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Ralph Joseph Email & Phone Number

Senior Product Manager - Virtual Account Management at RBC
Location: Surrey, British Columbia, Canada 9 work roles 5 schools
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Current company
RBC
Role
Senior Product Manager - Virtual Account Management
Location
Surrey, British Columbia, Canada
Company size

Who is Ralph Joseph? Overview

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Quick answer

Ralph Joseph is listed as Senior Product Manager - Virtual Account Management at RBC, a company with 97166 employees, based in Surrey, British Columbia, Canada. AeroLeads shows a matched LinkedIn profile for Ralph Joseph.

Ralph Joseph previously worked as Business Analyst and Integration Specialist at Rbc and Settlement and Reconciliation Analyst at Gratify Pay. Ralph Joseph holds Executive Mba, Finance, General from The International University – (Missouri).

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RBC

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Profile bio

About Ralph Joseph

27 years’ experience in Banking and of which 16 years in Card Operations with HSBC Group with a very strong operational management and vendor management skills. I have an in-depth understanding of running a successful card operation, with a very strong knowledge of card payment schemes operating models and procedures. Proven experience of working in a matrix environment and leading teams of 150+ staff across countries and offshore support teams.Excellent leadership skills combined with an open and accessible managing style, emphasizing on ownership and team empowerment. Experience in developing procedures, service standards for business excellence.As the Regional Head of Cards, Loans and Mortgage business services (Ops) – MENA & Turkey, I have successfully devised and executed regional strategies that delivered 10% + year on year efficiencies within operation teams across 8 regional markets and offshore processing centres. Demonstrable ability to balance Global/Regional strategic objectives with the respective individual country demands to provide enhanced customer experience across all customer segments. As the owner of the risk landscape for cards, loans and mortgages operations within the region, accountable to create an effective people culture that helps in continually assessing the risk environment within the domain. Proactively identifying new and emerging risks, with the objective to mitigate in collaboration with risk owners of the bank. As a banking expert and Change agent, I have been responsible for the delivery of a variety of key initiatives, from minor changes through to managing regulatory and platform changes, automation / digitization and End to End change projects across geographies.Worked closely with Mergers, Acquisitions/Divestitures teams to operationally execute various acquisition (Lloyd's Bank UAE), Mergers (OIB in Oman) and Divestitures (Jordan, Lebanon, Pakistan and Iraq) programmes engaging with senior executives within HSBC and with the counterparts.I’m passionate about driving futuristic changes in card payments and in the lending landscape.

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RBC
Rbc
Senior Product Manager - Virtual Account Management
Surrey, BC, CA
Website
Employees
97166
AeroLeads page
9 roles

Ralph Joseph work experience

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Senior Product Manager - Virtual Account Management

Rbc

Surrey, BC, CA

Business Analyst And Integration Specialist

Current
Rbc

Canada

Feb 2023 - Present

Settlement And Reconciliation Analyst

Vancouver, British Columbia, Canada

Own the Settlement and Reconciliation end to end process. Define and develop settlement and reconciliation processes for new market entry and new customer types. Work in partnership with Tech teams to scope, develop and deploy automation by streamlining the process to increase efficiency, reduce cost and mitigate errors while ensuring that the end user.

Jan 2022 - Jan 2023

Regional Head Of Cards, Loans And Mortgages Business Services (Operations)

United Arab Emirates

Broad regional remit with functional responsibility for all in-country Card, Loans and Mortgages operations activity throughout MENA (UAE, Bahrain, Egypt, Lebanon, Oman and Qatar) and Turkey.Act in the capacity of trusted advisor to the regional and line of business senior management on all technical aspects of Cards, Loans & Mortgages across consumer and.

Feb 2014 - Oct 2020

Project Manager - Transformation

United Arab Emirates

Responsible for the day- to-day management of one or more projects with some level of complexity and scope. Accountable for the delivery of the business and IT aspects of the project, ensuring the project is delivered on time and within budget, having realized the benefits to the business as outlined in the project Business Case

Jan 2011 - Jan 2014

Manger Cards Business Projects

United Arab Emirates

Card Business Project Manager is the key player in the timely delivery of projects that meet business needs. Responsible for the implementation of all card related projects and system fixes for MENA region including Mauritius.

Apr 2007 - Dec 2010

Business Process Re-Engineering Manager

United Arab Emirates

Global Processing is determined as a key strategic development by the Senior Management of HSBC Group. HBME was identified as a high priority area and pilot site for offshore processing in 2001.The Project Manager is responsible to analyze, plan and proactively handle the migration of work to offshore centers. This should contribute to the operational.

Apr 2004 - Mar 2007

Banking Operations - Account Opening Kyc

United Arab Emirates

Reviewing all Account Opening documents and ensuring that they are opened according to local regulatory and Anti Money Laundering regulations. Conduct “Know Your Customer” checks

Nov 1999 - Mar 2004

Staff Officer Account Opening/Operations

Sri Lanka

Authorizing opening of personal and corporate accounts. Checking documents to ascertain that all accounts are opened are in accordance with Exchange Control Regulations & Audit recommendations. Closing of inactive and low income generating accounts. Promoting new business to prospective clients

Aug 1993 - Oct 1999
Team & coworkers

Colleagues at RBC

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5 education records

Ralph Joseph education

Executive Mba, Finance, General

The International University – (Missouri)

Pmp, Project Management Professional (Pmp) And Certified Associate In Project Management (Capm) Exam Pr

Specialised Management Group

Project Management Professional (Pmp Training)

Pmi – Arabian Gulf Chapter (Pmi-Agc)

Bankingdiploma, Banking

Institute Of Bankers Of Sri Lanka

G C E Advance Level

St Peter"S College Colombo 4
FAQ

Frequently asked questions about Ralph Joseph

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What company does Ralph Joseph work for?

Ralph Joseph works for RBC.

What is Ralph Joseph's role at RBC?

Ralph Joseph is listed as Senior Product Manager - Virtual Account Management at RBC.

Where is Ralph Joseph based?

Ralph Joseph is based in Surrey, British Columbia, Canada while working with RBC.

What companies has Ralph Joseph worked for?

Ralph Joseph has worked for Rbc, Gratify Pay, and Hsbc.

Who are Ralph Joseph's colleagues at RBC?

Ralph Joseph's colleagues at RBC include Jasmine Sharma, Cheuk Ho Chan, Richard G. Lontok, Cfp®, Pfp®, Razaq Shaikh, P.Eng,Lss Bb, and Ashima Sharma.

How can I contact Ralph Joseph?

You can use AeroLeads to view verified contact signals for Ralph Joseph at RBC, including work email, phone, and LinkedIn data when available.

What schools did Ralph Joseph attend?

Ralph Joseph holds Executive Mba, Finance, General from The International University – (Missouri).

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