Ralph Liberio

Ralph Liberio Email and Phone Number

President & CEO at NCB Management Services, Inc. @ NCB Management Services, Inc.
Ralph Liberio's Location
Lansdale, Pennsylvania, United States, United States
Ralph Liberio's Contact Details

Ralph Liberio personal email

n/a
About Ralph Liberio

Ralph Liberio is a seasoned and proven senior executive in the Financial Services Industry with concentration in Operations, Business Development, Portfolio Acquisition and Performance Management. Specialties: Specialties include call center management, consumer & commercial collections, debt purchasing and sales, people and performance management, collection agency management, customer service, sales, and customer retention.

Ralph Liberio's Current Company Details
NCB Management Services, Inc.

Ncb Management Services, Inc.

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President & CEO at NCB Management Services, Inc.
Ralph Liberio Work Experience Details
  • Ncb Management Services, Inc.
    President & Ceo
    Ncb Management Services, Inc. Jul 2017 - Present
    Trevose, Pa, Us
    Ralph N. Liberio is the President & CEO for NCB. NCB Management Services, Inc. is a nationally recognized and respected Debt Buyer and Accounts Receivable Management (ARM) organization. NCB's operational capabilities have allowed them to develop a reputation for consistent performance and earn the trust of some of the most recognized banking brands in the country. Protecting both our own and our clients brand is always a top priority at NCB.Since joining NCB in 1995 and prior to his current position, Ralph has held several key executive and management positions where he was responsible for the development and implementation of company-wide performance management methods along with the creation of custom work standards, policies and procedures. In his current position of President & CEO, Ralph has overall responsibility for the direction, management, and performance of NCB’s portfolio acquisition, agency management and call center operations. Ralph graduated Summa Cum Laude from Cabrini College with a Bachelor’s Degree in Organizational Management & Finance.
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  • Ncb Management Services, Inc.
    Chief Operating Officer
    Ncb Management Services, Inc. Jun 1995 - Jul 2017
    Trevose, Pa, Us
    As COO, Ralph had overall responsibility for the direction, management, and performance of all NCB’s call center operations. In this role, Ralph was responsible for the supervision and management of all support functions for Agency Management including: Collections Operations, Client Service, Information Technology, Programming and System Development, Performance Management, Sales & Marketing, and Back Office Operations.
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  • Consumer Relations Consortium
    Steering Committee Member
    Consumer Relations Consortium Oct 2013 - Present
    New York, Ny, Us
    The Consumer Relations Consortium is a membership group for forward-thinkingorganizations that wish to influence the direction of collections compliance, legalstrategy, and regulatory policy. The CRC strives to find the middle groundbetween the industry's needs and the consumer-centric environment in which weexist, and influences policy with that mindset.
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  • Ia Innovation Council
    Member
    Ia Innovation Council Oct 2013 - Present
    The Innovation Council is a membership group for organizations that understandtheir future depends on thinking differently and being at the forefront ofcommunications, analytics, payments, and compliance technology. Together, weenvision the future and then map how to get there.

Ralph Liberio Skills

Call Centers Management Executive Management Risk Management Banking Business Development Credit Customer Retention Customer Satisfaction Team Building Strategic Planning Credit Cards Sales Customer Service Call Center Strategy Outsourcing Strategic Partnerships Contact Centers

Ralph Liberio Education Details

  • Cabrini University
    Cabrini University
    Organizational Management & Finance
  • Widener University
    Widener University
    Business Administration

Frequently Asked Questions about Ralph Liberio

What company does Ralph Liberio work for?

Ralph Liberio works for Ncb Management Services, Inc.

What is Ralph Liberio's role at the current company?

Ralph Liberio's current role is President & CEO at NCB Management Services, Inc..

What is Ralph Liberio's email address?

Ralph Liberio's email address is ra****@****cbi.com

What is Ralph Liberio's direct phone number?

Ralph Liberio's direct phone number is +121524*****

What schools did Ralph Liberio attend?

Ralph Liberio attended Cabrini University, Widener University.

What skills is Ralph Liberio known for?

Ralph Liberio has skills like Call Centers, Management, Executive Management, Risk Management, Banking, Business Development, Credit, Customer Retention, Customer Satisfaction, Team Building, Strategic Planning, Credit Cards.

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