Ram Avtar

Ram Avtar Email and Phone Number

Technical Delivery Manager @ Accolite
Bengaluru, KA, IN
Ram Avtar's Location
Bengaluru, Karnataka, India, India
About Ram Avtar

 Result oriented innovative IT Professional with 13+ Years of extensive experience in Infrastructure support | Application/platform support | production support L2/L3 Daily/Weekly/Monthly/Adhoc systems/alerts/issues Troubleshooting | Root Cause analysis & Issue Resolution | User tickets | Report creation | Repeatitive Alert analysis and reduction, Automation. Expertise in supporting Real time and batch processing applications on large and complex distributed big data based ETL solutions.  Release and Deployments | Continuous service improvements and Automations| Disaster recovery and Business continuity/BCP | Infrastructure and application migrations ITIL practices Incident management | Change Management | Release management.  Experienced in Banking domain | Digital Campaign management | TRADE PROCESSING  Service delivery management by keeping strong eye over deliverable SLAs and continuous improvement. Stakeholder Management, Relationship Building Risk identification and mitigation.  Team performance Management, Team management, resource management, Talent development, domain based and technical sessions. New project transition and take over.  Working effectively in a cross culture environment interacting with clients, vendors, developers, BSAs, system admins, DBAs, managers, higher management, Front Office, and Back Office applications Skills - OS - Linux(Suse/RHEL/Oracle)/Solaris/Windows(10/11) DBs - Oracle/SQL Server/Sybase/DB2/HBase/Hive/impala/Amazon Redshift Languages - linux commands, Python, Java, SQL, Unix Shell scripting, HTML, XML, JSON platform - Hadoop, spark , datalake Cloud - AWS services Deployment tool - GIT, Jenkins, Gitlab Schedulers - crontab, Control-M , Autosys, Active Batch Messaging - NAGIOS, Solace, Kafka APIs - REST services webservers - apache tomcat BI - IBM cognos Application monitoring - Java based Dashboards, Other tools - Service Now, JIRA, Confluence, putty, MS office packages, CI CD pipelines.Industry - Banking, Digital marketing and inbound and outbound campaign management, Futures and Options Trade processing

Ram Avtar's Current Company Details
Accolite

Accolite

View
Technical Delivery Manager
Bengaluru, KA, IN
Website:
bounteous.com
Employees:
2547
Ram Avtar Work Experience Details
  • Accolite
    Technical Delivery Manager
    Accolite
    Bengaluru, Ka, In
    View
  • Accolite
    Technical Delivery Manager
    Accolite Apr 2024 - Present
    Bengaluru, Karnataka, India
    • L2/L3 Daily/Weekly/Monthly/Adhoc systems/alerts/issues monitoring and handling, User tickets, Report creation.• BCPs, Repetitive alert analysis and reduction, Automation, Release and deployments.• New project transition and take over. • Communication, Daily standup meetings, Change and release management calls, Rota preparation, Holiday coverage planning. • Service delivery management by keeping strong eye over deliverable SLAs and continuous improvement.• Stakeholder Management, Relationship Building. • Risk identification and mitigation. • Team performance Management, Resource management, Talent development
    View
  • Epsilon
    Senior Client Support Engineer
    Epsilon Aug 2016 - Present
    Bangalore Urban, Karnataka, India
    View
  • Hcl Technologies
    Lead Engineer
    Hcl Technologies May 2015 - Jul 2016
    View
  • Infosys
    Senior Software Engineer
    Infosys Jun 2011 - Apr 2015
    Bangalore
    Unix and SQL based Application Support.
    View

Ram Avtar Education Details

  • University Of Hyderabad
    University Of Hyderabad
    Pg Diploma In Applied Artifical Intelligence And Machine Learning
    View
  • Bit Sindri
    Bit Sindri
    Electronics And Communication Engineering
  • Saraswati Vidya Mandir
    Saraswati Vidya Mandir
    Science

Frequently Asked Questions about Ram Avtar

What company does Ram Avtar work for?

Ram Avtar works for Accolite

What is Ram Avtar's role at the current company?

Ram Avtar's current role is Technical Delivery Manager.

What schools did Ram Avtar attend?

Ram Avtar attended University Of Hyderabad, Bit Sindri, Saraswati Vidya Mandir.

Who are Ram Avtar's colleagues?

Ram Avtar's colleagues are Nate Aylor, Sugapriyan Soundararajan, Pavithra Priyadharsini H, Heather Belka, Nandhini Mohan, Hemanth Reddy, Channade Fenandoe, Pmp, Csm.

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    Global It Operations I Enterprise It Service Management And Service Delivery | Global It Command Center Management | Global Noc & Soc Operations Management | Project Management I Certifications And Audit Management
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  • Ram Avtar

    Ram Avtar
    Hr Operations | Payroll & Compliance | Hr Generalist | Hris | Pms | Recruitment | Income Tax
    Gurugram
    2
    gmail.com, gmail.com
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