Raluca Grigore Email & Phone Number

România

Project Manager | Carrefour RomaniaAs a Project Manager for Carrefour Romania, I successfully managed multiple high-budget projects, each exceeding €2 million, driving key initiatives that transformed operations and improved business outcomes. My experience spans working on several projects simultaneously, balancing the needs of internal business teams and external vendors to ensure seamless project execution.Key responsibilities included:Project Leadership: Defined… Show more Project Manager | Carrefour RomaniaAs a Project Manager for Carrefour Romania, I successfully managed multiple high-budget projects, each exceeding €2 million, driving key initiatives that transformed operations and improved business outcomes. My experience spans working on several projects simultaneously, balancing the needs of internal business teams and external vendors to ensure seamless project execution.Key responsibilities included:Project Leadership: Defined project scope, allocated resources, and set timelines, leading multiple projects concurrently while ensuring alignment with Carrefour’s strategic goals.Stream Management: Directed critical project streams, overseeing integration efforts and ensuring smooth collaboration between internal business teams (stakeholders) and external vendors.Agile Methodology: Embedded agile principles across teams, promoting adaptive planning, fast iteration cycles, and continuous feedback to enhance project flexibility and responsiveness.Budget Management: Managed project budgets exceeding €2 million, ensuring cost optimization while delivering on key milestones without compromising quality.Stakeholder Engagement: Acted as the primary liaison between internal stakeholders and external partners, fostering clear communication and ensuring project alignment with business objectives.Risk & Governance: Established risk management frameworks, enabling proactive identification and resolution of issues while adhering to corporate governance and compliance standards.Award-Winning Success: Managed multiple streams within a project recognized at this year’s Gala Capital, demonstrating innovation and operational excellence.With a proven track record of managing large-scale, complex projects, I bring extensive expertise in program and project management, budget oversight, risk management, and stakeholder engagement. Show less

Romania

People and Delivery Manager | Cult of CodersAs People and Delivery Manager at Cult of Coders, I led a diverse team of over 55 professionals, including project managers, developers, UX/UI designers, QA engineers, and DevOps specialists. I managed the successful delivery of web and mobile applications across technologies while ensuring client satisfaction and driving business growth.Key Responsibilities:Team Leadership: Managed a cross-functional team of 50+, fostering… Show more People and Delivery Manager | Cult of CodersAs People and Delivery Manager at Cult of Coders, I led a diverse team of over 55 professionals, including project managers, developers, UX/UI designers, QA engineers, and DevOps specialists. I managed the successful delivery of web and mobile applications across technologies while ensuring client satisfaction and driving business growth.Key Responsibilities:Team Leadership: Managed a cross-functional team of 50+, fostering collaboration among project managers, developers, designers, and other roles to deliver high-quality solutions.Service Delivery: Led project delivery for 15 clients, ensuring projects were delivered on time, aligned with business needs, and within scope and budgetBusiness Growth: Identified new business opportunities, contributing to revenue growth and securing new client partnerships.Agile Project Management: Developed and implemented agile methodologies to deliver projects efficiently and on budget, optimizing workflows and team output.Client Reporting & Documentation: Ensured clear client communication with status updates, and created essential documentation, including user stories, functional specs, and manuals.Risk Management: Mitigated risks across all projects by optimizing resource allocation and managing workloads to meet objectives.Customer Satisfaction: Integrated client feedback into workflows to refine services and exceed expectations.Talent Development: Developed career plans, performance metrics, and conducted annual reviews to foster growth and team improvement.Impact:Delivered multiple projects, boosting client satisfaction and revenue.Secured new business opportunities, resulting in new partnerships and additional revenue.Enhanced project success rates and efficiency through agile methodology.Minimized risks, ensuring timely delivery and stronger customer trust. Show less

Romania

IT Project Manager | Cult of CodersAt Cult of Coders, I managed cross-functional teams and led several high-impact projects from initiation through to completion. Key Responsibilities:Team Leadership: Managed diverse teams of developers, designers, and QA engineers, ensuring efficient collaboration and alignment on project goals.Project Planning: Led the creation and management of project plans and schedules using project management tools, ensuring timelines and… Show more IT Project Manager | Cult of CodersAt Cult of Coders, I managed cross-functional teams and led several high-impact projects from initiation through to completion. Key Responsibilities:Team Leadership: Managed diverse teams of developers, designers, and QA engineers, ensuring efficient collaboration and alignment on project goals.Project Planning: Led the creation and management of project plans and schedules using project management tools, ensuring timelines and budgets were adhered to.Client Collaboration: Worked closely with clients to understand their requirements, define project scope, and ensure projects met business goals and objectives.Progress Tracking: Tracked project milestones and progress, ensuring projects stayed on schedule and budget while communicating updates to stakeholders.Team Coordination: Facilitated daily stand-ups, sprint planning, and other team meetings to ensure teams were aligned and progressing toward project goals.Risk Management: Identified potential risks and issues, developed mitigation strategies, and communicated them to stakeholders, working together to overcome challenges.Quality Assurance: Collaborated with QA teams to ensure project deliverables met client expectations, managed deployments, and handled release processes.Status Reporting: Provided regular status updates to clients and stakeholders, covering project progress, risk assessments, and budget tracking, and addressed any concerns they had.Feedback Analysis: Collected, documented, and analyzed feedback from both clients and team members to continuously improve processes and outcomes.Highlighted Projects:A VR platform providing entrepreneurs, artists, and creatives with tools to build and grow their businesses.CRM platforms and SAP integrations.A social network designed for artwork collectors.A network of workspaces and community hubs designed specifically for women.A platform for the Royal Association of Dutch Wine Traders. Show less

Romania

Zupria is a web development company that focuses on delivering custom web and mobile applications, API & Integrations, AI AlgorithmsKey Responsibilities•Managed cross-functional teams of software developers, designers, and quality assurance engineers.•Skilled in project planning, scheduling, risk management, stakeholder management, and project reporting.•Gathered requirements, defined project scope, and ensured alignment with client's business goals and… Show more Zupria is a web development company that focuses on delivering custom web and mobile applications, API & Integrations, AI AlgorithmsKey Responsibilities•Managed cross-functional teams of software developers, designers, and quality assurance engineers.•Skilled in project planning, scheduling, risk management, stakeholder management, and project reporting.•Gathered requirements, defined project scope, and ensured alignment with client's business goals and objectives.•Created and maintained project plans and schedules using project management tools.•Facilitated regular team meetings, including daily stand-ups and sprint planning using Agile, Waterfall, or Hybrid methodologies.•Identified potential risks and issues, developed contingency plans, and communicated with stakeholders.•Ensured project deliverables were thoroughly tested and met client's requirements, and managed their deployment and release.•Provided regular project status reports to clients and stakeholders, addressing any questions or concerns.•Analyzed feedback/recommendations from team members to improve project delivery and team performance.Highlighted projects:•A mobile application that consists of a suite of games aimed at increasing the awareness of the young generation on the importance of protecting the environment and on the natural disasters to which it can be exposed.•Web and mobile app CITIZEN- SCIENCE •SaaS project•A suite of web and mobile apps for Financial and purchasing management- European funds Show less

Romania

Codeline Software is a software development company that specializes in custom web and mobile application development, website security and protection, DevOpsKey Responsibilities:•Plan and define project scope, including project deliverables, timeline, and budget.•Manage resources to meet project requirements, including staff, equipment, and materials.I•dentify and manage potential risks that could impact the project.•Work with stakeholders, including clients and… Show more Codeline Software is a software development company that specializes in custom web and mobile application development, website security and protection, DevOpsKey Responsibilities:•Plan and define project scope, including project deliverables, timeline, and budget.•Manage resources to meet project requirements, including staff, equipment, and materials.I•dentify and manage potential risks that could impact the project.•Work with stakeholders, including clients and team members, to ensure their needs and expectations are met.•Monitor project expenses to ensure the project stays within budget.•Track project progress and ensure the project stays on schedule.•Ensure project deliverables meet the required quality standards.•Maintain effective communication with all stakeholders.•Lead the project team, providing guidance and support as needed.Highlighted projects:•Management platform for freelance couriers•A platform for automated testing of electric meters•SaaS projects•CRM development Show less

Bucharest, Romania

Gazduire Web is a company that provides the following services: shared hosting for websites, VPS, colocation for servers, DNS configuration, domain registration, and domain management.Key Responsibilities•Opening and maintaining 27,000+ customer accounts•Providing customer support, sales support, and handling billing and account management•Staying up-to-date with company products and policies and maintaining a knowledge base of FAQs•Generating performance, customer… Show more Gazduire Web is a company that provides the following services: shared hosting for websites, VPS, colocation for servers, DNS configuration, domain registration, and domain management.Key Responsibilities•Opening and maintaining 27,000+ customer accounts•Providing customer support, sales support, and handling billing and account management•Staying up-to-date with company products and policies and maintaining a knowledge base of FAQs•Generating performance, customer satisfaction, and service-level reports•Ensuring customer satisfaction through surveys and improvements•Manually registering domains and acquiring SSL certificates and server licenses.ImpactAt Gazduire Web, I helped manage 27,000+ customer accounts and provided exceptional support, resulting in increased client happiness and retention. By staying up-to-date with company products and policies, I improved customer satisfaction and generated reports that helped the company continuously improve. My contributions were instrumental in the company's growth and success in the competitive web hosting industry. Show less

Bucharest, Romania

Anzi Soft is a Romanian manufacturer of Computerized Point of Sale (POS).Key Responsibilities•Managed a team of technicians and installers, ensuring their efficient and effective performance by providing necessary resources and support.•Scheduled installation and maintenance appointments with clients, ensuring technicians and installers were properly scheduled to meet demand.•Dispatched technicians and installers to service appointments, ensuring they arrived on time and… Show more Anzi Soft is a Romanian manufacturer of Computerized Point of Sale (POS).Key Responsibilities•Managed a team of technicians and installers, ensuring their efficient and effective performance by providing necessary resources and support.•Scheduled installation and maintenance appointments with clients, ensuring technicians and installers were properly scheduled to meet demand.•Dispatched technicians and installers to service appointments, ensuring they arrived on time and had all the necessary information to complete their tasks.•Responded to customer inquiries and provided support, including resolving any issues that may arise during installations and maintenance appointments.•Managed the company's inventory of POS devices and related equipment, including ordering supplies, tracking stock levels, and ensuring that technicians and installers had the necessary tools and materials to perform their jobs.•Maintained accurate records and documentation, including service reports, customer information, and inventory records.•Prepared and distributed reports, including performance reports, inventory reports, and customer service reports. Show less

Bucharest, Romania

Data Imaging Solutions provides document management and archiving services, including scanning, digitalization, data entry, and professional document workflow solutions.Key responsibilities:•Serve as the lead point of contact for all external partners and customers;•Research, identify, and update our client portfolio;•Ensure all client requests are answered in due time and successfully resolved;•Upselling services

Licenta, Psychology

Public Relations And Communication Assistant, Public Relations And Communication

Graduation certificate provided by the Ministry of Labour, Family , Social Protection and the Elderly

Bachelor'S Degree, Computer Science