• Effectively promote the CMAA and the Club Industry at all levels of industry and government;• Lobby the government effectively and appropriately on all matters relating to the CMAA and it’s views/advice on matters effecting the industry;• Effectively promote the Association’s services and to ensure that they are appropriately available to all members;• Promote advice and service to the Association’s membership through the identification of appropriate needs and the effective administration of the Association;• Effectively manage the administration functions of the Association including accounting, membership and promotional activities;• Ensure that appropriate procedures are in place to safeguard the assets of the Association;• Effectively coordinate both national and international trade shows and conferences and study tours• Ensure that the Association complies with WH&S legislative requirements in regard to the provision of a safe workplace for employees, contractors and visitors.Assistant Executive OfficerNovember 2008 - September 2011The position of Assistant Executive Officer supports the Executive Officer role in a holistic sense across a wide and diverse range of business areas such as membership, sponsorship and association projects. Other responsibilities: strategy formulation and operational management of the RTO, the planning and execution of commercially viable national conferences, trade exposition, industry forums, training courses and events.Education ManagerApril 1999 - November 2008Responsibilities encompassed the formulation of the strategic direction, management and maintenance of the Association's Registered Training Organisation, supervision of a team of training and development administrators and trainers, career counselling, management of the Association's prestigious industry recognition award (Active Certified Club Manager), presentations to members across meetings numbering upwards of 100 per annum and more.

Responsible for the management of various employee services including the annual Employee Satisfaction Survey (5,000 employees), Employee Communications team, Learning Centre, 24hr Child Care Centre and 2 professional counsellors.

Developed and implemented the pre-opening Training Plan for the Food & Beverage Division, from line staff to management level - (1800 staff). Created, developed and implemented the Customer Experience Training Co-ordinator position in each department of the Food & Beverage Division in order to facilitate the delivery of skills and customer service training on-the-job. Wrote and delivered the Star City Responsible Service of Alcohol and Setting Standards of Quality Performance curriculum. Nominated as the Manager of the Month for exemplary customer service (March 1997).

Teaching nationally accredited qualifications from Certificate I through to Advanced Diploma level

General Manager of the Beverly Hills restaurant responsible for 90 staff, the day to day operation and budget accountability.Training Manager within the management team involved in the pre-opening of two high volume restaurants in Parramatta and Beverly Hills, NSW.

Self Employed Caterer, Hotel Licensee Aust. and NZ and more hospitality roles!