Ralph Valente Email & Phone Number

Buffalo, New York, Us

Supporting multiple teams for a number of mission-critical IT infrastructure technology and software deployment projects:• program manage the build-out and application migration for the mainframes in the new co-located data centers.• program manage efforts around the build-out of three co-located data centers for the security & network infrastructure group.• network segmentation and security engineering -- ISE – Cisco Identity Services Engine -- Zero-trust security/network access control; Software migration – from ISE v2.1 to v2.7. Illumio upgrade and deployment--Zero-trust lateral segmentation across environments.• network automation and communications - deployment of Infoblox – managing and identifying devices connected to enterprise networks for DNS – Domain Name System, DHCP – dynamic host configuration protocol, and IPAM – IP address management.• cloud--Azure/VPN/wireless networking. Deployment of Aviatrix – multi-cloud network platform to improve development velocity, scale & visibilit using automation, operational visibility, and multi-cloud operationality. Also worked on VPN upgrade to AnyConnect v4.10• Working on special projects tied to cloud security, data center migration, and data center circuit deployment.• Responsible for managing SOWs and the work of multiple vendors. • Responsible for comprehensive project tracking, budget management, and stakeholder communications. • Work closely with M&T’s audit and cyber security groups. • Provide coaching to team members and others in the organization regarding lean/agile methodologies.

New York, Us

Reporting to CEO, direct business development, pre-sales engineering, and post-sales implementation efforts for this NYC-based IT consulting and management firm. Responsibilities include the development and management of sales collateral, messaging, and functionality of company’s CRM platform and customer communications tools. Work directly with engineers and SMEs on solutions architecting and project management deployment efforts. Negotiate and close new business opportunities. Extensive quoting/order processing experience.

Hamburg, New York, Us

For HarpData, manage a team of seven direct reports and reporting to the CEO for technology- and solution-agnostic IT consulting firm. Responsible for all client-facing interaction including new business development (inside/outside), pre-sales engineering/solutioning, and post-sales implementation/project management. Manage relationship with multiple technology vendors and distribution partners and lead RFP response efforts. Have revenue target for 2020 of over $20M. Prospective targets are cross-industry with a focus on SLED, healthcare, and higher ed. Company folded after financial issues and accusations of malfeasance against the CEO.

Providing project management and operations/process improvement support for large, enterprise customers based in Illinois, Wisconsin, and Tennessee (2) as well as work for a public sector entity based in New York. Recent assignments involved leading efforts for a global, enterprise-wide software deployments and process change initiatives with responsibilities including:o Contract negotiations with implementation partnerso Manage activities of third-party vendorso Manage project budgetso Dotted-line oversight to project work stream leads and others.o Drive work of internal and external resources towards on-time, on-budget delivery.

Norwalk, Connecticut, Us

* Xerox is a global leader in document management, managed print/IT services, and business process outsourcing. In 2015, its Large Enterprise Operations group was reorganized to better exploit opportunities and business experiences in specific vertical marketplaces. Xerox needed leadership in place to accelerate its evolution away from pure technology towards one based on advanced and consultative services/solutions including workflow automation and business process outsourcing projects.• Client relationship specialist responsible for directing the efforts of multiple teams on several continents to manage the business/operations/delivery and revenue-generating activities around a number of large global enterprise accounts in the technology space including American Electric Power and Frontier Communications; in the hospitality space including Marriott Hotels/Starwood Hotels & Resorts, Delaware North, Hyatt Hotels, and Four Seasons Hotels; and a number of luxury and mid-tier retailers including Abercrombie & Fitch, Big Lots, Brooks Brothers, and Estee Lauder, among others.• Drive new revenue-generation efforts across entire portfolio.• Manage four inside sales direct reports and have dotted line responsibility for five Ops Managers supporting my accounts.• Successfully responded to multiple RFPs/RFIs.• Have project specific-responsibility for program management efforts including directing efforts of engineers and other SMEs around enterprise-wide technology roll-outs, including EUC deployments.• Projects include:o Delaware North – enterprise cloud fax deployment; $2.5Mo Estee Lauder – enterprise secure print roll-out $7Mo Hyatt Hotels – secure print; workflow automation; digital archiving; $7Mo Marriott Hotels – workflow automation projects; $3.5M

Jacksonville, Fl, Us

*FIS delivers banking and payments technologies to more than 14,000 financial institutions and businesses in more than 90 countries worldwide, including Buffalo-based First Niagara Financial Group (FNFG) and NYC-based investment bank Jefferies. FIS specialized in providing managed services and business process outsourcing solutions.• In 2011, FIS signed a long-term agreement with First Niagara to manage their IT infrastructure and amidst this, First Niagara announced a deal to acquire 200+ branches from HSBC. A plan was needed to integrate hundreds of retail branch sites, thousands of employees, and significant financial and IT assets into the existing bank infrastructure. I was recruited by the head of FIS Global Commercial Services as the Lead Program Management Executive managing the integration of HSBC IT assets into FNFG for FIS.• Met weekly with FNFG senior IT and IT Risk Management to provide status updates on these projects.• Was given full responsibility for all aspects of the integration effort and many subsequent high-profile initiatives designed to raise FNFG’s IT infrastructure to world class status, including:o build new data centerso upgrade the entire data networko deploy VoIP telephony across enterpriseo risk management-directed EUC projectso build-out server systems to support new customer application developmento these projects had collective budgets of approximately $60M over three years.• For another enterprise customer Jefferies investment bank, worked closely with management to onboard legacy Jefferies technology resources and to create training and knowledge-transfer protocols for off-shore talent in India and the Philippines. This project had a budget of $12M.

New York, New York, Us

Mechanism Digital is a digital animation studio, and prior to hire, the company generated new business primarily from referrals and word of mouth.• Challenge was to create and manage a sales and marketing apparatus to significantly expand corporate client base beyond existing feature film and episodic TV opportunities, primarily through B2B business development efforts aimed at ad agencies (primarily in NYC but elsewhere), corporations, and other entities requiring animated visual assets (including iPad, mobile, and other interactive applications) for internal and external purposes with a special focus on pharma/biotech and the ad agencies that serve them.• Recruited as the lead business development executive for a digital production studio reporting to its President/CEO.• Given full responsibility for running all corporate biz dev activities for the company, including budgetary, P&L, and staff.• Participated directly in PR activities, development of collateral materials and print media buys in trade publications and social media activities.• Increased revenue by 40% in 2011.

Greenwood Village, Colorado, Us

First Capital is an investment bank based in Denver, serving as General Manager for Corporate Support Services (2009-2010) as well as SVP for Sales & Marketing for OLBEX (2007-2009).• For OLBEX, was recruited to create from scratch a viable, distribution mechanism for the delivery of cutting-edge SaaS technologies to the mass-market broadband ISP and credit union industries.• For CSS, was recruited to create and manage a new operating unit designed to assist seed/start-up and emerging growth companies to raise capital from private placement equity sources, primarily through B2B business development efforts aimed at broker/dealers and other financial industry professionals.• For OLBEX, I identified, negotiated and secured deals, and manage relationships with key accounts, including major mass-market ISPs in North America, i.e., large cable and telco companies such as Cablevision, Comcast, and others. I oversaw all PR activities, development of collateral materials, print media buys in trade publications, and social media activities for both units.

• Reporting to the founder and CEO, I was recruited as the senior executive responsible for all efforts related to marketing, branding, sales & sales strategy, external & internal communication, publicity, and business development. Goals were to increase visibility, strengthen brand, and drive increased revenue for venture-capital funded risk-management firm with clients in the technology and entertainment space. Successfully negotiated agreements and managed relationships with same major clients. • Increased revenue by 320% over a four year period.

New York, Ny, Us

• Key executive helping Showtime to maintain its status as market share leader in the PPV event industry. • Redesign and manage affiliate database so as to better track affiliate performance, improve revenue and performance forecasting, and minimize problems related to underpayment of license fees. Project managed the effort to upgrade the affiliate database. This was a 12 month project with a $750k budget. Project was completed on time and on spec.• Manage day-to-day activities of the affiliate sales and marketing group, including budgets of up to $1 million per event for the development and implementation of cooperative marketing activities with affiliates. • Work with business affairs on issues of product acquisition, scheduling, and rights exploitation. • Manage a permanent/temporary staff as large as 12 people including dotted line oversight to six regional marketing managers.

B.A., Political Science And Government

M.A., International Economics

Ph.D., Political Science And Government