As a results-driven logistics professional with over a decade of experience in carrier sales and operations, I specialize in strategic carrier management, performance optimization, and market analysis. In my most recent role as Senior Director of Carrier Sales and Operations at Zipline Logistics, I successfully managed 41,000 annual shipments and an $80M transportation spend, consistently achieving over 97% on-time service performance.I am passionate about developing and implementing standardized processes that enhance operational efficiency and reduce risks, such as cargo theft. My leadership in creating best practices for carrier network development led to a remarkable 236% increase in truckload shipments over five years, driving significant revenue and profit growth.I excel in cross-functional collaboration, working closely with sales and customer operations teams to deliver actionable market insights and address capacity shifts and rate fluctuations. My expertise in negotiating contracts and managing the RFP process ensures alignment with operational needs while optimizing costs.Adept in utilizing technology, I partner with innovation teams to design and implement solutions like carrier scorecarding and TMS optimization, enhancing our tracking capabilities and operational performance. My commitment to training and development fosters a culture of continuous improvement, empowering teams to achieve their goals.I hold a Bachelor of Arts in Political Science from Miami University and am certified as a Supply Chain Professional (CSCP) and Transportation Broker (CTB). I am excited to connect with fellow professionals and explore new opportunities to drive innovation in the logistics and supply chain industry.