Ralph Sanders Email and Phone Number

• Reduced or eliminated downtime due to employee / driver issues by developing and leading an aggressive driver recruiting program as well as a solid driver retention program.• Implemented a driver training and orientation program that boosted initial impression and enhanced ability for driver success.• Maintained and enhanced relations with existing drivers through communication outside of dispatch hours and environment.• Provided ongoing training to drivers through all sources available and have consistent and frequent safety meetings and instruction.• Reviewed driver performance periodically and provided documented discipline as well as incentives whenever necessary. • Assured that sufficient orders are being generated at proper pricing levels to meet or exceed stated revenue goals.• Maintained quality and frequent contact with all customers to ensure the highest level of customer service and satisfaction.• Scheduled drivers properly and in the most efficient manner in order to comply with the DOT hours of service regulations, so that sufficient driver resources are available for Friday and Saturday work and overtime is kept at the lowest level possible.• Ensured adequate tracking of all equipment movements as well as all equipment delays. Maintained full time tracking of equipment locations through GPS program and made certain GPS system is always fully functional.• Maintained accurate and real-time tracking of all company employee hours and ensures maximum efficiency and for payroll purposes.• Guaranteed that all equipment was properly maintained and that all problems and damage are reported according to procedures and promptly and properly addressed.• Supervised office staff and ensured the best usage of hourly and non-management employees as to reduce or eliminate overtime hours and unnecessary costs to the company.

• Responsible for hiring and training all new drivers.• Scheduled all drivers for their next assignments.• Processed all incoming orders for deliveries.• Provided quotes for various origins and destinations to customers.• Maximized the usage of all equipment effectively and minimized down time and empty miles across the fleet.• Managed 3PL Company by negotiating rates with shippers and carriers.• Sought out new opportunities through sales and marketing via phone and email.• Handled all after hours breakdowns and service needs for the fleet.• Maintained relationships with all vendors to ensure we were provided with the best service.• Provided various reports to management related to revenue and utilization.• Operated accounting software for billing and payroll.• Managed transportation management system for tracking movements of equipment and DOT Compliance.

• Dispatched a fleet of over 50 trucks in multiple locations.• Scheduled all drivers and provided routing to all destinations.• Operated Xata for DOT Compliance for all drivers.• Hired new drivers and assigned for training.• Maximized the usage of all equipment effectively and minimized down time and empty miles across the fleet.• Acquired the usage of outside carriers to handle high volume shipping days.• Supervised multiple dispatchers in multiple locations.• Conducted periodic safety meetings with drivers.• Scheduled all equipment to be serviced thru maintenance program.• Handled all disciplinary actions for drivers and dispatch personnel.• Approved payroll for all drivers and dispatchers.• Managed Axapta accounting system.• Utilized Descartes transportation system for dispatching drivers and owner operators.

• Reported to work in a timely manner daily.• Performed pre-trips and post-trips daily.• Operated various truck types including 24’ straight truck and full size dump truck.• Certified Moffett Mounty operator.• Made local deliveries efficiently with minimal errors on product placement.• Operated within US DOT guidelines and drove safely observing all traffic laws.• Maintained proper paperwork daily to track hours and individual delivery times.