Chief Operating Officer
Current
Jun 2022 - Present
AeroLeads people directory · profile
Ralph Catalano Email & Phone Number
For-profit & non-profit operations & client relations executive helping organizations scale successfully
at
InnerCity Weightlifting (ICW)
1 work email found
@athenahealth.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
For-profit & non-profit operations & client relations executive helping organizations scale successfully
Location
Boston, Massachusetts, United States
Who is Ralph Catalano? Overview
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Quick answer
Ralph Catalano is listed as For-profit & non-profit operations & client relations executive helping organizations scale successfully at InnerCity Weightlifting (ICW), based in Boston, Massachusetts, United States. AeroLeads shows a work email signal at athenahealth.com and a matched LinkedIn profile for Ralph Catalano.
Ralph Catalano previously worked as Chief Operating Officer at Innercity Weightlifting (Icw) and SVP of Strategy at Innercity Weightlifting (Icw). Ralph Catalano holds Financial Success For Nonprofits Certificate from Cornell University.
Company email context
Email format at InnerCity Weightlifting (ICW)
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{first_initial}{last}@athenahealth.com
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AeroLeads found 1 current-domain work email signal for Ralph Catalano. Compare company email patterns before reaching out.
Profile bio
About Ralph Catalano
Business is about people and understanding how they work together. My strengths include building high-performing teams and fostering team dynamics. This enables me to help growing companies scale their client-facing functions and help people achieve their highest potential. I have a strong background in leveraging software technology and implementing operational processes to solve business problems in the healthcare industry as well as financial services.Being part of a group that comes together to accomplish great things is one of the great joys in life. I enjoy team problem-solving with people I trust. My focus is on personal and professional improvement.
Listed skills include Process Improvement, Healthcare, Strategic Planning, Healthcare Information Technology, and 26 others.
Current workplace
Ralph Catalano's current company
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12 roles
Ralph Catalano work experience
A career timeline built from the work history available for this profile.
Svp Of Strategy
Jun 2021 - Jun 2022
Member Of The Board Of Advisors
Jan 2020 - May 2021
Healthcare Services Consultant
Catalano And Associates
Provides guidance for improving effectiveness of service operations for healthcare services providers including:* Evaluation of automation opportunities* Vendor evaluation and selection* Change management* Client Success strategies
Jan 2018 - May 2021
Senior Vice President Operations
Recruited to scale operations for fast-growing company* Member of the executive team responsible for all post-sale service strategy and delivery for SaaS and full-service clients (all products) in 50 states; and for sales leads for existing clients* Built management team, processes and controls to support 4x revenue growthDrove margin improvement (added about 20 percentage points) through quality improvement (tracking, feedback, training and accountability), institution of offshore processing and vendor contract negotiations
Dec 2012 - Dec 2017
Vice President Client Operations
Athenahealth
* Led a team to support a $50+m book of business; responsibilities included client satisfaction, client retention, add-on revenue, pricing, contract negotiation and client profitability.* Recurring revenue retention rate was approximately 96%* Instilled a more client-focused culture and improved customer service by introducing knowledge tiers in Support
Jan 2009 - Nov 2012
Vice President Operations
Athenahealth
* Scaled operations as company grew from $30m to $100m+ in revenue* Created process improvements, operational controls and discipline necessary to become a public company (September 2007 IPO)Continuously raised automation rates and executed best options for performing work: onshore, offshore, outsource
May 2004 - Dec 2008
Site Executive
Fleet Financial/Bank Of America
* Accepted post-merger position for combined bank’s processing facility; executive oversight for 1500-person, three-shift building; direct responsibility for 600 people and $50m direct expense budget; 3.5 million checks processed daily* Led post-merger team through integration plan of two 500-person operations* Continued to optimize operational performance taking Malden MA operation from bottom of national quality rankings to top 5%
Jan 2000 - Apr 2004
Director Electronic Payments
* Responsible for all domestic and international activity ($30 billion/day)* Member of Ops Leadership Team for the 15th largest bank holding company in the U.S.Responsibilities included dedicated call center, regulatory compliance, leadership on several successful merger/integration projects and chairmanship for the Boston Clearinghouse Money Transfer Subcommittee
Jun 1992 - Dec 1999
Operations Leader
* Various positions including fix, turnaround and build for a failed technology implementation* Led reengineering project for two operations divisions (300 people) using Just-In-Time manufacturing principles and continuous improvement methodologies. Named to lead both divisions in post-project organization.
Oct 1984 - May 1992
Product Manager
After brief stint in management training program, for services including Corporate Collections, Concentration and Disbursement
Nov 1981 - Sep 1984
Cash Management Analyst And Supervisor
New England Merchants National Bank
Jul 1975 - Oct 1981
3 education records
Ralph Catalano education
Financial Success For Nonprofits Certificate
Cornell University
Mba, Finance
Boston College Carroll School Of Management
Bsba, Finance
Questrom School Of Business, Boston University
FAQ
Frequently asked questions about Ralph Catalano
Quick answers generated from the profile data available on this page.
What company does Ralph Catalano work for?
Ralph Catalano works for InnerCity Weightlifting (ICW).
What is Ralph Catalano's role at InnerCity Weightlifting (ICW)?
Ralph Catalano is listed as For-profit & non-profit operations & client relations executive helping organizations scale successfully at InnerCity Weightlifting (ICW).
What is Ralph Catalano's email address?
AeroLeads has found 1 work email signal at @athenahealth.com for Ralph Catalano at InnerCity Weightlifting (ICW).
Where is Ralph Catalano based?
Ralph Catalano is based in Boston, Massachusetts, United States while working with InnerCity Weightlifting (ICW).
What companies has Ralph Catalano worked for?
Ralph Catalano has worked for Innercity Weightlifting (Icw), Imp Consulting, Catalano And Associates, Carecloud, and Athenahealth.
How can I contact Ralph Catalano?
You can use AeroLeads to view verified contact signals for Ralph Catalano at InnerCity Weightlifting (ICW), including work email, phone, and LinkedIn data when available.
What schools did Ralph Catalano attend?
Ralph Catalano holds Financial Success For Nonprofits Certificate from Cornell University.
What skills is Ralph Catalano known for?
Ralph Catalano is listed with skills including Process Improvement, Healthcare, Strategic Planning, Healthcare Information Technology, Vendor Management, Product Management, Mergers, and Team Building.
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