Ralyn Shoop Email & Phone Number

New York, NY, US

Minneapolis, Minnesota, United States

Increases client retention through regular strategy sessions, helping clients align their hiring initiatives with high-impact, data-backed marketing campaigns.Collaborates with internal teams, including strategy, social, and Google experts, to enhance campaign effectiveness, developing targeted media strategies that resonate with client needs.Provides.

Greater Minneapolis-St. Paul Area

Cultivated strong client relationships with over 50 strategic accounts, resulting in a 32% increase in repeat business and client referrals, significantly boosting revenue growth.Converted over 2,000 prospective projects into successful orders, achieving a 92% project win rate by matching clients with products that aligned perfectly with their brand and.

Led a team of 15+ customer service associates, driving a 22% improvement in response times and a 17% increase in order conversions through personalized coaching and performance tracking.Designed and implemented an onboarding program that reduced new hire ramp-up time, equipping team members to deliver exceptional, customer-focused service from their first.

Guided clients through the custom apparel ordering process, from pricing and pre-sale mockups to final placement, achieving a 98% satisfaction rate.Established a reputation for providing excellent service by understanding each client’s goals, building meaningful connections, and making their experience enjoyable and hassle-free.Streamlined order management.

Greater Minneapolis-St. Paul Area

Bloomington, MN

Bloomington, MN

Bloomington, MN

Bloomington, MN

London, United Kingdom

To create client reports that showcased coverage, to compile content for social media, and to manage contact databases. Other responbilities included preparation for various events and press days.