Ralph Jimenez Email & Phone Number

Wellington, FL

PharmaCanna is a premier, professional all natural hemp derived CBD products company servicing only the pharmaceutical and medical sectors. With partners and retailers in over 40 states, PharmaCanna is one of the most respected and sought after hemp derived CBD products company in the USA.

Miami, FL

A Marketing Communications Company specializing in Creative Design, Web Development, Printing, Mailing, Collateral Supply Inventory, Fulfillment and National Distribution. After 25 years of serving national clients, we have developed the capabilities of supporting any marketing project under one roof. We are experts in strategically customizing.

• Created a sales operation generating in excess of $44 million of closed sales for one of South Florida’s most respected correspondent lenders.
• Targeted, implemented and simultaneously managed five client project accounts.
• First in the company’s 17-year existence to introduce the concept of servicing developer accounts. During peak times increased company’s volume by approximately 40%.
• Created sales tracking processes for internal and external reporting and managed a team of… Show more
• Created sales tracking processes for internal and external reporting and managed a team of 6 Loan Officers to support accounts sales.
• Accountable to client for daily and monthly project results. Gained respect with clients and was asked to be highly involved with their executive level strategic meetings. Show less

• Identified sales opportunities and self-generated Mortgage-Related service leads via cold calling, networking and attending social events.
• Created a regional network of Real Estate professionals to source mortgage leads in bulk. Quickly grew to higher level types of referring sources such as Real Estate Attorneys, CPA and eventually Real Estate Developers.
• First in Flagstar Bank’s South Florida office to establish an “in-house” office with Southeast ReMax
• Doubled personal… Show more
• Doubled personal production in revenue from year one to year two. Show less

• Full responsibility for developing a modern day Sales & Customer Support Center from its inception for start-up the nation’s leading Web Based educational verification information services company.
• Set industry standards in procedural policies, bench marks and service levels by conceptualizing innovative process flows by introducing technological automated services to the market.
• Due to innovative implementations was selected as the operational process expert by the nation’s… Show more
• Due to innovative implementations was selected as the operational process expert by the nation’s Background Checking Bureaus Technological association to assist information exchange standards.
• Key part of executive team that lead to company being acquired by the world’s largest education based company, Sylvan Learning Systems’ Sylvan Ventures. Show less

• Head of a 24/7, 365-day, 400+ person Sales & Support Operations Center generating $20 Million a year.
• Responded to RFP’s and had P&L responsibility.
• Restructured operational organizational chart, the use of our technological resources and information flows leading to a more cost efficient and profitable center without sacrificing service levels.
• Simultaneously serviced 10 accounts of which included AT&T, Hyundai Motors, BellSouth (Bi-Lingual), BMG Music and Compaq Computers.… Show more
• Simultaneously serviced 10 accounts of which included AT&T, Hyundai Motors, BellSouth (Bi-Lingual), BMG Music and Compaq Computers.
• Full accountability for Outbound & Inbound Sales Teams, Internet Support Group, Quality Assurance, Scanning & Fulfillment, Operations Reporting, Data Entry and Telephony Traffic.

• Managed Fortune 500 (AT&T Wireless and Comcast) inbound and outbound sales projects for one of the nation’s largest 24/7, 365 day Outsourcing Call/ Internet Support Center companies.
• Consistently produced top producing teams leading to being selected to assist start up new Sales Center sites in Miami, Margate and Orlando.
• Ensured projects were meeting client mandated sales and service levels. Constantly monitored project / employee performances and made appropriate adjustments as… Show more
• Ensured projects were meeting client mandated sales and service levels. Constantly monitored project / employee performances and made appropriate adjustments as needed.
• Hired, trained, scheduled and supervised sales agents. Show less