Ralph Verdoes Email & Phone Number

Schiphol, Noord-Holland, Nederland

Schiphol - Oost

Schiphol Airport

• Keeping close contact with the Operation Control Center (OCC) about the area of handling at the hub of Schiphol Airport. Giving input about possible endangerments to the flight operation and advising them on damage.
• Informing all parties, in- and outside KLM, about operational decisions made by the OCC and taking necessary actions and making priorities if needed.
• Signaling safety issues and reporting those to the Duty Hub Manager.
• Making the final decision regarding delay codes.
• Reporting frequently returning problems via daily reports and making improvement suggestions.
• In case of disturbances informing the apron / stand controllers to optimize turnarounds as much as possible.

Schiphol Airport

• 24/7 flight monitoring of full freighter aircraft. If needed prioritizing the operation.
• Proactively informing all worldwide parties involved about the flight operation, schedules and about possible or necessary adjustments.
• Guarding crew duty schedules and limitations, checking them with Union agreements and European regulations.
• Adjusting flight schedules if circumstances like, handling problems, technical issues, crew duty limitations, volcanic activity, etc, etc, so dictate.
• Being first point of contact regarding inflight, technical, issues or emergency situations.
• Airport slot adjustments

Schiphol Airport

• Keeping close contact with the Operation Control Center (OCC) about the area of handling at the hub of Schiphol Airport. Giving input about possible endangerments to the flight operation and advising them on damage.
• Informing all parties, in- and outside KLM, about operational decisions made by the OCC and taking necessary actions and making priorities if needed.
• Signaling safety issues and reporting those to the Duty Hub Manager.
• Making the final decision regarding delay codes.
• Reporting frequently returning problems via daily reports and making improvement suggestions.
• In case of disturbances informing the apron / stand controllers to optimize turnarounds as much as possible.

Amsterdam En Omgeving, Nederland

• Beyond Bookings was an agency who represented several DJ's / vocalists / artists
• Making contracts and invoices to clients
• Tracking payments and reminders
• Issuing monthly financial statements
• Preparation of trip schedules for the artists
• Visiting artists on location

Schiphol Airport

• Advising passengers about tickets, routes and prices.
• Making reservations in the reservations system, selling and issuing tickets
• Assist transferring passengers at Schiphol Airport, checking in, adjusting schedules
• Rerouting of passengers in case of over sales, delayed arrivals or flight cancellations and informing passengers about the changes mentioned above with all service recovery items available.
• Assisting colleagues in case of troubles with e-ticketing at check-in

Schiphol Airport

Passenger check in, assisting passengers with reduced mobility, preflight editing, supervise aircraft boarding, coaching new employees, processing delayed baggage reports, excess baggage payments, coordinating flight discrepancies

Hbo Hotel & Hospitaly-Management

Propedeuse behaald

Middelbaar Algemeen Voortgezet Onderwijs (Mavo) & Hoger Algemeen Voortgezet Onderwijs (Havo)

Activities and Societies: ABIO - schoolevenementen (1995 - 2001) : Leerlingorganisatie die verantwoordelijk was voor alle schoolfeesten.