Specialties: Managing Teams, Managing/Coaching People, Managing Change, Business/Market Intelligence, Data Analysis, Customer Satisfaction Research (NSAT), Market Research, Web Site Analysis, Business Development, Communication.Key strengths: Analytical power, in combination with a never ending curiosity. The ability to see through complex situations quickly, approach a problem from all sides and understand the consequences of multiple options and solutions. Being able to think and act at a strategic level. Strong communications skills (both orally and in writing), focusing on people as well as results. Bringing together teams or people to develop and implement an idea or plan of action. Managing change, overcoming natural friction by active listening, communicating, influencing, arguing, and demonstrating.• Managing professional teams and people. For over 10 years I have managed teams consisting of people from a variety of countries, including Central and Eastern Europe, Scandinavia, Southern Europe, the Middle East and Australia. This multinational and multicultural environment requires constant adaptation to and awareness of local and personal sensibilities. • Business development, partner/client relations. Writing and negotiating research proposals: Try and make a win-win by selling the most suitable research method for the best price. Always making the effort to go the extra mile for the client. • Turning data into action. Use research results to tell the story, look for ways which will help to make it stick, and help turn data into concrete and logical actions.• Fluency in English and Dutch. Working in an international environment, my primary language has been English for the past 20 years.