Main responsibilities:• Leading a team of 11 people in debt recovery through both amiable methods and legal actions.• Coordinating the team responsible for recovering corporate loans;• Managing the portfolios of strategic clients with large exposures, having a significant impact on the economy and critical importance for the bank’s strategy.• Establishing judicial recovery strategies (execution/insolvency) and extrajudicial recovery strategies to ensure efficiency and safeguard the bank’s interests.• Developing strategies for the liquidation of mortgaged assets in favor of the bank, maximizing debt recovery.• Preparing and presenting detailed reports to senior management.• Managing interdepartmental relations to optimize recovery processes.• Involved in recruiting and evaluating team members’ performance.

Main responsibilities:      •     Contacted clients to inform them of overdue payments and facilitated debt recovery.      •     Negotiated payment plans aligned with clients’ financial situations.      •     Initiated legal actions against clients who failed to meet payment obligations.

Main responsibilities:      •     Developed and implemented action plans for recovering overdue payments.      •     Provided legal support and managed enforcement processes.      •     Advised clients on payment options and negotiated repayment plans.      •     Prepared the necessary documentation for restructuring problematic loans.

Main responsibilities:      •     Managed customer accounts and provided advice on repayment options.      •     Kept track of payments and regularly updated account statuses.      •     Negotiated suitable payment plans and responded to customer inquiries.

Main responsibilities:      •     Negociate payment schedules with clients to facilitate debt recovery.      •     Update client files with contact history and payment information.      •     Responded to incoming calls and provided solutions to client inquiries