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@forwardthinkinginc.com
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Ralph Modica is listed as Senior Consulting Engineer at Forward Thinking, based in Greater Tampa Bay Area, United States. AeroLeads shows a work email signal at forwardthinkinginc.com and a matched LinkedIn profile for Ralph Modica.
Ralph Modica previously worked as Systems Field Engineer at Getwellnetwork and Sr. Systems Support Engineer at Oracle/Sun Microsystems.
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AeroLeads found 2 current-domain work email signals for Ralph Modica. Compare company email patterns before reaching out.
Extremely versatile IT support pro. Let Ralph use his dynamic and innovative skills to build high quality customer service, improve technical efficiency and increase team productivity. As one manager said : "Whatever you have, Ralph has worked on it or worked on something similar and even worked on systems some have only dreamed of". Technical students say Ralph makes complicated subjects simple to understand.Ralph offers extensive technical experience in computer systems, hardware/software, electronics, Unix system administration, storage arrays, WAN/LAN/SAN networking, computer AC power distribution and small to large UPS systems. Ralph has expertise in field service, remote computer technical support, developing and delivering technical training, mentoring and managing engineers and technicians, escalation handling and effective utilization of customer interaction skills at all levels and temperatures. Ralph holds a Commercial FCC Radiotelephone license attesting to his knowledge in electronics, telecommunications and ground radar. Ralph is also a licensed home inspector in the state of Florida.
Listed skills include Solaris, Storage, Virtualization, Unix, and 31 others.
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Tampa/St. Petersburg, Florida Area
Provides computer administrative support (Linux variants & Solaris). Computer repair services & upgrades. Plans & implements smart home technology. Consults on electrical power consulting. Perform home inspections for individuals and insurance companies.
Florida & Southeast Us
Provided hardware and software support for all onsite Get Well Network interactive hospital patient devices including servers, in-room equipment, network devices, and both analog and digital TV distribution systems.Increased client install base from 15 facilities to 40 facilities over a two year period, which includes a 224% increase of in-room installation responsibility.Performed start to finish installation of GetWellNetwork system infrastructure at client locations throughout Florida region and Puerto Rico. Includes mounting and configuration of servers, network switches, and any required integration.Provided on-site escalation support on all Get Well Network applications. Check & perform RF (cable) testing as needed. Consistently & thoroughly documented work in written and picture formats. Interfaced with internal and client personnel at all levels.
Provided field maintenance and system administration for hardware installations, networks, PCs and Solaris operating system. Managed accounts to insure high level of customer satisfaction and system uptime.Heavily experienced in Solaris O/S administration, unix networking, server hardware & SAN storage. Researches & diagnoses system-wide problems to provide "above & beyond" solutions. Experienced in Exadata systems, ZFS 7000 NAS arrays, X86 systems & entire Sun/Oracle server lines. Configures & troubleshoots LAN/SAN networking in a unix environment. Working knowledge of RedHat Linux, CENTOS and PC Windows. Have a well-developed wide range of many interpersonal "glue skills" needed to provide effective customer support.
Southeastern United States
Responsible for Tier-II technical & escalation management to over 130 engineers, 9 managers and their external customers . Interfaced with all levels of customer and internal management. Provided effective and timely solutions to complex server, storage, network and Solaris O/S problems. Developed remedial plans and implemented actions remotely or on-site as necessary to resolve customer issues regardless of hardware, software, performance, networking or application involved. Provided on-site technical support for complex product installations, upgrades and performance tuning analysis. Reviewed/analyzed customer system case histories for solutions. Created and promoted proactive plans to insure maximum system availability for mission critical production demands. Responsible for mentoring 29 engineers to achieve Solaris OS certifications and technical promotions. From Jan 1999 - Nov 2000 - Served as dedicated on-site engineer to one of Sun's major Strategic 100 accounts with over 2000 Sun servers. Managed installation planning & service needs for twelve Sun E10K mainframe systems & multiple high-end servers. Provided technical assist to junior engineers as needed for other Sun servers.
North America Region
Provided complete post-sales Tier-II technical support for Field Engineers and Customers via national customer 800 number helpdesk/hotline, via network or modem remote access and on-site when escalations required. Performed problem analysis, isolation & resolution for systems, software & networks. Managed all phases of service delivery and coordination of field technician efforts.Conceived, developed and taught a variety of hardware and software training on supported systems and products. Developed power/environ training used nationally & overseas. Supervised power consulting work in region. Provided sales with effective technical support planning/implementation/project management for system migrations to unix platforms, power consulting and networking projects.
New Jersey
Comprehensive branch hardware, software & training support for entire line of PRIME 32-bit superminis, peripherals and telecommunications devices. Field managed 10 service engineers. Provided technical support for new service office.
New Jersey
Provided district support for entire line of IBM 3270 compatible communications controllers and attached peripheral devices. Established and trained technicians in local repair center for high-use circuit boards.
Quick answers generated from the profile data available on this page.
Ralph Modica works for Forward Thinking.
Ralph Modica is listed as Senior Consulting Engineer at Forward Thinking.
AeroLeads has found 2 work email signals at @forwardthinkinginc.com for Ralph Modica at Forward Thinking.
Ralph Modica is based in Greater Tampa Bay Area, United States while working with Forward Thinking.
Ralph Modica has worked for Forward Thinking, Getwellnetwork, Oracle/Sun Microsystems, Sunmicrosystems, and Computervison.
You can use AeroLeads to view verified contact signals for Ralph Modica at Forward Thinking, including work email, phone, and LinkedIn data when available.
Ralph Modica is listed with skills including Solaris, Storage, Virtualization, Unix, Data Center, Storage Area Networks, Sun, and Cloud Computing.
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