Ralyn Shoop Email & Phone Number

New York, Ny, Us

Minneapolis, Minnesota, United States

Increases client retention through regular strategy sessions, helping clients align their hiring initiatives with high-impact, data-backed marketing campaigns.Collaborates with internal teams, including strategy, social, and Google experts, to enhance campaign effectiveness, developing targeted media strategies that resonate with client needs.Provides clients with comprehensive, data-driven marketing plans that align closely with hiring needs, maximizing return on their… Show more Increases client retention through regular strategy sessions, helping clients align their hiring initiatives with high-impact, data-backed marketing campaigns.Collaborates with internal teams, including strategy, social, and Google experts, to enhance campaign effectiveness, developing targeted media strategies that resonate with client needs.Provides clients with comprehensive, data-driven marketing plans that align closely with hiring needs, maximizing return on their investment and enhancing visibility. Show less

Greater Minneapolis-St. Paul Area

Cultivated strong client relationships with over 50 strategic accounts, resulting in a 32% increase in repeat business and client referrals, significantly boosting revenue growth.Converted over 2,000 prospective projects into successful orders, achieving a 92% project win rate by matching clients with products that aligned perfectly with their brand and budget.Guided the launch of new customer-facing technology by collecting and applying client feedback, creating a streamlined… Show more Cultivated strong client relationships with over 50 strategic accounts, resulting in a 32% increase in repeat business and client referrals, significantly boosting revenue growth.Converted over 2,000 prospective projects into successful orders, achieving a 92% project win rate by matching clients with products that aligned perfectly with their brand and budget.Guided the launch of new customer-facing technology by collecting and applying client feedback, creating a streamlined project experience and enhancing ease of use for clients. Show less

Led a team of 15+ customer service associates, driving a 22% improvement in response times and a 17% increase in order conversions through personalized coaching and performance tracking.Designed and implemented an onboarding program that reduced new hire ramp-up time, equipping team members to deliver exceptional, customer-focused service from their first week.Proactively engaged in high-impact customer cases to ensure swift and effective resolution, reinforcing trust with key… Show more Led a team of 15+ customer service associates, driving a 22% improvement in response times and a 17% increase in order conversions through personalized coaching and performance tracking.Designed and implemented an onboarding program that reduced new hire ramp-up time, equipping team members to deliver exceptional, customer-focused service from their first week.Proactively engaged in high-impact customer cases to ensure swift and effective resolution, reinforcing trust with key clients and maintaining a high standard of service delivery. Show less

Guided clients through the custom apparel ordering process, from pricing and pre-sale mockups to final placement, achieving a 98% satisfaction rate.Established a reputation for providing excellent service by understanding each client’s goals, building meaningful connections, and making their experience enjoyable and hassle-free.Streamlined order management practices, minimizing delays and enhancing the overall customer experience by proactively addressing client needs.

Greater Minneapolis-St. Paul Area

Bloomington, Mn

Bloomington, Mn

Bloomington, Mn

Bloomington, Mn

London, United Kingdom

To create client reports that showcased coverage, to compile content for social media, and to manage contact databases. Other responbilities included preparation for various events and press days.