (88M - Reserves)Us Army Apr 2002 - Sep 2005
Ralphiel Toulon, Mcpc Education Details
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Certified Life Coach InstituteCertified Professional Life Coach
Frequently Asked Questions about Ralphiel Toulon, Mcpc
What company does Ralphiel Toulon, Mcpc work for?
Ralphiel Toulon, Mcpc works for Resurgens Surgery Center, Llc
What is Ralphiel Toulon, Mcpc's role at the current company?
Ralphiel Toulon, Mcpc's current role is Client Success | Certified Professional Life Coach.
What schools did Ralphiel Toulon, Mcpc attend?
Ralphiel Toulon, Mcpc attended Certified Life Coach Institute.
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