Ralph Young

Ralph Young Email and Phone Number

Product Manager | Mobile, Growth, 0-1, B2C | Elevating User Experiences through Empathy and Data | Ex - New York Times @ Black Product Managers Network
New York City Metropolitan Area
Ralph Young's Location
New York, New York, United States, United States
Ralph Young's Contact Details

Ralph Young personal email

n/a

Ralph Young phone numbers

About Ralph Young

As an experienced Product Manager with over 7 years of expertise, I excel in leading user-centric innovations, driving digital transformations, and achieving significant growth in mobile and digital products through experimentation. My career is marked by a proven track record in enhancing user engagement, crafting and executing strategic product roadmaps, and fostering innovation within diverse teams.My excitement for GenAI and how it can improve product outcomes and user satisfaction drives my commitment to exploring its potential as a part of my next role. Dedicated to developing my coaching and leadership skills, I am eager to bring these abilities to a dynamic team. Currently seeking full-time opportunities in mobile and digital product management, I am open to both remote roles and positions based in the NYC area.As I'm in-between opportunities, I am fully available and enthusiastic about contributing my expertise to innovative projects. Let’s connect and explore how we can create remarkable mobile and digital experiences together!Feel free to reach out at ralphyoungiv@gmail.com or let's chat: https://calendar.app.google/GdTndvdKVHL9B2xq8

Ralph Young's Current Company Details
Black Product Managers Network

Black Product Managers Network

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Product Manager | Mobile, Growth, 0-1, B2C | Elevating User Experiences through Empathy and Data | Ex - New York Times
New York City Metropolitan Area
Employees:
52
Ralph Young Work Experience Details
  • Black Product Managers Network
    Black Product Managers Network
    New York City Metropolitan Area
  • Black Product Managers Network
    Member
    Black Product Managers Network Oct 2023 - Present
    San Francisco, Us
  • The New York Times
    Lead Product Manager Of Mobile Growth & Conversion
    The New York Times Apr 2022 - Jul 2023
    New York, Ny, Us
    Subject Matter Expert for growth in the mobile app space at the Times. Overseeing mobile based conversion across NYT News, Games, Cooking, and Audio while driving strategic initiatives for churn reduction, platform compliance, growth experimentation, and upgrades. 📰 Drove B2C digital subscription growth by 33% by conducting A/B tests and leveraging analytics to optimize user acquisition strategies, targeting a consumer audience.📰 Reduced consumer subscription churn by 8% through self-serve in-app cancellation flows and targeted retention strategies, ensuring a seamless and satisfying consumer experience.📰 Exceeded business growth targets by 20% by launching successful mobile app discount campaigns and ensuring collaboration within the cross-functional team towards a shared success metric.📰Boosted subscription growth, user engagement, and product upgrades by defining and achieving critical KPIs aligned with overarching business objectives.📰 Managed the lifecycle of 1 million third-party subscribers, implementing strategies to retain, upgrade, acquire, and increase ARPU, contributing significantly to overall business growth.
  • Perry Street Software (Scruff & Jack'D)
    Mobile Product Manager
    Perry Street Software (Scruff & Jack'D) Feb 2021 - Apr 2022
    New York, Ny, Us
    🐾 Enhanced the messaging experience by introducing a video chat feature, resulting in increased user engagement and improved safety through real-time visual communication.🐾 Improved the app store rating from 3.8 to 4.2 stars within six months by leading an iOS beta program and incorporating market-driven feedback into product iterations.🐾 Executed on the product roadmap by developing a deep understanding of users' needs, operational landscape, and competitors, creating new drivers and removing barriers.🐾 Generated a new revenue stream by collaborating with engineering and design teams to develop and launch a microtransaction feature that was forecasted to increase quarterly revenue by 10%.🐾 Empowered developers to contribute innovative ideas by cultivating a diverse and inclusive product team environment, resulting in a 20% increase in backlog items initiated by developers.
  • Willowtree
    Product Manager
    Willowtree May 2018 - Feb 2021
    Charlottesville, Va, Us
    📱 Ensured timely delivery and high-quality results for four native mobile and one web product with budgets ranging from $200K to $1M by managing the full product lifecycle and coordinating cross-functional teams.📱 Aligned product development with business objectives by leading strategic planning sessions with stakeholders, resulting in successful product launches and increased market penetration.📱 Coordinated cross-functional efforts by overseeing the full product lifecycle, including product roadmap creation and stakeholder management, ensuring timely delivery and a focus on consumer satisfaction.
  • Relias
    Associate Product Manager
    Relias Aug 2017 - May 2018
    Morrisville, Nc, Us
    Guided the rebuild of a clinical onboarding program by creating a roadmap, gathering product requirements, conducting user interviews, and leading a cross-functional engineering team through development.Reduced time to initial product demonstrations by 40% by implementing Agile methodologies and establishing a consistent two-week demo cadence, addressing delays, and ensuring regular product visibility for leadership.
  • Relias
    Tier Ii Product Specialist
    Relias Apr 2016 - Aug 2017
    Morrisville, Nc, Us
    ⭐️ Functioned as intermediary between management and 26 product specialists to ensure client satisfaction and success.⭐️ Developed and improved departmental processes through collaborative change management with junior management colleagues and management, saving the organization valuable time spent onboarding new hires and client wait times.⭐️ Served on integration team responsible for overseeing the transfer of knowledge and processes of an acquired company’s client care department and designed a training plan to disseminate product knowledge relevant to their learning management system and client base.⭐️ Mentored 2-3 new hires by assisting with their onboarding and professional development.
  • Relias
    Product Specialist
    Relias Dec 2014 - Apr 2016
    Morrisville, Nc, Us
    ⭐️ Assessed and implemented effective solutions for technical issues across 7 software platforms through 3 inbound channels.⭐️ Mitigated prospective inbound support volume through proactive projects with new clients, averaging 5 per month.⭐️ Oversaw Client Care’s relationship with engineering and trained existing and new employees on HRIS integration capabilities.⭐️ Consulted with clients regarding contractual obligations and assisted with renewal negotiations, saving the organization $50K in ARR.
  • Relias
    Business Development Specialist
    Relias Aug 2014 - Dec 2014
    Morrisville, Nc, Us
    ⭐️ Researched and maintained accurate information for prospective companies within the Customer and Prospect Database to better target the organization’s prospective sales approach.⭐️ Responsible for training new research analysts by explaining effective tactics and resources for researching and calling prospective clients located in the database.
  • University Of North Carolina At Chapel Hill
    Junior Information Sciences Technician
    University Of North Carolina At Chapel Hill Aug 2010 - Apr 2014
    Chapel Hill, Nc, Us
  • Obama For America
    Fall Intern
    Obama For America Aug 2012 - Nov 2012
    Chicago, Illinois, Us
  • Obama For America
    Summer Intern
    Obama For America May 2012 - Aug 2012
    Chicago, Illinois, Us
  • Ingles Markets, Inc.
    Cashier
    Ingles Markets, Inc. Jul 2008 - Aug 2012
    Black Mountain, Nc, Us

Ralph Young Skills

Social Media Research Public Speaking Community Outreach Microsoft Office Salesforce.com Powerpoint Editing Public Policy Spanish Technical Support Politics Leadership Microsoft Excel Software As A Service Learning Management Systems Employee Training Mentoring Jira Scrum Agile Project Management Project Management Strategic Planning Customer Relationship Management Requirements Analysis Writing Travel Localization Product Management Business Intelligence Agile Methodologies Sharepoint Google Docs Google Apps Microsoft Word Customer Service Management Training Google Sheets User Stories Crowdin Confluence Political Science Meeting Planning Facilitation Coordinate Meetings Project Plans

Ralph Young Education Details

  • University Of North Carolina At Chapel Hill
    University Of North Carolina At Chapel Hill
    History

Frequently Asked Questions about Ralph Young

What company does Ralph Young work for?

Ralph Young works for Black Product Managers Network

What is Ralph Young's role at the current company?

Ralph Young's current role is Product Manager | Mobile, Growth, 0-1, B2C | Elevating User Experiences through Empathy and Data | Ex - New York Times.

What is Ralph Young's email address?

Ralph Young's email address is ra****@****pps.com

What is Ralph Young's direct phone number?

Ralph Young's direct phone number is +170488*****

What schools did Ralph Young attend?

Ralph Young attended University Of North Carolina At Chapel Hill.

What are some of Ralph Young's interests?

Ralph Young has interest in Politics.

What skills is Ralph Young known for?

Ralph Young has skills like Social Media, Research, Public Speaking, Community Outreach, Microsoft Office, Salesforce.com, Powerpoint, Editing, Public Policy, Spanish, Technical Support, Politics.

Who are Ralph Young's colleagues?

Ralph Young's colleagues are Raymond Kannel, Amma Bofa.

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